To help us understand how to reach participants the way they want to be reached, respondents also identified how they would prefer to receive information on the TSP. The percentages below reflect the number of times that respondents ranked each vehicle as one of their top three preferred communication sources:

TSP Communication Preferences

When asked how respondents most often access or receive TSP account information, the results showed the majority of respondents currently access their information online, either from home or at work:

Accessing TSP Account Information

With more participants accessing their TSP account information online, the TSP redesigned its website following the 2008 survey to better meet participant needs. We are pleased to report that the majority of survey respondents who have used the TSP website agree that it:

TSP Website