TeamSTEPPS® Enhancing Safety for Patients With Limited English Proficiency Module

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The TeamSTEPPS Limited English Proficiency module is designed to help you develop and deploy a customized plan to train your staff in teamwork skills and lead a medical teamwork improvement initiative in your organization from initial concept development through to sustainment of positive changes. This evidence-based module will provide insight into the core concepts of teamwork as they are applied to your work with patients who have difficulty communicating in English. Comprehensive curricula and instructional guides include short case studies and videos illustrating teamwork opportunities and successes.

Also select Improving Patient Safety Systems for Patients With Limited English Proficiency: A Guide for Hospitals, which may help you and your organization prepare for the TeamSTEPPS Limited English Proficiency module.”

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Module Materials

Staff Training

• All Handouts (PDF File, 365 KB; Plugin Software Help: Word® File, 630 KB; Plugin Software Help)

Pre-Work

• Readiness Assessment Survey (PDF File, 90 KB; Plugin Software Help)

Handouts

• Sample Session Agenda (PDF File, 90 KB; Plugin Software Help)
• Evidence Summary (PDF File, 80 KB; Plugin Software Help)
• Patient Language Process Map (PDF File, 22 KB; Plugin Software Help)
• Briefing Exercise (PDF File, 105 KB; Plugin Software Help)
• Course Evaluation (PDF File, 80 KB; Plugin Software Help)
• Learning Outcomes Assessment (PDF File, 100 KB; Plugin Software Help)
• Pretraining Behavior Survey (PDF File, 105 KB; Plugin Software Help)
• Posttraining Behavior Survey (PDF File, 77 KB; Plugin Software Help)
• Patient Outcome Survey (PDF File, 70 KB; Plugin Software Help)
• Patient Outcome Survey (in Spanish) (PDF File, 75 KB; Plugin Software Help)

Slide Presentations

• Staff Training Instructor Guide (PowerPoint® File, 1 MB; Plugin Software Help) (PDF File, 565 KB; Plugin Software Help)
• Staff Training Classroom Slides (PowerPoint® File, 1.4 MB; Plugin Software Help) (PDF File, 475 KB; Plugin Software Help)
• Train-the-Trainer Instructor Guide Cover (PowerPoint® File, 225 KB; Plugin Software Help) (PDF File, 150 KB; Plugin Software Help)

Train the Trainers

• All Handouts (PDF File, 360 KB; Plugin Software Help: Word® File, 300 KB; Plugin Software Help)

Pre-Work

• Readiness Assessment Survey (PDF File, 90 KB; Plugin Software Help)
• Form Letter (PDF File, 135 KB; Plugin Software Help)

Handouts

• Sample Session Agenda (PDF File, 90 KB; Plugin Software Help)
• Sample Participant List (Word® File, 335 KB; Plugin Software Help)
• Separator Tabs (Word® File, 15 KB; Plugin Software Help)
• Essentials Slide Handouts (PDF File, 300 KB; Plugin Software Help)
• Evidence Summary (PDF File, 80 KB; Plugin Software Help)
• Patient Language Process Map (PDF File, 22 KB; Plugin Software Help)
• Briefing Exercise (PDF File, 105 KB; Plugin Software Help)
• Course Evaluation (PDF File, 80 KB; Plugin Software Help)
• Learning Outcomes Assessment (PDF File, 100 KB; Plugin Software Help)
• Pretraining Behavior Survey (PDF File, 105 KB; Plugin Software Help)
• Posttraining Behavior Survey (PDF File, 77 KB; Plugin Software Help)
• Patient Outcome Survey (PDF File, 70 KB; Plugin Software Help)
• Patient Outcome Survey (in Spanish) (PDF File, 75 KB; Plugin Software Help)
• Goals and Outcomes (PDF File, 20 KB; Plugin Software Help)
• Implementation Slide Handouts (PDF File, 178 KB; Plugin Software Help)
• Action Planning (PDF File, 23 KB; Plugin Software Help)

Slide Presentations

• Train the Trainers Instructor Guide (PowerPoint® File, 1.7 MB; Plugin Software Help) (PDF File, 1 MB; Plugin Software Help)
• Staff Training Classroom Slides (PowerPoint® File, 1.4 MB; Plugin Software Help) (PDF File, 475 KB; Plugin Software Help)
• Implementation Classroom Slides (PowerPoint® File, 3.4 MB; Plugin Software Help) (PDF File, 1.7 MB; Plugin Software Help)
• Hospital Guide Slides (PowerPoint® File, 460 KB; Plugin Software Help) (PDF File, 465 KB; Plugin Software Help)

Related Resources

• Coaching Workshop Classroom Slides (PowerPoint® File, 1 MB; Plugin Software Help) (PDF File, 335 KB; Plugin Software Help)
• Coaching Workshop Slide Handouts (PDF File, 175 KB; Plugin Software Help)

Guides

• Improving Patient Safety Systems for Patients With Limited English Proficiency: A Guide for Hospitals
• Evaluation Guide (PDF File, 410 KB; Plugin Software Help)

 

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