Author archive: Victor Zapanta

Consumer Financial Protection Bureau launches Consumer Complaint Database

CFPB Also Releases Snapshot Report of Complaints to June 1 WASHINGTON, D.C. — Today, the Consumer Financial Protection Bureau (CFPB) launched a public Consumer Complaint Database on credit cards. The CFPB also released a snapshot of the complaints it has received on credit cards, mortgages, private student loans, and bank products through June 1, including six [...]

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Calendars, Credit Cards, and Consumer Education

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Over the past week, the CFPB web team has been reading through the feedback we’ve gotten via Twitter, YouTube, and email for Open for Suggestions. Yesterday, we posted several new videos. One suggestion came from a consumer who was concerned about unpredictable changes in credit card agreements. Senior policy analyst Marla Blow responds to the [...]

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