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Our First Visit to a State Emergency Management Office

Did you know every state has its own emergency management office? A lot of big cities do too. We got to check out the Washington, D.C. Homeland Security and Emergency Management Agency (D.C. HSEMA) and we learned a lot about the important work people do at these offices every day.

First, HSEMA let us peek into their Emergency Operations Center.   Even though the room was empty, when there’s an emergency, it’s filled with people busy working to make things better.  The room fills with people from lots of different places -- federal agencies like FEMA, businesses like power companies, and volunteer groups like the American Red Cross.   Everyone has a chair at the table and is part of the team!  When everyone works together in the same room, it’s a lot easier to talk about emergencies and solve problems.

Washington, D.C., Sep. 27, 2012 -- Flat Stanley and Flat Stella visit Washington, D.C.'s Homeland Security and Emergency Management Agency emergency operations center.

The Emergency Operations Center also has a lot of monitors.  These screens help state and local emergency managers stay aware of current road conditions, watch the approaching weather, and see video of impacted areas.  

Washington, D.C., Sep. 27, 2012 -- Flat Stanley and Flat Stella visit the emergency operation center at Washington, D.C.'s Homeland Security and Emergency Management Agency (D.C. HSEMA).

D.C. HSEMA doesn’t just manage emergencies in their building – they take it to the streets!   We rode in their mobile emergency operations center, which is a big vehicle with radios and equipment so they can manage the emergency from anywhere.

 Washington, D.C., Sep. 27, 2012 -- Flat Stanley and Flat Stella visit Washington, D.C.'s Homeland Security and Emergency Management Agency.

For our last stop, we learned about the work D.C. HSEMA does day-to-day even when there isn’t a big disaster.  We toured the city’s 9-1-1 Call Center, a big room with people that answer emergency calls.  These people are called dispatchers, and they answer hundreds of calls every day.  They then talk on the radio with local police officers and fire departments who respond to that person’s emergency.  We were so impressed by how calmly the dispatchers responded to each person’s call for help.   

 Washington, D.C., Sep. 27, 2012 -- Washington, D.C. Homeland Security and Emergency Management Agency (D.C. HSEMA) call center.

We also learned that D.C. is one of only a few places that use Smart 9-1-1.   Smart 9-1-1 is a system that allows citizens to create a safety profile with information such as medical conditions and medications, if anyone in their household has access or functional needs, and other information that would be helpful for first responders to know when responding to their emergency.   When a citizen calls 9-1-1, all of this information pops up on the dispatcher’s screen.  This helps save time -- and lives.   It’s free for citizens to use, so we encourage everyone to create their own Smart 9-1-1 safety profile as part of their steps to get prepared for an emergency.  

If you live in the nation’s capital and want to stay informed, you can download HSEMA’s app on your phone.  Their smartphone app provides information about current alerts and warnings, preparedness tips, and how to respond to emergencies.  They even link to FEMA’s smartphone app!

 Washington, D.C., Sep. 28, 2012 -- Flat Stella at the Washington, D.C. Homeland Security and Emergency Management Agency (D.C. HSEMA).

Our visit to the D.C. emergency management office was very educational and we learned a lot about the important work our state partners do every day.   We can’t wait to visit our next emergency operations center.  Tell us where you think we should visit next!  

Flat Stanley & Stella Train with Community Volunteers

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The Anaheim Citizen Corps Program was honored to have FEMA Flat Stanley and Stella join us for a day of training in Anaheim, California.  They were really excited to participate with our Community Emergency Response Team (CERT) and meet some of our residents and businesses in the area who wanted to be better prepared for disasters.   They learned that the City of Los Angeles, Anaheim’s neighbor 30 miles to the north, started the CERT program after the 1985 Mexico City earthquake as a way for neighbors to help one another after emergencies.   Anaheim has had a CERT program since 1992 and they are celebrating their 20th anniversary this November.  FEMA Flat Stanley and Stella are certainly on the guest list!

Flat Stanley and Stella joined me in welcoming CERT students and encouraged them to become volunteers with the city once their training was complete.

Flat Stanley and Flat Stella with Mary Jo Flynn.

As the CERT class was getting ready to practice some of their skills, Fire Department volunteers spent some time with Flat Stanley and Stella reviewing fire safety, how to use a fire extinguisher and the importance of having a buddy with you.

