Remittance Mail Councils
Many districts and plants have established Remittance Mail Councils (RMCs) comprised of local banks, financial institutions, billers, remittance processors, and postal representatives that meet on a regular basis to discuss concerns, share information, and exchange ideas.
RMCs are a key component of the Postal Service’s national remittance site certification program for mail processing facilities that handle significant remittance mail volumes. This program is designed to standardize remittance operations and establish an optimum baseline for our major remittance cities to achieve.
Contact your Business Service Representative for further information.
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Postal Service Continues Aggressive Steps to Cut Costs
Closing administrative offices, eliminating positions, offering early retirements.
For more information read the USPS press release. DOC | RTF
If you have any questions or would like to join a subcommittee, please contact Susan Dudley, USPS Remittance Mail Program Manager, at 202-268-7438, or send an email to susan.dudley@usps.gov.
Automated Accounting for BRM
Several months ago, the USPS conducted a test to validate the ability to automate the counting of Business Reply Mail® (BRM). There are many things that need to be accomplished in advance of implementation and the USPS believes that the first step is to encourage the use of the Intelligent Mail barcodes (IMb™) on BRM. To learn more, read the latest meeting notes DOC | RTF or this information on Intelligent Mail.
Remittance Mail Advisory Committee Releases Official Charter
The Remittance Mail Advisory Committee (RMAC) Executive Board has released the committee’s official charter. RMAC collaborates with the USPS by providing recommendations for improving mail processing, performance, consistency, and for meeting emerging needs in the remittance industry.
Review the official RMAC charter DOC | RTF
RMAC Meeting Boasts Record Turnout
More than 40 corporate executives and postal managers—a record turnout— were on hand for a meeting of the Remittance Mail Advisory Committee (RMAC) during The Association for Work Process Improvement Expo Forum in Orlando, FL. Members participated in several presentations, including Intelligent Mail Barcode, U.S. Postal Inspection Service initiatives, USPS Updates, and the Phoenix-Hecht Survey. The RMAC membership is open to remittance and remittance–related organizations. To find out more contact Susan Dudley at 202-268-7438 or via email at susan.dudley@usps.gov.
RMAC Meeting Notes DOC | RTF
View selected meeting presentations ›
Postal Service Remittance Mail Performance Test: Latest Results
Anyone who has reviewed the Phoenix-Hecht mail survey knows there has been tremendous improvement in remittance mail performance over the last 10 years. The Postal Service is actively taking additional steps to continue this improvement by utilizing mailpiece visibility data generated from Confirm®.
The Postal Service tests remittance mail performance from over 150 originating facilities destined for 36 3-digit ZIP Code™ remittance cities. This effort is designed to measure end-to-end processing and mail flow hours between facilities, and generate data that assists the Postal Service in taking the type of corrective action that improves overall remittance mail performance.
The tests are conducted by "seeding" incoming remittance mail with internally generated PLANET Code labels. Nightly, each originating facility is required to seed 3 collection mail pieces going to each of the destinating 3-digit ZIP Codes. Postal Service operations and intelligent mail groups are conducting these quarterly tests to identify opportunities for further improvements to remittance mail service. The groups are also currently reviewing operations to determine how quickly the remittance mail is processed upon arrival at each plant.
This proactive testing is just one more way the Postal Service is leveraging Intelligent Mail® programs such as Confirm to gain visibility of the mailstream, diagnose and monitor mail processing issues, and improve overall service performance.
Read detailed information about the Postal Service’s Intelligent Mail products and services ›
National Remittance Site Certification Program Update
The national remittance site certification program is a key initiative recommended by the Remittance Mail Advisory Committee (RMAC). The purpose of this initiative is to (1) identify processing standards and best practices and (2) certify significant remittance processing facilities to clarify a set of expectations and ensure consistency in remittance mail processing.
Procedures are being finalized and 3 locations have been selected for validation. Once these sites are validated the certification procedures will be rolled out nationwide.
Remittance Mail Advisory Committee (RMAC) Meets in Washington DC
Nearly 30 senior industry executives and postal managers met at Postal Service Headquarters in Washington DC on February 1 to kick off the first meeting of the newly reorganized Remittance Mail Advisory Committee (RMAC).
The Postal Service provided an update to the recommendations previously submitted by the RMAC. Several of these recommendations DOC | RTF were implemented, including the new remittance mail web site on USPS.com and a new USPS resources page on The Association for Work Process Improvement (TAWPI) web site. One key RMAC recommendation under review is a process to identify, standardize, and certify "Best in Class" remittance mail processing facilities. Postal Operations discussed the details of the process and a tentative implementation plan. In addition, Lex Litton, Senior Vice President, Phoenix- Hecht, discussed the bi-yearly postal study.
Download the RMAC February 1, 2008, Meeting Notes to learn more about the meeting DOC | RTF.
Remittance Mail Advisory Committee
The Remittance Mail Advisory Committee (RMAC) provides the Postal Service with strategic recommendations on how to improve its products and services through a partnership with the remittance industry. The committee’s work answered the question: “How can the U.S. Postal Service and the Bill and Remittance Industry improve business and operational alignment?” This committee represents a broad cross-section of stakeholders in the remittance industry including major players in banking, telecommunications, insurance, and remittance mail processors. It also includes the top trade association and performance research firm, Phoenix-Hecht.
As a direct result of this group’s recommendations, the Postal Service is implementing actions to increase its communication efforts through internal correspondence, industry articles, and regular meetings with industry representatives. In addition, many of the suggestions and ideas for new products, services, and operational improvements are being evaluated by the Postal Service for future consideration.
Download the Full RMAC Report DOC | RTF
