Austria - Vienna Field Office
Field Office Director
Pamela Hutchings
Service Area
The Vienna Field Office has jurisdiction over U.S. immigration matters in the following countries: Austria, Albania, Bosnia-Herzegovina, Bulgaria, Croatia, Czech Republic, Hungary, Kosovo, Former Yugoslav Republic of Macedonia, Montenegro, Poland, Romania, Serbia, Slovakia, and Slovenia.
Street Address
U.S. Citizenship & Immigration Services
Department of Homeland Security
c/o US Embassy
Boltzmanngasse 16
A-1090 Vienna
Austria/ Europe
Mailing Address from the US
U.S. Citizenship & Immigration Services
Department of Homeland Security
c/o US Embassy
Boltzmanngasse 16
A-1090 Vienna
Austria/ Europe
Mailing Address from Outside the US
U.S. Citizenship & Immigration Services
Department of Homeland Security
c/o US Embassy
Boltzmanngasse 16
A-1090 Vienna
Austria/ Europe
Express Mail Address
U.S. Citizenship & Immigration Services
Department of Homeland Security
c/o US Embassy
Boltzmanngasse 16
A-1090 Vienna
Austria/ Europe
Office Location
We are located in downtown Vienna, in the Hotel Marriott building on the 4th floor.
Hours of Operation
The office is open to the public Monday through Friday 8:30 AM to 12:00 Noon; and from 1:00 PM to 4:30 PM. It is closed on Austrian and American holidays.
Phone, Fax Numbers & Email
Phone:
If calling from the United States, please dial 011 first.
For general inquiries in German or English, please call the following numbers:
43-1-31339-7580 or 43-1-31339-7581
Fax:
43-1-31339-7516 or 43-1-51-33-163
E-mail:
dhsvienna.mailbox@dhs.gov
Visiting the office in person
Appointments:
Appointments are scheduled daily from 8:30 AM to 4:00 PM and can be made via the Internet at www.infopass.uscis.gov. Choose your country of residence under the list of countries rather than entering a zip code. This will allow you to select an appointment with the appropriate USCIS Office. Please bring a printout of your InfoPass appointment letter and a photo ID with you to the appointment.
Walk-ins:
Walk-ins are also accepted on a first-come, first-served basis.
Public Transportation
Underground:
U-4 ''Stadtpark''
U-3 ''Stubentor''
Tram:
No. 2 ''Weihburggasse''
By car, look for ''Stadpark'' and on the street called ''Parkring.'' You will see the Hotel Marriott building in which we are located on the 4th floor. An elevator is available.
Parking & Handicap Accessibility
Street parking requires tickets (Parkscheine), which can be obtained in ''Tabak stores.'' The hotel also has a garage and charges 3 Euros per hour.
Accessibility for individuals with special needs is available.
Paying Fees
Fees for applications and petitions are listed in the Forms section of the USCIS website. The fees for all applications and petitions submitted to this office must be paid in cash, with either U.S. dollars or Euros, if the application is filed in person at the U.S. Consulate in Vienna; or with a cashier's check, money order, or international bank draft, in U.S. dollars, made payable to the U.S. Department of Homeland Security. No personal checks are accepted.
Customer Feedback
We strive to provide quality service to our customers. If we have not lived up to this commitment, or if we have met or exceeded your expectations, please let us know. To comment on the services provided at this office, please write to the Field Office Director at the address given above, or to the:
District Director
U.S. Citizenship and Immigration Services
Department of Homeland Security
American Embassy
Via Veneto 119/A
00187 Rome, Italy
If you feel you were mistreated by a U.S. immigration employee, or wish to make a complaint of misconduct by a U.S. immigration employee, you may write to the District Director, or write directly to the:
Department of Homeland Security
USCIS
Attn: Chief, International Operations Division
20 Massachusetts Avenue, NW, Suite 3300
Washington, DC 20529-2100
Forms
Immigration forms are available under the Forms section of the USCIS website which can be found to your right under Related Links.
Visas
For in-depth information about visas, please check the Visa Services section of the U.S. Department of State website or the Vienna Embassy website at www.usembassy.at.
Form I-407
The abandonment of lawful permanent resident status is irrevocable. An individual who relinquishes lawful permanent resident status must qualify again for such status. Therefore, one should give careful thought to abandoning lawful permanent resident status.
If you wish to abandon your permanent residence and relinquish your Permanent Resident Card (Green Card), please contact us by phone or in writing for further instructions.
Forms I-600 & I-600A
The Vienna Field Office accepts I-600/I-600A applications for U.S. citizens residing in our area of jurisdiction. Applications can be filed directly with the Vienna Field Office or through the U.S. Consulate in our jurisdiction. Fingerprints can be taken by our office or at the U.S. Consulate. For detailed information please call 43-1-31339-7580 or 7581.
Information on intercountry adoptions may be found at the Department of State website and in the Adoption section of the USCIS website which can be found in the Related Links section to the right.
Form I-130
U.S citizens, who reside locally, can file Form I-130 for Immediate Relative Immigration Petition by coming to the office with an InfoPass appointment or on a walk-in basis. The normal processing time is one week.
Petitions that are commonly filed in Vienna Field Office are for: 1) spouses of U.S. citizens, 2) parents of U.S. citizens, and 3) U.S. Citizen students who are studying in various universities. This information sheet will focus on filing petitions for spouses.
