Health Information Data Breach

You can call our toll free hotline at 1-855-238-3339 to find out if your Social Security number was compromised during the security breach. Please be aware, you will need to provide your Social Security number through the hotline in order to determine if it has been compromised.

On March 10, 2012 the Utah Department of Technology Services (DTS) experienced a data breach on a computer server that stores personal health information. DTS detected the breach on Monday, April 2, 2012 after the thieves began removing data from the server. Upon detection of the breach, DTS immediately shut down the server and launched an investigation to determine the types of information involved and the identities of the individuals who were affected.

Information on the server included claims payment and eligibility inquiries. This could include sensitive, personal health information from individuals and health care providers such as Social Security numbers, names, dates of birth, addresses, diagnosis codes, national provider identification numbers, provider taxpayer identification numbers, and billing codes.

If your Social Security number was stolen, you will receive a letter with instructions on how to receive one year of free credit monitoring services. This service includes daily credit monitoring, alerts of key changes to credit files, and identity theft insurance. We strongly encourage you to activate this service. There are a number of other steps you can take to protect yourself from identity theft, including freezing your credit and placing a fraud alert on your personal credit file. You must initiate these activities on your own with each of the nation's three credit bureaus. For information on how to do this, visit http://idtheft.utah.gov or http://www.health.utah.gov/databreach.

The Department of Technology Services has identified where the breakdown in security occurred and has implemented new processes to ensure this type of breach will not happen again. Additional steps are being implemented to improve security controls related to the implementation of computer hardware and software, as well as increased network monitoring and intrusion detection capabilities.

You can call our toll free hotline at 1-855-238-3339 to find out if your Social Security number was compromised during the security breach. Please visit www.health.utah.gov/databreach for updates on the breach, advice on how to protect your credit and identity, and additional state-specific information.

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