United States Department of Agriculture
Food, Conservation, and Energy Act 0f 2008
Section 14010
Report of Civil Rights Complaints, Resolutions, and Actions
Fiscal Year 2009
Office of the Secretary
United States Department of Agriculture
Washington, DC
May 2010
Table of Contents
Section 14010 of the Food, Conservation, and Energy Act of 2008 (2008 Farm Bill), mandates the U.S. Department of Agriculture (USDA) to prepare an annual report on each of its agency’s civil rights complaints, resolutions, and actions. In accordance with that section, this report provides the following information:
• the number of civil rights complaints filed that relate to the agency, including whether a complaint is a program complaint or an employment complaint;• the length of time the agency took to process each civil rights complaint;• the number of proceedings brought against the agency, including the number of complaints described in §14010 (1) that were resolved with a finding of discrimination; and• the number and type of personnel actions taken by the agency following resolution of civil rights complaints.In addition, Section 14010 requires that a copy of this report be submitted to the Committee on Agriculture of the House of Representatives, the Committee on Agriculture, Nutrition, and Forestry of the Senate, and made available to the public by posting it on the USDA website.
The USDA agencies included in the report are: Agricultural Marketing Service (AMS); Agricultural Research Service (ARS); Animal and Plant Health Inspection Service (APHIS); Economic Research Service (ERS); Farm Service Agency (FSA); Food Nutrition and Consumer Service (FNCS), including the Food and Nutrition Service (FNS); Food Safety and Inspection Service (FSIS); Foreign Agricultural Service (FAS); Forest Service (FS); Grain Inspection; Packers and Stockyards Administration (GIPSA); National Agricultural Statistical Service (NASS); National Appeals Division (NAD); National Institute of Food and Agriculture (NIFA), formerly Cooperative State Research, Education and Extension Service (CSREES); Natural Resources Conservation Service (NRCS); Office of the Chief Financial Officer (OCFO); Office of Inspector General (OIG); Rural Development (RD); Risk Management Agency (RMA); and Departmental Management (DM).
USDA EEO Data
During FY 2009, USDA had a total of 1738 complaints in the EEO complaint inventory. At the beginning of FY 2009, USDA had an open inventory of 1210 equal employment opportunity (EEO) complaints. (See Table 1-1.) During the fiscal year, the USDA received an additional 528 EEO complaints. (See Table 1-1.) The USDA closed a total of 760 EEO complaints during FY 2009, including 16 complaints resolved with a finding of discrimination. (See Table 1-2 and 1-3.) At the end of the fiscal year, USDA had an ending inventory of 978 open EEO complaints. (See Table 1-2.)
The Secretary of Agriculture established an EEO complaint resolution initiative to resolve open EEO complaints. The Secretary delegated the Assistant Secretary for Civil Rights to lead this initiative. Mission Area Under Secretaries and Agency Administrators appointed Resolving Officials to resolve as many complaints as possible. As a result of these efforts, outstanding EEO complaints have been reduced by approximately 400. Some of these complaints were resolved administratively, others were settled, and several were withdrawn.
By the end of the fiscal year, the average length of time that the complaints were in the EEO complaints process was 851 days. (See Table 1-1.) The average processing time includes 102 complaints that were subsumed in a class complaint and held in abeyance pending the disposition of the class actions. The Equal Employment Opportunity Commission (EEOC) does not allow opt-outs; thus, these complaints must remain in the system. Additionally, the average processing time includes 381 complaints that were at the EEOC for hearing. Removal of these complaints reduces the average processing time to 659 days. For complaints closed during FY 2009, time in the process was calculated based on the time between the formal filing date (regardless of fiscal year) and the date of closure. For complaints that remained on open status by the end of FY 2009, time in the process was calculated based on the time between the formal filing date (regardless of fiscal year) and the end of FY 2009 (September 30, 2009).
The total number of personnel actions taken by USDA agencies following resolution of EEO complaints was 548 actions. The types of personnel actions taken included monetary as well as non-monetary. (See Table 1-4.) There were a total of 16 disciplinary actions taken against USDA employees who were found to have committed prohibited acts of discrimination. (See Table 1-5.)
A summary of EEO complaint data for each USDA agency is provided in Part I of this report. The attachments provide information for each complaint and the days for processing each complaint
USDA Program Data
Unlike EEO complaints, the majority of the discrimination complaints in USDA programs are not against USDA or its employees. Most of the program discrimination complaints are against recipients of USDA financial assistance, primarily State and local agencies and multi-family housing authorities. Examples are complaints concerning FNS’ programs, such as the Supplemental Nutrition Assistance Program (SNAP), in which the application and applicant eligibility are determined by the state or local government entities. The states issue the SNAP benefits through local state or county offices to households that are eligible to receive them. Complaints in RD programs in which non-government entities receive rural housing funds, such as multi-family housing programs, are administered or managed by non-USDA employees.
During FY 2009, USDA had a total of 2132 complaints in the program complaint inventory. At the beginning of FY 2009, USDA had an open inventory of 806 program complaints. (See Table 2-1.) During the fiscal year, USDA received an additional 1326 complaints. (See Table 2-1.) USDA closed a total of 1079 program complaints during FY 2009. At the end of the fiscal year, USDA had an ending inventory of 1053 open complaints. (See Table 2-2.)
