Students

What’s your experience?

Tell us your story, good or bad, about your experience with financial products tailored to students and young consumers. Your story will help inform how we work to protect consumers and create a fair marketplace.

Student loans

Know Before You Owe

In partnership with the Department of Education, we’ve developed a financial aid shopping sheet to improve the way schools communicate financial aid offers.

Financial Aid Shopping Sheet – The new form

What we heard – We released a prototype and received feedback from the public

About the project – Read Director Cordray’s remarks

Report on Private Student Loans

Congress asked the Director of the Consumer Financial Protection Bureau and the Secretary of Education to submit a report on private student loans.

Your stories – Summary of 2,000 consumer comments

Read the report

Student debt repayment assistant

We can help point you in the right direction to find the best repayment plan.

Get started

Student loan debt collection assistant

Avoid thousands of dollars in penalties and fees with an alternative payment plan.

Know your options

Submit a student loan complaint

We’ll forward your issue to the company, give you a tracking number, and keep you updated on the status of your complaint.

Submit now

Student cards and checking

Consumer Advisory: Financial aid disbursement cards

We issued a consumer advisory to all students expecting to receive scholarship and student loan proceeds onto – what appears to be – a school-endorsed debit card. We also asked consumers to tell us about their experiences getting their financial aid funds.

Student Banking 101

Choosing your first bank account is an important decision. Unlike that first school ID photo, your first banking relationship could last long after you graduate. Making a smart decision now will mean fewer surprise fees that can add up later.

Submit a complaint about a bank account or service

We’ll forward your issue to the company, give you a tracking number, and keep you updated on the status of your complaint.

Submit now

Accountability in military education

President Obama signed an Executive Order directing the Departments of Education, Defense, and Veterans Affairs, in consultation with the CFPB, to take steps to ensure that servicemembers, veterans and their families can get the information they need about the schools where they spend their education benefits.

The Executive Order

NY Times Op-Ed by Holly Petraeus