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U.S. Department of Health and Human Services

Safety

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Reporting Unlawful Sales of Medical Products on the Internet

If you find a website you think is illegally selling human drugs, animal drugs, medical devices, biological products, foods, dietary supplements or cosmetics over the Web, please select one of the three options below to report to FDA.

If your report:

  • involves a life-threatening situation due to an FDA-regulated product you purchased from a website,
    >>call 1-866-300-4374 or 301-796-8240 immediately. (Also contact your health professional for medical advice.)
  • involves a serious reaction or problem with an FDA-regulated product,
    >>fill out FDA's MedWatch reporting form. (Also contact your health professional for medical advice.)
  • for problem websites that DO NOT involve a life-threatening or otherwise serious reaction,
    >>fill out this form (En Español).

To report e-mails promoting medical products that you think might be illegal, forward the email to webcomplaints@ora.fda.gov.

 

Contact FDA

1-800-332-1088
1-800-FDA-0178 Fax
Report a Serious Problem

MedWatch Online

Regular Mail: Use postage-paid FDA Form 3500

Mail to: MedWatch 5600 Fishers Lane

Rockville, MD 20857
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