(855) 411-2372
An official website of the United States Government
As a result of today’s order, American Express must repay an estimated $85 million to approximately 250,000 consumers. American Express will return the money directly into the accounts of the affected consumers. If the consumer no longer holds the American Express card, American Express will mail a check or credit any outstanding balance. Customers who [...]
As you have heard, today’s CFPB enforcement actions involve violations at three American Express entities and will return an estimated $85 million to approximately 250,000 consumers. This action resulted from collaboration with our fellow banking regulators and relied on our united goal of ensuring that every consumer is treated fairly under the law. From the [...]
As a result of today’s order, Discover will pay approximately $200 million in restitution to more than 3.5 million consumers.
How will consumers be refunded?
Anyone affected by this order will automatically receive a credit to their account, or, if they’re no longer a Discover customer, they’ll receive a check in the mail or have any outstanding balance reduced by the amount of the refund.
The Consumer Financial Protection Bureau (CFPB) has determined that Capital One marketed certain “add-ons” – fee-based services added to credit card accounts – in a way that violated federal law. As a result of enforcement action by the CFPB, Capital One agreed to automatically refund $140 million to 2 million Capital One customers. Capital One [...]
Do you have information about a company that you think has violated federal consumer financial laws? Are you a current or former employee of such a company, an industry insider who knows about such a company, or even a competitor being unfairly undercut by such a company? If so, the CFPB wants to hear from [...]
The Dodd-Frank Act requires the CFPB to share consumer complaint information with the FTC and other state and federal agencies. The goal is to make sure agencies coordinate their enforcement of consumer financial protection laws. Recently, we signed an agreement with the FTC that moves us one step closer to achieving that goal. The agreement [...]
