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Office of Personnel Management (OPM) GoLearn Knowledge portal

Site News

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Knowledge Portal Recognized as a Top 100 Learning Organization
by Courtney Cox - Tuesday, 31 July 2012, 12:51 PM

Top learning organization 2012 Award Seal The Learning! 100 Award recognizes 60 corporate and 40 public sector organizations for outstanding learning culture, innovation or collaboration that drives performance. The Knowledge Portal was recognized and received Excellence award in the area of Collaboration. Learning! 100 applicants were evaluated across three criteria: Best-in-Class Learning & Development assessment, Learning Culture index, and overall organizational performance. Each submission received a rating for each section and scores were totaled to identify the top 100. The organizations’ Learning! 100 ranking was determined by overall performance and the impact of their learning leadership.

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FISMA Mandated IT Role-Based Security Training Available
by Courtney Cox - Tuesday, 31 July 2012, 12:51 PM

Animated characters in IT Role-Based Security Training
FISMA Mandated IT Role-Based Security Training Available

FISMA-Mandated IT Role-Based Security Training Available. The OPM Knowledge Portal Program Office announces the availability of a new series of immersive environment, avatar-based IT Security courses. These courses fulfill the FISMA mandatory annual agency training requirements for the following roles:

  • Agency Heads
  • Assessors
  • Authorizing Officials
  • Information Owners
  • Information Resource Managers
  • Internal Auditors
  • Network Administrators
  • Program and Functional Managers
  • Risk Executives, and
  • System Owners.
To see a preview of the on-line course select the following link: IT Role-Based Security Trailer, to purchase access to the course, contact: William Peratino, OPM Knowledge Portal Program Office at: 202-418-3033, or via email

Ipad versions of the video preview: MP4, Medium QuickTime, Large QuickTime.
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Working Effectively with Tribal Governments
by Michelle Mason - Thursday, 26 July 2012, 11:10 AM

The course: Working Effectively with Tribal Governments is now available for everyone to take on-line. In this course, you will develop an understanding and awareness of tribal issues and concerns. You will learn how the unique status of Indian tribes and their historical relationship with the federal government affects government programs, responsibilities, and initiatives. There is no cost to complete the course thanks to the support of the interagency team: Environmental Protection Agency, Advisory Council on Historic Preservation, Department of Justice, Small Business Administration, General Services Administration, Office of Personnel Management (, Department of Interior, Department of Agriculture, Housing and Urban Development, Health and Human Services, Department of Energy, Commerce Department, Federal Emergency Management Agency, and Department of Homeland Security. To self-register and begin the course, select the link: Working Effectively with Tribal Governments

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by Michelle Mason - Thursday, 26 July 2012, 11:08 AM

This is a Government system and may be accessed and used only for authorized use only. Unauthorized use of this system or the information on this system could result in criminal prosecution. Unauthorized access or use of this system may subject violators to criminal, civil, and/or administrative action.

All information on this system may be intercepted, read, recorded, copied, and disclosed by and to authorized personnel for official purposes, including criminal investigations.

Such information includes sensitive data encrypted to comply with confidentiality and privacy requirements. Access or use of this system by any person, whether authorized or unauthorized, constitutes consent to these terms.

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Emerging Solutions
by Willie Harrison - Thursday, 26 July 2012, 11:08 AM

Emerging Solutions “The Knowledge Portal”

Create Knowledge Portal Infrastructure: The first step in creating on-line agency-unique knowledge repositories is to establish the server files, website, unique domain name, and configuration files. The Knowledge Portal (KP) functionality includes the following capabilities for high-quality rapid development and implementation to meet tight deadlines with proven solutions.

KP Branch has a 24-hour turnaround (from task order initiation) to establish the site presence to enable client agencies to rapidly create the back-end infrastructure so that work can immediately begin populating the on-line knowledge repository.

• This infrastructure includes development, administrative, reporting and review sites as well as the live production sites that enable an authorized user to manage their own content on-line.

Customize Site Design:

• The KP Branch produces interfaces with high-quality graphics based on client agency requirements, customized buttons user options, and unique look & feel to meet individual needs.

• From the outset of the project, the KP Branch works with the client agency to define and implement a design tailored to the content, materials and requirements

Develop Knowledge Repository: A key to powerful and flexible on-line solutions is the object oriented database employing knowledge objects to support users in a variety of ways.

• From on-line training to frequently asked questions, best practices, communities of practice, websites, job-aids, access from PDA's, Mobile devices, on-line coaches, refresher training, and quick reference, once the knowledge is in a database, it can easily be provided to the user in a variety of formats when and where it is needed.

• We can rapidly populate the repository with instructional content, graphics, animations, avatars, audio, video, and interactive exercises.

• Key instructional objectives, proficiency evaluations, content and other knowledge objects are loaded into the database for use in all aspects of on-the-job performance improvement.Provide Training:

• To support agencies real-time content management and delivery requirements, KP offers a set of powerful intuitive web publishing tools.

