Please click here to see our Servicing Guidelines which provide an overview of the loss mitigation process. If you are a Mortgage Company or a HUD approved counseling agency, please contact Eric Selk at help@hopenow.com.
Please note: This email is not a counseling email address.

Homeowners please call 888-995-HOPE (4673) or refer to the Mortgage Company numbers.

» Counselors

» Mortgage Companies

» Trade Associations

» Investors

» Mortgage Insurance Companies

» Mortgage Market Participants

• Affordable Housing Centers of America
• Catholic Charities USA ®
• Citizens’ Housing and Planning Association, Inc.
• CredAbility
• HomeFree - USA ©
• Homeownership Preservation Foundation ™
• The Housing Partnership Network ©
• Mission of Peace Housing Counseling Agency ©
• Mississippi Homebuyer Education Center ©
• The Mon Valley Initiative
• Money Management International, Inc. ©
• National Community Reinvestment Coalition ©
• National Council of La Raza ©
• National Federation of Community Development Credit Unions
• National Foundation for Credit Counseling ©
• NID - Housing Counseling Agency
• The National Urban League ©
• NeighborWorks® America
• Neighborhood Assistance Corporation of America © (NACA)
• Rural Community Assistance Co.
• Structured Employment Economic Development Co.
• West Tennessee Legal Services, Inc.

Mortgage Companies

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• Acqura Loan Services
• Homeward Residential
• Assurant, Inc.
• Bank of America
• Bayview Loan Servicing, LLC
• Carrington Mortgage Services, LLC
• Citigroup, Inc. (Citi Mortgage / Citi Residential)
• First Horizon Home Loans and First Tennessee Home Loans
• GMAC Mortgage
• HSBC Finance-Beneficial
• HSBC Finance-HFC
• HSBC Mortgage Corporation
• HSBC Mortgage Services
• JP Morgan Chase
• LoanCare Servicing Center
• MetLife Home Loans
• Nationstar Mortgage, LLC
• Ocwen Loan Servicing, LLC
• OneWest Bank
• PMI Mortgage Insurance Co.
• PNC Mortgage
• Quicken Loans
• Residential Credit Solutions
• Saxon Mortgage Services / Morgan Stanley
• Select Portfolio Servicing, Inc.
• Seterus
• Strategic Recovery Group
• SunTrust Mortgage, Inc.
• Vericrest Financial Inc.
• Wells Fargo and Company (Wells Fargo Home Mortgage / Wells Fargo Financial)

Trade Associations

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• American Bankers Association
• Mortgage Bankers Association ® (MBA)
• The Financial Services Roundtable ®
• The Housing Policy Council

• Fannie Mae
• Freddie Mac

• Genworth Mortgage Insurance Corporation
• Radian Guaranty, Inc.
• PMI Mortgage Insurance Co.

• MERS
• Hope Loan Port^®