Flat Stanley and Flat Stells with Firefighters.

Flat Stanley and Stella also took a close look at an A-B-C fire extinguisher, which is one of the most common types of fire extinguishers to use for smaller fires. 

Flat Stanley and Flat Stella with fire extinguishers.

In addition to the CERT volunteers, Anaheim also has volunteers who specialize in radio communications who are members of Radio Amateur Civil Emergency Services (RACES) and were showing off their communications trailer and radio equipment to Flat Stanley and Stella. 

Flat Stanley at Anaheim CERT.

Finally, they were invited by CERT and RACES volunteer, Norman Todd, to get on the radio and practice sending messages.  They learned that Norman and the RACES volunteers in Anaheim are part of a world-wide network of volunteers who have agreed to help first responders by relaying messages when other systems like telephone lines may not be working.

Flat Stanley poses with RACES volunteer.

Before leaving to head back to Washington, D.C. we all stopped by the Anaheim Emergency Operations Center where they met RACES volunteer Jonathan Ramos who gave them a tour of the facility.  They saw firsthand the value and importance each volunteer makes as part of Emergency Operations during disasters and how they are part of a much larger network of first responders from the local, regional, state and federal level.

Flat Stanley with Emergency Operations Center representative.

We look forward to future visits from FEMA Flat Stanley and Stella and we hope they are able to share with other communities the tremendous impact and difference volunteers make within a community.

 

Learning How to Register for Disaster Assistance

Since Hurricane Isaac, FEMA has been busy helping survivors get the help they need. We learned that there are several places kids and their families can visit if they need help or have questions. First, we visited a Disaster Recovery Center in Louisiana.

A Disaster Recovery Center is where people can meet face to face with friendly FEMA staff. The people you meet at the center can teach people how they can get help after a disaster. So whether you are looking to learn who may be able to help fix your home or simply looking for information about how the recovery process works, we learned that a Disaster Recovery Center is a great place for people to visit. FEMA and other organizations are standing by ready to assist.

disaster recovery center


Even though we only visited one center, FEMA has set up many other Disaster Recovery Centers in both Louisiana and Mississippi. You can check out the Disaster Recovery Center Locator to find one near you!

If a survivor cannot visit a Disaster Recovery Center, we learned that there are three other ways to register for disaster assistance:

1. We visited www.disasterassistance.gov, where families can apply online:

applying online
 

2. We also downloaded the FEMA App, where people can apply on their smartphone:

stella and fema app


3. Finally, people can apply for assistance on the telephone by calling 1-800-621-FEMA.

disaster help line


It is not just FEMA helping disaster survivors - so many groups are working hard to provide survivors with the help they need. We hope you can help us spread the word about all the ways Hurricane Isaac survivors can apply for assistance!

Our visit to the American Red Cross

Even though Hurricane Isaac is gone, there is a lot of work to do!  We’ve been here at FEMA watching all the activity that happens after a disaster to get families back on their feet.  A lot of people in Louisiana and Mississippi need help, and we have learned that it takes teamwork to get them what they need!

FEMA isn’t the only group working to help survivors.  There are a lot of volunteers helping families who have been impacted by Hurricane Isaac.  Volunteers are people who help others for free, because they want to make a difference.  FEMA works with many groups of people who volunteer their time, services, and supplies during disasters.   There have been so many of these helping hands after the hurricane!

One of FEMA’s partners that relies on volunteers to get the job done is the American Red Cross.  Today, we stopped by the Red Cross to see what they are doing to help people after Hurricane Isaac.

stanley and stella at red cross

The Red Cross provides meals, supplies, and shelter to people during and after a disaster.  A shelter is a place where families can stay if their homes are in harm’s way or damaged during a disaster.

red cross shelter

The Red Cross also provides useful things to people after a disaster, like these:

red cross comfort kit

That’s called a “comfort kit”.  It is given out so people can have important things they need, like a toothbrush, comb for your hair, tissues, and a bar of soap. While visiting the Red Cross, we also learned they have trucks that carry food and supplies to the disaster area. 

red cross truck

 

Here is a map showing where some of the Red Cross trucks are located across the country:

map with location of red cross trucks


There are lots of ways for everyone to get involved and help survivors of Hurricane Isaac.  You can be a volunteer or raise money to give to volunteer groups (like the American Red Cross and other groups that do important work after disasters).  