• To ensure agency personnel are fully proficient in the use of these tools, we can provide a half-day hands-on training program. The tools are so easy to use most users are fully proficient after just four hours of instruction.

• Once trained, users are able to access the back-end infrastructure of their agency courses, using a secure password and data encryption.

• From this site, a user can easily edit, delete, update, and add to their instruction, reviewing the latest version and pushing approved content out to their public sites from any internet connected device. Questions or interest please contact Willie Harrison or Will Peratino via email at: or .

• Not only can we develop and host client agencies on-line applications, but this can also be combined with the registration and reporting system.

• With secure access, authorized personnel can obtain real-time reports on completion by users, groups, and agencies.

• The real-time dashboard depicted provides the latest information on user status and completions showing current status, completions and percentages.

On-Line Testing: The Knowledge Portal Branch can develop and deliver on-line tests and surveys.

• Using the KP test infrastructure, test questions can be rapidly developed and delivered in a comprehensive test environment that supports bookmarking, certificate generation, and detailed item analysis.

Gaming and Simulation:

• Using an interactive gaming model Emerging Solutions can very quickly and inexpensively develop proficiency practice and reinforcement games.

• Because the games are driven by simple text files, the gaming interactions, topics, and test questions can easily be modified by client agency themselves by simply editing text files.

• To support multiple gaming modalities, both teams play where two teams compete, and the individual plays against the built-in expert, Joe I. Know, are supported.

Provide Hosting:

• The Knowledge Portal has servers that have a current Certification & Accreditation (Server Certificate and Authority to operate) that are connected to high-speed Internet backbone with redundant Internet Service Providers, back-up power, RAID drives, quadcore Xeon processors and automatic data back-up.

• With a range of server options, client agencies only pay for the capabilities, bandwidth and server horsepower they need when they need it.

• During development, only a minimal bandwidth and server CPU power are required for the programming and review. When the sites go live, we can provide enterprise-level solutions with load balancing across multiple servers.

To provide practice to reinforce content, Emerging Solutions offers as an alternative to multiple-choice and matching questions - on-line gaming. The system is available for agencies to directly manage their own courses and content themselves.

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OPM ONLY: Annual Computer Security Awareness Training
by Courtney Cox - Thursday, 26 July 2012, 11:07 AM
For OPM personnel only. The OPM Information Technology (IT) Security Awareness and Privacy Training course is now available from To register for the course, please select: HERE. Note, you will need the OPM-unique password that was sent via email for access to the course. If you are not an OPM employee or OPM contractor and would like access to the IT Security Awareness and Privacy Training course for yourself or your employees, contact your training coordinator or GoLearn at: 202-606-2029 or via email: This course is for OPM personnel only.

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Thrift Savings Plan, Retirement, and Financial Planning for Federal Employees
by Michelle Mason - Thursday, 26 July 2012, 11:07 AM

Dmason Financial

Develop your own personal financial plan guided by a

· Take the course customized for your retirement system.

· Learn how to invest and allocate TSP and other savings for short-, intermediate-, and long-term goals.

· Learn tax benefits of TSP, IRAs, TSP Roth 401(k), and others.

· Learn how to create tax-efficient lifetime income from TSP and other savings . . . and more.

Certified Financial Planner Board of Standards Inc. owns the certification marks CFP®, CERTIFIED FINANCIAL PLANNER™ and CFP in the U.S., which it awards to individuals who successfully complete initial and ongoing certification requirements.

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Buy Courses Now
by Michelle Mason - Tuesday, 19 June 2012, 10:30 AM

If you are interested in establishing an account to access, obtain cost information, account expiration dates, etc., please contact the Golearn Account Manager at 202-606-2029 or via email at

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Constitution Day On-Line Training
by Courtney Cox - Tuesday, 13 September 2011, 11:36 PM
The Federal Chief Learning Officer Council in partnership with the Department of Homeland Security and the Office of Personnel Management, Human Resources Solutions, announces the availability of Constitution Day course on September 17, 2011 in observance of Constitution Day.

If you have a GoLearn account, you should sign-in and take the Constitution Day course which is available under: Government Courses.

If you do not have a GoLearn account, you can access the course directly by selecting the following link. Constitution Day Stand-Alone Training. 
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USERRA Course Available To Agencies
by Courtney Cox - Tuesday, 13 September 2011, 11:33 PM
Under a partnership between the US Department of Labor, Veterans' Employment & Training Service (VETS), and OPM, Emerging Solutions, the Uniformed Services Employment and Reemployment Rights Act (USERRA), training is being made available. The 50-screen course includes 15 embedded knowledge checks and is available as a Section 508 conformant on-line course for installation on a SCORM 1.2 learning management system (LMS). The course may be freely downloaded, installed, and delivered. The link to obtain the USERRA course is: