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October 4, 2012

Capturing the Moment and Kicking off FEMA Corps

Posted by: Rich Serino, Deputy Administrator

Last Friday, I had the opportunity to meet the second group of the inaugural class of FEMA Corps during their induction ceremony in Vinton, Iowa. Soon, this group will join their fellow FEMA Corps inductees in regional offices and joint field offices around the country. Similar to the induction ceremony in Vicksburg, I couldn’t help but come away from this ceremony energized, knowing this group of young people is sharply focused on making a difference in their world – particularly in the lives of disaster survivors.

For those that don’t know, FEMA Corps is a program that establishes a service cadre of 18-24 year olds dedicated to disaster response and recovery. The graduates of the program will contribute to a dedicated, trained, and reliable disaster workforce by working full-time for ten months on federal disaster response and recovery efforts. FEMA Corps sets the foundation for a new generation of emergency managers – promoting civic engagement, community service, and teamwork – all while strengthening the nation’s disaster response by supplementing FEMA’s existing Reservist workforce.

The program was created through a partnership between FEMA and the Corporation for National and Community Service.

Amelia Rubin, one of the new inductees, addressed her peers at last week’s induction ceremony, highlighting the limitless potential of the young people blazing a trail in the newly formed FEMA Corps program.

Vinton, Iowa, Sep. 28, 2012 -- I stopped for a photo with Amelia Rubin, who provided an inspiring speech at the induction ceremony of the inaugural FEMA Corps class from Vinton, Iowa.
I stopped for a photo with Amelia Rubin, who provided an inspiring speech at the induction ceremony of the inaugural FEMA Corps class from Vinton, Iowa.

Amelia’s speech is worth sharing as her words echo the enthusiasm and optimism I saw in every one of our newly inducted FEMA Corps members. I hope that reading it through this blog post will transmit the same level of energy felt by those in the room. Here is Amelia’s speech:

Good evening distinguished guests, team leaders, family, friends, and fellow corps members. As you know we are celebrating a new collaboration and our first FEMA-Corps class! We are pioneers! According to Merriam Webster Dictionary, a pioneer is: a person or group that originates or helps open up a new line of thought or activity or a new method or technical development.

As pioneers forging the road ahead in the new partnership between FEMA and the Corporation for National and Community Service, we have a very special responsibility, gift, and challenge. It is a scary gift, but we have to have faith; in ourselves, our team and unit leaders, and our mission.

To quote Martin Luther King Jr., “Faith is taking the first step even when you don't see the whole staircase.”

We have the privilege of helping to create our staircase, the challenge of having and keeping the faith when we can’t see the next stair, and the responsibility to keep walking until we’ve reached the end. We’ve been working so hard these last four weeks, so walking up this staircase is a well-earned challenge that we are totally capable of, we just have to keep a positive mental attitude.

Our attitude will influence not only our time here as a group, but the work we do for the communities we are sent to, and the people from those communities whom we hope to help during their times of need. A quote I really like from Grandma Moses is “Life is what we make it, always has been, always will be.”

Grandma Moses was a farm wife in the late 1800s and is cited as an example of someone who has discovered her passion (which for her was painting American folk art) at a late age and decided to pursue it anyway. We have the opportunity to pursue our passion right now! I mean, that passion, burning as a small flame in our chests, is what led us here in the first place. Once we all got to campus and started our training, those little flames came together to create a raging wildfire. During our training, we have learned how to control that fire and use it to create change and help new things grow.

Even though we have been given informative, thorough training by both National Civilian Community Corps staff members and FEMA representatives, being the first anything can be a mystery. Neil Armstrong said, “Mystery creates wonder and wonder is the basis of man's desire to understand.” We as class 19 are embracing the wonder and desire to understand and coupling that with our shared ambitions to make a difference in the world we live. I can’t think of a more powerful force than this. So, also in the words of Neil Armstrong, let me say to you, NCCC Class 19 and first FEMA-Corps class of the North/central Region, let’s make sure that even though “This is one small step for [us]…” it will be “one giant leap for mankind.”

Great job, Amelia! As evidence Amelia’s speech, the FEMA Corps members are excited and energized to become part of the FEMA team.

Congratulations to all the new members of our inaugural FEMA Corps class! To learn more about the FEMA Corps program and how to get involved, visit fema.gov/fema-corps.

October 3, 2012

Q & A with leaders of FEMA & the UNCF Special Programs Corporation

Posted by: Lars Anderson, Director, Public Affairs 


Washington, D.C., Sep. 28, 2012 -- FEMA Administrator Craig Fugate and UNCF Special Programs Interim President and CEO, Michael J. Hester, sign memorandums of agreement between UNCFSP and FEMA.
Washington, D.C., Sep. 28, 2012 -- FEMA Administrator Craig Fugate and UNCF Special Programs Interim President and CEO, Michael J. Hester, sign memorandums of agreement between UNCFSP and FEMA.

As a federal agency, there are lots of policies, procedures, and agreements that dictate how you do business.  The best of these documents are the ones that are flexible, have practical implications regardless of who the leadership is, and inspire action that makes a positive impact.
Last week, FEMA signed a memorandum of agreement with the UNCF Special Programs Corporation (UNCFSP) that embodies the characteristics of those meaningful documents that result in a positive impact.

The agreement will specifically allow for:
  • FEMA to participate in lectures, conferences and other events at minority institutions, providing students invaluable access to subject matter experts in emergency management and preparedness. 
  • UNCFSP to work with FEMA to distribute potentially life-saving information, such as training and other educational and organizational resources to support community-based disaster preparedness efforts.
After the signing ceremony, I was able to catch up with the leaders of both organizations so they could explain, in their own words, why this agreement will make a difference.  Here are the questions and answers:

Question: Why is it important to involve members of the UNCFSP in emergency management initiatives?

Answer from Michael Hester, Interim President & CEO, UNCF Special Programs Corporation:

We are certainly glad to sign this Memorandum of Agreement with FEMA.  We think that it is important to involve historically black colleges and universities in emergency management and preparedness – mainly in the sense that historically black colleges and universities are often the anchors of their surrounding communities and can serve as natural partners to FEMA in times of needs. And so we are glad to sign this MOA today and we certainly look forward to greater collaboration with FEMA.

Question: How does this agreement align with your strategic goals for FEMA and how can it make a difference in emergency management as a whole?

Answer from Craig Fugate, FEMA Administrator:

It’s a way to partner with historically black colleges and universities across this great country to increase the recruiting pool as we continue to build the FEMA team.  One of the things we’ve learned in trying to answer the question of “how do we respond better?” – is we have to plan for what’s real and not always what is easy for us, but what communities really need.  That is hard to do without different viewpoints and different experiences. So as we continue to build a team, we also continue to look at how do we grow a team that looks more like the communities we serve, so that we have a better understanding of the citizens we serve as well as viewpoints and ideas that we haven’t had before. So this opportunity to partner and continue to grow FEMA and build a team, is important to both our current success and our mission as well as future generations of emergency managers.

Question: What could this mean for students in historically black colleges and universities?

Answer from Early Reese, Chief Operating Officer of UNCF

It is our belief that this is a natural alignment to have our colleges and universities and their students be trained to better serve their communities and be a resource for not only the development of the students but be a resource for helping and aiding in the event of a natural disaster. To that end, we are very positive about this. We bring our institutions from 38 members institutions to this partnership. We believe that with their 60,000 students, there will be ample opportunities to get them engaged not only from a development standpoint but as future employees of the federal government and the FEMA agency specifically.

To learn more about UNCFSP, visit www.uncfsp.org.

Other links

- Last year, FEMA signed a similar agreement with the Hispanic Association of Colleges and Universities.

October 2, 2012

Our First Visit to a State Emergency Management Office

Posted by: FEMA Flat Stanley & Flat Stella

Did you know every state has its own emergency management office? A lot of big cities do too. We got to check out the Washington, D.C. Homeland Security and Emergency Management Agency (D.C. HSEMA) and we learned a lot about the important work people do at these offices every day.

First, HSEMA let us peek into their Emergency Operations Center. Even though the room was empty, when there’s an emergency, it’s filled with people busy working to make things better. The room fills with people from lots of different places -- federal agencies like FEMA, businesses like power companies, and volunteer groups like the American Red Cross. Everyone has a chair at the table and is part of the team! When everyone works together in the same room, it’s a lot easier to talk about emergencies and solve problems.

Washington, D.C., Sep. 27, 2012 -- Flat Stanley and Flat Stella visit Washington, D.C.'s Homeland Security and Emergency Management Agency emergency operations center.

The Emergency Operations Center also has a lot of monitors. These screens help state and local emergency managers stay aware of current road conditions, watch the approaching weather, and see video of impacted areas.

Washington, D.C., Sep. 27, 2012 -- Flat Stanley and Flat Stella visit the emergency operation center at Washington, D.C.'s Homeland Security and Emergency Management Agency (D.C. HSEMA).

D.C. HSEMA doesn’t just manage emergencies in their building – they take it to the streets! We rode in their mobile emergency operations center, which is a big vehicle with radios and equipment so they can manage the emergency from anywhere.

 Washington, D.C., Sep. 27, 2012 -- Flat Stanley and Flat Stella visit Washington, D.C.'s Homeland Security and Emergency Management Agency.

For our last stop, we learned about the work D.C. HSEMA does day-to-day even when there isn’t a big disaster. We toured the city’s 9-1-1 Call Center, a big room with people that answer emergency calls. These people are called dispatchers, and they answer hundreds of calls every day. They then talk on the radio with local police officers and fire departments who respond to that person’s emergency. We were so impressed by how calmly the dispatchers responded to each person’s call for help.

 Washington, D.C., Sep. 27, 2012 -- Washington, D.C. Homeland Security and Emergency Management Agency (D.C. HSEMA) call center.

We also learned that D.C. is one of only a few places that use Smart 9-1-1. Smart 9-1-1 is a system that allows citizens to create a safety profile with information such as medical conditions and medications, if anyone in their household has access or functional needs, and other information that would be helpful for first responders to know when responding to their emergency. When a citizen calls 9-1-1, all of this information pops up on the dispatcher’s screen. This helps save time -- and lives. It’s free for citizens to use, so we encourage everyone to create their own Smart 9-1-1 safety profile as part of their steps to get prepared for an emergency.

If you live in the nation’s capital and want to stay informed, you can download HSEMA’s app on your phone. Their smartphone app provides information about current alerts and warnings, preparedness tips, and how to respond to emergencies. They even link to FEMA’s smartphone app!

 Washington, D.C., Sep. 28, 2012 -- Flat Stella at the Washington, D.C. Homeland Security and Emergency Management Agency (D.C. HSEMA).

Our visit to the D.C. emergency management office was very educational and we learned a lot about the important work our state partners do every day. We can’t wait to visit our next emergency operations center. Tell us where you think we should visit next!

September 28, 2012

What We're Watching: 9/28/12

Posted by: Lars Anderson, Director, Public Affairs

At the end of each week, we post a "What We’re Watching" blog as we look ahead to the weekend and recap events from the week. We encourage you to share it with your friends and family, and have a safe weekend.

National Preparedness Month Wrap-Up

As we end the month, we want to take a second to thank everyone who participated in this year’s National Preparedness Month, particularly those who became an NPM coalition member and helped us educate others about emergency preparedness. All month long, we’ve encouraged individuals, businesses, government agencies, and nonprofit organizations to learn about the local hazards in their communities, make a family communication plan, build an emergency kit, then get involved in their local community preparedness efforts. Just because the month is ending, that doesn’t mean that you have to stop doing your part to help your family, friends, and community become better prepared for an emergency.

We hope that you continue to encourage others to take an active role in preparedness to ensure that together we become a more resilient nation. We encourage you to continue to host preparedness community outreach events, fairs, workshops, webinars and trainings.

This NPM was a success because of the commitment you made to help create a culture of preparedness, and we simply could not have done it without you. Visit www.ready.gov for more information and resources on how you can continue to promote preparedness all year long.

And to help close out National Preparedness Month, join us next Tuesday, October 2, 2012 at 1:00 p.m. EDT for a National Preparedness Month Twitter chat with Paulette Aniskoff, Director of FEMA’s Individual and Community Preparedness Division. During the chat, we’ll discuss different ways people prepared during the month, useful tools and resources for promoting preparedness and take questions you may have. Join the conversation and ask questions by using #NatlPrepChat.

Again, thank you to everyone who participated this month!

Have a wonderful and safe weekend.

Prepared for Anything: City Life

Posted by: Andrew Velasquez III, FEMA Region V Administrator

National Preparedness Month is a good time to consider the unique challenges we face in our communities when disaster strikes. FEMA Region V located in downtown Chicago, IL. -- the third largest city in the U.S. in a vibrant metropolitan area. Every day millions of people commute to work, attend school, and enjoy our beautiful parks and attractions - right in our downtown area. Chicago is not unlike many urban areas around the county, but how many of us consider the unique challenges and threats that can arise when we live and work in the heart of all the action?

Living and working in an urban area, it’s easy to take for granted that everything you need is at your fingertips. But what would you do if there was an emergency? How would your family cope if the power was out? What would you do if your family was separated and you couldn’t reach them?


No matter if you live in a small or large city, the infrastructure you depend upon for everyday activities could be disrupted. Transportation routes could be closed or changed due to severe weather or any number of emergencies. Power and public utility outages could last for days. This could mean that you and your family could be separated for a period of time. It is also possible that communication infrastructure could be disrupted, so calling or e-mailing each other may not be an option.

So what can you do to keep your family safe?

First, identify a friend or relative who lives out-of-state for family members to notify that you are safe. It may be easier to make a long-distance phone call than to call across town, so an out-of-town contact may be in a better position to communicate among separated family members.

Second, teach family members how to use text messaging. Text messages can often get around network disruptions when a phone call might not be able to get through.

Third, subscribe to alert services. Many communities now have systems that will send instant text alerts or e-mails to let you know about bad weather, road closings, local emergencies, etc. Sign up by visiting your local Office of Emergency Management website.

Finally, download the simple Family Emergency Plan (FEP) (PDF - 508 Kb) and fill out the sections before printing it or emailing it to your family and friends.

Check out www.Ready.gov for more information about preparing your family for emergencies, no matter where you live or work.

Flat Stanley & Stella Train with Community Volunteers

Posted by: Mary Jo Flynn, Assistant Director of Emergency Management, Anaheim CERT

The Anaheim Citizen Corps Program was honored to have FEMA Flat Stanley and Stella join us for a day of training in Anaheim, California. They were really excited to participate with our Community Emergency Response Team (CERT) and meet some of our residents and businesses in the area who wanted to be better prepared for disasters. They learned that the City of Los Angeles, Anaheim’s neighbor 30 miles to the north, started the CERT program after the 1985 Mexico City earthquake as a way for neighbors to help one another after emergencies. Anaheim has had a CERT program since 1992 and they are celebrating their 20th anniversary this November. FEMA Flat Stanley and Stella are certainly on the guest list!

Flat Stanley and Stella joined me in welcoming CERT students and encouraged them to become volunteers with the city once their training was complete.

Flat Stanley and Flat Stella with Mary Jo Flynn.

As the CERT class was getting ready to practice some of their skills, Fire Department volunteers spent some time with Flat Stanley and Stella reviewing fire safety, how to use a fire extinguisher and the importance of having a buddy with you.

Flat Stanley and Flat Stells with Firefighters.

Flat Stanley and Stella also took a close look at an A-B-C fire extinguisher, which is one of the most common types of fire extinguishers to use for smaller fires.

Flat Stanley and Flat Stella with fire extinguishers.

