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How to Use the CUSP Toolkit

The CUSP Toolkit is composed of instructional modules that a unit leader (facilitator) can use to teach his or her unit team members about CUSP principles.

Each module of the CUSP Toolkit contains:

  • Facilitator notes (Word documents)
  • Slides (PowerPoints)
  • Videos (Flash)
  • Tools (Word documents)

Facilitator notes: The facilitator notes serve as a proposed script to accompany the module's slides. Prompts (SAY, DO, ASK) lead the facilitator through each slide's content. Facilitators can read directly from the facilitator notes or customize them to fit their team's needs.

Slides: The facilitator should show the module slides in PowerPoint's Slide Show view so links to videos are enabled. Users are free to customize the slides to fit their team's needs.

Videos: Videos are linked from the module slides, which should be shown in PowerPoint's Slide Show view to ensure the links work correctly. The facilitator notes contain questions on the videos to promote discussion among the team members. The Web site contains full and excerpted versions of the videos.

Tools: Tools that are mentioned in the modules are provided as Word documents so the team can customize them.

New CUSP Toolkit users should complete the modules in the following order:

Experienced users can use the modules, or part of modules, in any order they wish.

ZIP files Download the entire CUSP Toolkit.

AHRQAdvancing Excellence in Health Care