Who May File in Austria
- U.S. citizens permanently residing in Austria
- U.S. citizen students studying in the various universities
The filing fee can be paid in U.S. dollars or Euros.
After the petition is approved, it will be sent to the Immigrant Visa Unit of the U.S. Consulate. The beneficiary will then receive a packet of instructions and forms to be completed in support of his/her application for an immigrant visa (Packet 3).
For inquiries on the Immigrant Visa process, please contact the Immigrant Visa Unit directly at 43-1-31339-7591. Telephone hours are from 2:30 PM to 4:30 PM.
Form N-400
U.S. immigration offices overseas do not accept or process Naturalization applications from U.S. Lawful Permanent Residents (LPRs) that live overseas. See the Citizenship section of the USCIS website which can be found to your right under Related Links.
Form I-131 Parole
The Vienna Field Office does not issue Humanitarian Parole. Individuals must apply for Humanitarian Parole by submitting their applications to:
All requests for parole must be submitted to:
USCIS Dallas Lockbox
For US Postal Service (USPS) Deliveries:
USCIS
PO Box 660865
Dallas, TX. 75266
For Express mail and courier deliveries:
USCIS
Attn: HP
2501 S. State Hwy 121, Business
Suite 400
Lewisville, TX 75067
Instructions on how to file an application for Humanitarian Parole are located on Form I-131 and on the Humanitarian Parole section of the website which can be found to your right under Related Links.
Form I-131 Re-entry
The Vienna Sub-Office does not issue or extend Re-Entry permits. Instructions on how to obtain or replace a Re-Entry permit are found in the How Do I Get A Travel Document section of the USCIS website.
Form I-590
We are unable to directly receive refugee resettlement applications. These applications should be filed at the Refugee Resettlement Section (RRS) of the U.S. Consulate. We are also unable to check the status of any pending refugee resettlement application. Inquires on pending and previously denied refugee application should be addressed to the RRS officer or the Overseas Processing Entity (OPE) the Hebrew Immigrant Aid Society (HIAS).
For general information and processing criteria please see the Department of State website and the Refugee section on the USCIS website which can be found to your right under Related Links.
Forms I-601 and I-212
If you are outside of the United States and otherwise approved to immigrate to the United States, but a Department of State Consular Officer found you ineligible to enter because of one or more grounds of inadmissibility for which a waiver may be available, you may apply for a waiver by filing Form I-601, Application for Waiver of Grounds of Inadmissibility.
If you left the U.S. voluntarily after being issued an order of deportation or removal, were deported or removed, or reentered the United States unlawfully after having cumulatively accrued more than one year of unlawful presence, you may apply for readmission the U.S. by filing Form I-212, Application for Permission to Reapply for Admission Into the United States After Deportation or Removal.
Where to File
USCIS has changed where waiver applications are filed. This may provide you with faster and more efficient application processing and will enable you to track your case status online. You may also request an email or text message confirming receipt of your waiver by completing and attaching Form G-1145, E-Notification of Application/Petition Acceptance to your application.
Please read the directions below carefully so we can process your application as quickly as possible.
If you have not yet submitted your application:
• Beginning June 4, 2012, you must mail your waiver application and supporting evidence directly to the USCIS Lockbox facility specified in the form instructions.
If you have an appointment to submit your application before July 4, 2012:
• You may keep your appointment.
OR
• You may cancel your appointment and mail your application to the USCIS Lockbox facility specified in the form instructions.
If you submitted your application before July 4, 2012, and:
• Our office received it between June 4 and July 3, 2012, we will process it.
• Our office received it on or after July 4, 2012, we will return it to you. Please mail your application directly to the USCIS Lockbox facility specified in the form instructions.
You may find the address for the appropriate USCIS Lockbox facility in the form instructions or see, Direct Filing Addresses for Form I-601, Application for Waiver of Grounds of Inadmissibility, and I-212, Application for Permission to Reapply for Admission into the United States After Deportation or Removal.
I-601 Expedited Adjudication Requests
Applicants for Waivers of Inadmissibility, Form I-601, may request that the USCIS office expedite adjudication of the Form I-601 waiver application when there are extraordinary circumstances that are time-sensitive, compelling, and necessitate the applicant’s presence in the United States sooner than would be possible if the application were processed under normal processing times. The strong desire to immigrate to the United States as soon as possible is not by itself “extraordinary.”
A request to expedite adjudication must be made in writing and delivered to the USCIS Field Office Director. The applicant must provide evidence of the extraordinary and compelling circumstance. If the request to expedite the adjudication of an I-601 waiver is approved, the USCIS office will notify the applicant within 15 days of receipt of the request. If no response is received with 15 days, the applicant must presume the request for the expeditious adjudication has been denied.
Please be aware that approval to expedite adjudication of an I-601 waiver application does not guarantee approval of the I-601 waiver application, but only that consideration and adjudication of the I-601 waiver application will be expeditiously handled. If the request for expedited processing is denied, the waiver will be adjudicated within normal processing times.
For current I-601 processing times for international offices, please select the "Processing Times" link on the right, under “More Information.”
Transportation Boarding Letters
For U.S. Lawful Permanent Residents (LPRs) whose documents have been lost or stolen, the Vienna office of the U.S. Department of Homeland Security/Immigration and Customs Enforcement (DHS/ICE) may be able to issue a transportation letter. You may contact the local DHS/ICE office under 0043-1-31339 ext. 2048. Three passport photos and a passport are required.