In addition to the CERT volunteers, Anaheim also has volunteers who specialize in radio communications who are members of Radio Amateur Civil Emergency Services (RACES) and were showing off their communications trailer and radio equipment to Flat Stanley and Stella.

Flat Stanley at Anaheim CERT.

Finally, they were invited by CERT and RACES volunteer, Norman Todd, to get on the radio and practice sending messages. They learned that Norman and the RACES volunteers in Anaheim are part of a world-wide network of volunteers who have agreed to help first responders by relaying messages when other systems like telephone lines may not be working.

Flat Stanley poses with RACES volunteer.

Before leaving to head back to Washington, D.C. we all stopped by the Anaheim Emergency Operations Center where they met RACES volunteer Jonathan Ramos who gave them a tour of the facility. They saw firsthand the value and importance each volunteer makes as part of Emergency Operations during disasters and how they are part of a much larger network of first responders from the local, regional, state and federal level.

Flat Stanley with Emergency Operations Center representative.

We look forward to future visits from FEMA Flat Stanley and Stella and we hope they are able to share with other communities the tremendous impact and difference volunteers make within a community.

September 20, 2012

Being Prepared for the New School Year

Posted by: Flat Stanley and Flat Stella

Although we’ve only been working at FEMA for a few months now, we have learned how important it is to be prepared, no matter where you are. And with the new school year underway, we’ve been learning some important things to help keep kids and parents safer. Things like:
 Washington, D.C., Sep. 20, 2012 -- Photo of Flat Stanley with his emergency contact card.

Complete an emergency contact card for each child in your family. Put the cards in their backpacks or book bags.

 Washington, D.C., Sep. 20, 2012 -- Flat Stella Practicing the Evacuation Plan for FEMA HQ.

Find out how often they have students practice what to do in the event of severe weather or a fire.

 Washington, D.C., Sep. 20, 2012 -- Flat Stanley learns when it is appropriate to dial 9-1-1 in the event of an emergency.

Teach your children how and when to call 9-1-1 or your local emergency medical services number for help.

 Washington, D.C., Sep. 20, 2012 -- Flat Stella learns about the importance of having a safety plan in place no matter where you are.

Ask your child's school for a copy of their emergency plan for you to keep at home or work.
And finally, parents should be sure to check with their children’s day care or school about what emergency plans they have. That way both parents and kids know what to expect during and after an emergency.

We hope everyone has a wonderful and safe school year! In case you missed any of our other adventures, check out our blog posts!

September 14, 2012

What We're Watching: 9/14/12

Posted by: Lars Anderson, Director, Public Affairs

At the end of each week, we post a "What We’re Watching" blog as we look ahead to the weekend and recap events from the week. We encourage you to share it with your friends and family, and have a safe weekend.

Weather outlook
As summer starts to fade into fall in some areas of the country, we continue to closely watch the tropics.  As you know, we are currently at the peak of the Atlantic hurricane season, and the season continues until November 30. Currently, tropical storm Nadine is swirling in the Atlantic ocean and poses no threat to the U.S. or its territories. Keep up with the latest tropical forecast from the National Hurricane Center at www.hurricanes.gov or on your phone at http://hurricanes.gov/mobile.

And if you live in a coastal or inland area that could be affected by hurricanes or tropical storms, now's the time to prepare - visit www.Ready.gov/hurricanes or m.fema.gov on your phone to learn how.

Isaac recovery continues
disaster recovery center
LaPlace, La., Sep. 11, 2012 – A FEMA Mitigation specialist talks to a Hurricane Isaac survivor in a Disaster Recovery Center. FEMA Mitigation specialists are assisting homeowners by providing them with information they need to rebuild their damaged property.

We continue to work closely with our state, local, and tribal partners as we assist those affected by Hurricane Isaac in Mississippi and Louisiana. Thousands have applied for disaster assistance so far, and Disaster Recovery Centers set up in the affected area continue to provide recovery information to disaster survivors. Earlier this week, we posted some stats about how Isaac survivors are applying for disaster assistance - I encourage you to check it out. The disaster pages for Louisiana and Mississippi have the latest information on FEMA's role in the recovery.


The excitement of graduation
fema corps graduation
Vicksburg, Miss., Sep. 13, 2012 -- Induction Ceremony for the inaugural class of FEMA Corps members. FEMA Corps members assist with disaster preparedness, response, and recovery activities, providing support in areas ranging from working directly with disaster survivors to supporting disaster recovering centers to sharing valuable disaster preparedness and mitigation information with the public. 

Lastly, all of us at FEMA are excited about the first class of FEMA Corps graduates that were newly minted earlier this week. FEMA Corps is a program that combines the expertise of FEMA and AmeriCorps to equip groups of young people to deploy into areas affected by disasters and assist the community with recovery. The new members, who range in age from 18-24 years old, will contribute to a dedicated, trained, and reliable disaster workforce by working full-time for ten months on federal disaster response and recovery efforts.

FEMA Deputy Administrator Rich Serino spoke to the class of 231 graduates yesterday, and he blogged about his perspective on the FEMA Corps program as well.

Have a great weekend!

Learning How to Register for Disaster Assistance

Posted by: FEMA Flat Stanley & Flat Stella

Since Hurricane Isaac, FEMA has been busy helping survivors get the help they need. We learned that there are several places kids and their families can visit if they need help or have questions. First, we visited a Disaster Recovery Center in Louisiana.

A Disaster Recovery Center is where people can meet face to face with friendly FEMA staff. The people you meet at the center can teach people how they can get help after a disaster. So whether you are looking to learn who may be able to help fix your home or simply looking for information about how the recovery process works, we learned that a Disaster Recovery Center is a great place for people to visit. FEMA and other organizations are standing by ready to assist.

disaster recovery center

Even though we only visited one center, FEMA has set up many other Disaster Recovery Centers in both Louisiana and Mississippi. You can check out the Disaster Recovery Center Locator to find one near you!

If a survivor cannot visit a Disaster Recovery Center, we learned that there are three other ways to register for disaster assistance:

1. We visited www.disasterassistance.gov, where families can apply online:

applying online

2. We also downloaded the FEMA App, where people can apply on their smartphone:

stella and fema app


3. Finally, people can apply for assistance on the telephone by calling 1-800-621-FEMA.

disaster help line

It is not just FEMA helping disaster survivors - so many groups are working hard to provide survivors with the help they need. We hope you can help us spread the word about all the ways Hurricane Isaac survivors can apply for assistance!

Update on Reservist Hiring Process

Posted by: Bob Fenton, Assistant Administrator, Response Directorate

More than 7,000 welcome packets were mailed this week to our Disaster Assistance Employees who successfully applied to become members of our new Reservist Program. These packets contained each reservist’s appointment letter assigning their position and cadre; and a “Conditions of Employment” form that must be signed and returned by Sept. 23, 2012.

During the transition of our disaster workforce this summer, we implemented a three-level review process for all applicants.  The process consisted of a preliminary review of applications to determine basic qualifications; applicants were then reviewed by recommendation panels with in-depth knowledge of the FQS job requirements by cadre; and final selection decisions by the selection panel.

This Phase 1 hiring process for the Reservist Program ensured that all DAEs who applied to the Reservist Program were offered a position within the limitations of force structure.

Each new member of the Reservist Program will be certified as either a “trainee” or a “qualified” employee within the cadre they are assigned. This was done to ensure that during future disaster deployments, a trainee can always be paired with more qualified employees so that adequate training and experience can be gained. This of course benefits the employee, as well as the disaster survivors and impacted communities as they begin their recovery process.

If an employee is deployed to a disaster area and unable to receive the welcome packet, they may contact the call center at 855-FQS-FEMA (377-3362) or send an email to FEMA-FQS-Program@fema.dhs.gov.

It is our hope that through this transition, we are better equipped to fulfill our mission to build, sustain and improve our capability to prepare for, protect against, respond to, and recover from and mitigate all hazards.