If you are interested in helping, you and your family can visit the National Voluntary Organizations Active in Disaster website at www.nvoad.org.  We were so happy to learn about the work of one of FEMA’s partners that relies on volunteers, and we hope to visit more soon! The work of these groups goes a long way to help families and communities recover from disasters.

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Editor’s note: We are providing the following examples for your reference. FEMA does not endorse any non-government organizations, companies or applications.

FEMA Flat Stanley & Stella - Their Emergency Supply Kit

This week, here at FEMA, we have been watching Tropical Storm Isaac in the Caribbean.  This storm has made it very windy and rainy in places like Puerto Rico and the Virgin Islands. However, the storm’s path is still not sure, so it is very important for everyone in the Gulf Coast and southeastern U.S. to be prepared. 

One way kids and their families can be prepared is to build an emergency supply kit.  This kit will be helpful in situations that could be scary.  What if the power goes out at home?  What if bad weather stops you from going to the grocery store for several days? What if your family needs to leave home fast to go to a safer place? 

Build a kit!  We took some time today to add some important supplies to our kit:

flat stanley and stella with their kit

Now it’s your turn!  Here are a few important supplies you should have ready before Tropical Storm Isaac (or any storm) arrives:

  • Food:   Have a three day supply of food that won’t spoil.  Don’t forget food for your pets!
  • Water:  Have a three day supply of water.  Have one gallon of water for each family member, per day.
  • Flashlight:  This will help you see in case your power goes out.  Be sure to keep extra batteries!
  • First Aid Kit:  You can purchase a first aid kit at your local drug store.
  • Weather Radio:  This will help your family stay informed of what is happening outside.
  • Games:   Include your favorite games!  If the TV and internet are not working, you will want some books and games to keep you and your family entertained. 

Visit Ready.gov to find the full list of emergency supplies (or this kid-friendly version).   You can keep these supplies in something as handy as a backpack!   Be sure to keep your emergency supply kit nearby, and make sure everyone in your family knows where it is.  

Even if Tropical Storm Isaac doesn’t come near your home, it is still a great idea for you and your family to prepare an emergency supply kit.  You never know when you might need it! 

Preparing for Earthquakes on the Anniversary of Last Year’s East Coast Earthquake

Today is the anniversary of last year’s earthquake along the east coast – the biggest earthquake to hit the U.S. east of the Rocky Mountains.   To remember the importance of preparing for unexpected events, we visited the Washington Monument – it was damaged during the earthquake.  Many of FEMA’s partners also visited the Washington Monument today, including the National Park Service, Central U.S. Earthquake Consortium, U.S. Geological Survey, and representatives from the Virginia and D.C. governments. 

We met with Tim Manning, one of the big bosses at FEMA.  He talks about our visit to the Washington Monument and the importance of preparing for earthquakes and other emergencies.

We learned how to register for the Great Southeast Shakeout which will occur on October 18.  The Shakeout is an earthquake drill where schools and businesses practice “drop, cover, and hold on” – the appropriate steps to take if you feel the ground shaking.  We encourage you to register and participate with us!   

fema flat stanley and stella at washington monument

While we cannot always predict when a disaster will happen, we can at least prepare by practicing what actions to take.   We encourage you to visit Ready.gov/earthquakes to learn even more tips about preparing for earthquakes.

Flat Stanley and Flat Stella Join FEMA

Hi, and thanks for reading our very first blog post. Our names are Flat Stanley and Flat Stella, and we are very excited to be two of the newest employees at FEMA. You’ll be seeing a lot of us as we help kids learn more about disasters and emergencies – a job Administrator Fugate asked us to do!

FEMA does a lot of cool things that you may not know about. By following our adventures around FEMA, we hope to share all sorts of fun facts and photos about staying safe.

So as we start our first day at FEMA, we did what any new employee does – we got our pictures taken for our official badge!

Here we are making our way through security and to our new offices. Our new badges work!

We're so glad to be here!

Now that we are set up and working, we hope you will continue following our adventures as we travel around FEMA and visit with other people who help keep America safe. When we have some fun and interesting things to share, we will post them on this blog.

If you would like to suggest an adventure or ask us a question, you can comment below, find us on the Flat Stanley Facebook page, the FEMA Facebook page, or even e-mail us at our new e-mail address (StanleyandStella@fema.dhs.gov)!

We are excited about sharing our upcoming adventures!

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