CONTACT US

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General Contacts
Questions? If you have general questions relating to our policies or legal matters, please visit our Frequently Asked Questions.

E-mail:	TTBInternetQuestions@ttb.gov
Telephone:	202-453-2000, TTY: 202-882-9914
Address	Alcohol and Tobacco Tax and Trade Bureau 1310 G Street, NW., Box 12 Washington, DC 20005

Advertising, Labeling, and Formulation Division Public Room

Hours of Operation	Walk-In: 1:30 p.m. to 2:30 p.m. Monday through Friday, except Federal holidays. By Appointment: 10:00 a.m. to 11:30 a.m. and 2:30 to 3:30 p.m. Tuesdays, Wednesdays and Thursdays. To schedule an appointment, call 1-866-927-2533 (toll free) or 202-453-2250 and select the appropriate option.
Address	Alcohol and Tobacco Tax and Trade Bureau Advertising, Labeling and Formulation Division 1310 G Street, NW., Box 12 Washington, DC 20005
Telephone:	202-453-2250 or Toll-Free at (866) 927-ALFD (2533)
E-mail:	alfd@ttb.treas.gov

Use the TTB Organizational Directory to find the e-mail, phone number, and mailing addresses of offices and divisions located at TTB headquarters.

E-mail Response Policy

When you send us your e-mail address we will not share it with anyone outside of the TTB staff. We will use your e-mail address to respond to your requests for information only. However, there is an exception for e-mail comments submitted in response to Notices of Proposed Rulemaking (see "Comments" section under our Privacy Notice).

We strongly advise you not to submit personal information (e.g., Social Security Number, Employer Identification Number, Permit Registry Number, etc.) via e-mail because this information is not protected or secure. In your e-mail you may identify the type of business you would like to discuss, and let us know when and how we may contact you. To learn more on how we protect your privacy read our
Privacy Notice.

Regional Contacts

National Revenue Center (NRC) - the Bureau's nexus of permit and tax collection activities.

Email	General Inquiries: TTBInternetQuestions@ttb.gov List of NRC E-mail Contacts provides you with e-mail addresses for questions related to a specific commodity or tax area.
Telephone	513-684-3334 or Toll-Free at 1-877-TTB-FAQS (1-877-882-3277)
Federal Tax Stamp Line	513-684-2979 Toll-Free at 1-800-937-8864
Permits Online	Toll-Free at 1-855-882-7665 Fax: 202-453-2989 Email: permits.online@ttb.gov
Address	National Revenue Center 550 Main Street, Suite 8002 Cincinnati, Ohio 45202

Field Offices

TTB has field offices in several major U.S. cities, as well as Puerto Rico. The field structure is comprised of 17 field offices, 10 for the Tax Audit Division and 7 for the Trade Investigations Division.

Use this chart to guide you in selecting the appropriate office to contact.

Tax Audit Division (TAD)	Use the TTB District Field Offices map to find the address of the TTB field office nearest you.
Trade Investigations Division (TID)	Use the TID Contact Information page to find the Trade Investigations field office nearest you.
For all industry operations in Puerto Rico and the Virgin Islands	District Director (Investigations), Puerto Rico Operations Suite 310 Torre Chardon 350 Chardon Avenue San Juan, PR 00918 Telephone: 787-766-5584 Fax: 787-766-6426

Laboratories

Laboratory	Address	Email	Telephone
Beverage Alcohol Laboratory and Nonbeverage Products Laboratory	6000 Ammendale Road Beltsville, Maryland 20705-1250	laboratory@ttb.gov	240-264-1596
Compliance Laboratory	490 N. Wiget Lane Walnut Creek, California 94598	laboratory@ttb.gov	513-684-3356

Toll-Free Numbers

Contact	Telephone	Topics
Advertising, Labeling, and Formulation Customer Service Desk	1-866-927-ALFD (2533)	Advertising, labeling, and formulation.
National Revenue Center	1-877-TTB-FAQS (1-877-882-3277)	Permits, applications, claims, filing excise tax returns, and other tax collection activities
Federal Tax Stamp Question Line	1-800-937-8864	Federal Tax Stamp
Permits Online	1-855-882-7665	Permits Online Applications, or technical issues

Other Contacts

Contact	Telephone/Fax	Email
Freedom of Information Officer 1310 G Street, NW., Suite 200 East Washington, DC 20220	202-882-9904 or 202-453-2265 (o) 202-453-2331 (f)	ttbfoia@ttb.gov
Tom Hogue Congressional and Media Inquiries 1310 G Street NW Suite 300-E Washington, DC 20220	202-453-2180 (o) 202-435-2912 (f)	info@ttb.gov
State Liaison	402-486-1774 (o) (f) 402-540-2611 (c)	stateliaison@ttb.gov
Open Government Initiative Point of Contact to Treasury	202-453-2270 (o) 202-453-2975 (f)	opengovernment@ttb.gov
Plain Writing at TTB	202-453-2270 (o) 202-453-2975 (f)	plainwriting@ttb.gov
Executive Liaison for Industry Matters	202-453-2142	IndustryLiaison@ttb.gov