What's New | April 11, 2012

Patient-Centered Care

Recognized by the Institute of Medicine (IOM) as one of the six major domains of quality, patient-centeredness encompasses respect for and responsiveness to the needs, preferences, values, and cultural traditions of the individual patient, in addition to involving patients and families in clinical decisionmaking.

The featured Innovations describe two programs that delivered patient-centered care to vulnerable populations, thereby improving the patient experience and enhancing access to appropriate care.

The featured QualityTools provide clinicians and other stakeholders with resource guides that support a patient-centered approach to medication management.

Featured Innovations:

• Agency Enhances Access to Culturally Competent Home Care by Providing Trained Aides to Asian American Seniors With Limited English Proficiency

• Nonprofit Organization Enhances Access to Medical and Dental Care for Those With Disabilities by Helping Them Overcome Their Fears
with Story

Featured QualityTools:

• Comparative Effectiveness of Therapies for Reducing the Risk of Primary Breast Cancer: Guidance for Shared Decision Making
Developed by PRIME Education, Inc.

• The Patient-Centered Medical Home: A Resource Guide for Integrating Comprehensive Medication Management to Optimize Patient Outcomes (Second Edition)
Developed by Patient-Centered Primary Care Collaborative

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Also in This Issue:

Innovations >

• Culturally Appropriate, School-Based Education and Support Reduces Likelihood That Latino Teens Will Engage in Risky Sexual Behaviors

• Hospital-Based Social Workers Follow Up With Recently Discharged Older Adults to Resolve Transition Problems, Reducing Readmissions and Deaths

QualityTools >

• DiabetesIQ
Developed by QuantiaMD; University of California San Fransisco (UCSF) Diabetes Teaching Center

• Promoting Your Public Report: A Hands-On Guide
Developed by Agency for Healthcare Research and Quality