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Percussion Tier One Support

Percussion Web Request

Fields marked with an asterisk (*) are required.

Percussion Request Information

Contact Information

*Contact:

*Organization:

*Phone:

*Email Address:
(To specify multiple emails, please separate them by commas only
and no spaces between them.)

Incident

*Short Description:

*Priority:

*License Number:

Detailed Description

*Detailed Description:
(Maximum number of characters is limited to 2048.)

Environment

*Product Version:

Patch Level:

*Database:

*CMS Server OS:

Attachments:
Maximum File Size: 2 MB per file
NOTE: No attachment will be included with the request if its type is one of those listed below.
(ade, .adp, .bat, .chm, .cmd, .com, .cpl, .exe, .hta, .ins, .isp, .jse, .lib, .mde, .msc, .msp, .mst, .pif, .scr, .sct, .shb, .sys, .vb, .vbe, .vbs, .vxd, .wsc, .wsf, .wsh)

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