Helplines, Hotlines, and Referral Sources

To report suspected elder abuse,neglect, or exploitation in Tennessee:

• KNOXVILLE: (865) 594-5685
• CHATTANOOGA: (423) 634-6624
• NASHVILLE: (615) 532-3492
• MEMPHIS: (901) 320-7220
• If you are outside the above calling areas, please call toll free:
  1-888-APS-TENN (1-888-277-8366). Office hours: 8 a.m. to 4:30 p.m., Monday - Friday. After-hours calls are returned the next business day.

To reach regional Long Term Care Ombudsman offices, access the District Ombudsman Link. To contact the State Long-Term Care Ombudsman:

• 615-741-2056 ext. 117
• Toll Free:  877-236-0013
• TDD: 615-532-3893

Additional Information

For publications relating to aging services, Click Here. To access additional APS resources, including the Tennessee Adult Protective Services: A Field Guide, Click Here.

State Government Agencies

• Tennessee Adult Protective Services
• Tennessee Commission on Aging and Disability
• Tennessee Long Term Care Ombudsman
• Tennessee Office of Attorney General
• Tennessee Department of Health Abuse Registry

Laws & Regulations

• Tennessee Code Annotated 71-6-101-20, Adult Protection Act
• Tennessee Code Annotated  71-2-109, Long Term Care Ombudsman

To submit updated state hotline, helpline, or web information, Click Here or email NCEA-info@aoa.hhs.gov.