By the end of FY 2009, the average length of time that the complaints were in the program complaints process was 338 days. (See Table 2-1.) For complaints closed during FY 2009, time in the process was calculated based on the time between the formal filing date (regardless of fiscal year) and the date of closure. For complaints that remained in open status by the end of FY 2009, time in the process was calculated based on the time between the formal filing date (regardless of fiscal year) and the end of
FY 2009 (September 30, 2009).There were no program discrimination complaints resolved with a finding of discrimination during FY 2009. No personnel actions were taken by USDA agencies following resolution of program complaints. However, there were 5 settlement agreements from RD. FSA had no settlement agreements.
A summary of FY 2009 program complaint data for each USDA agency is provided in Part II of this report. The data includes both federally-assisted and federally-conducted allegations of program discrimination. Complaints in federally-assisted programs concern programs and activities in which Federal financial assistance is provided through a recipient, a third party such as a State, or instrumentality of any State. Complaints in
federally-conducted programs concern programs or activities that include the day-to-day operations of the agency. These programs or activities result in or contribute to the availability of or delivery of services, benefits, or resources to customers. The FSA’s direct farm loan program is an example of a conducted program. Its loans are directly funded by FSA and are administrated directly through local FSA offices. Although there were several complaints from farmers and ranchers in FY 2009, the majority of the complaints concerned federally-assisted programs, such as in FNS complaints, and in RD complaints concerning multi-family housing programs.Exhibit 2 provides information for each complaint and the days for processing each complaint.
Part I
EEO COMPLAINT DATA
BY
USDA AGENCY
FY 2009
Part 1: EEO Complaint Data by USDA Agency
This section provides summary data for EEO complaints in FY 2009 for each USDA agency. References are made to the exhibits section of this report regarding detailed EEO complaint data for each USDA agency.
Table 1-1 EEO Complaints Inventory During FY 2009 Agency Beginning Complaint Inventory Complaints Filed Total Complaint Inventory During FY 2009 Complaint Average Time (Days) In The Process Exhibit 1-1 Page(s) AMS
30
20
50
1056
1 - 2
APHIS
93
61
154
582
2 - 7
ARS
39
33
72
521
7 - 9
CRSD
41
18
59
720
9 - 11
ERS
15
2
17
670
11 - 12
FAS
18
6
24
1378
12 - 13
FNCS
23
10
33
720
13 - 14
FS
306
101
407
1108
14 - 27
FSA
166
25
191
1168
27 - 33
FSIS
130
90
220
612
33 - 40
GIPSA
29
10
39
857
40 - 42
NAD
2
1
3
1246
42
NASS
4
3
7
314
42
NIFA
3
0
3
857
42
NRCS
89
47
136
592
42 - 47
OCFO
43
35
78
821
47 - 49
OIG
13
6
19
752
49 - 50
RD
147
58
205
864
50 - 57
RMA
19
2
21
1334
57
Total USDA
1210
528
1738
851
1 - 57
Table 1-2 Number of EEO Complaints Closed in FY 2009 Agency Beginning Complaint Inventory Total Number of Complaints Closed Ending Complaint Inventory Exhibit 1-1 Page(s) AMS
50
20
30
1 - 2
APHIS
154
79
75
2 - 7
ARS
72
35
37
7 - 9
CRSD
59
27
32
9 - 11
ERS
17
4
13
11 - 12
FAS
24
6
18
12 - 13
FNCS
33
22
11
13 - 14
FS
407
194
213
14 - 27
FSA
191
62
129
27 - 33
FSIS
220
94
126
33 - 40
GIPSA
39
25
14
40 - 42
NAD
3
3
0
42
NASS
7
4
3
42
NIFA
3
3
0
42
NRCS
136
70
66
42 - 47
OCFO
78
28
50
47 - 49
OIG
19
7
12
49 - 50
RD
205
69
136
50 - 57
RMA
21
8
13
57
Total USDA
1738
760
978
1 - 57
Table 1-3 Number of EEO Complaints Resolved With Finding of Discrimination Agency Findings of Discrimination AMS
0
APHIS
1
ARS
0
CRSD
1
ERS
0
FAS
0
FNCS
0
FS
4
FSA
1
FSIS
2
GIPSA
0
NAD
0
NASS
0
NIFA
0
NRCS
1
OCFO
1
OIG
0
RD
5
RMA
0
Total USDA
16
Table 1-4 Number of Personnel Actions Following Resolution of EEO Complaints Agency Number of Personnel Actions AMS
20
APHIS
60
ARS
32
CRSD
29
ERS
2
FAS
3
FNCS
22
FS
145
FSA
26
FSIS
68
GIPSA
31
NAD
2
NASS
8
NIFA
2
NRCS
72
OCFO
4
OIG
2
RD
18
RMA
2
Total USDA
548
As noted in the referenced exhibits section, a total of 548 personnel actions are reported. However, the number of complaints resolved with personnel actions was 239 cases.
Detailed information regarding number and types of personnel actions taken following the resolution of each complaint is provided in Exhibit 1-2.
Table 1-5 Disciplinary Actions in EEO Complaint Findings of Discrimination Disciplinary Action Beginning Complaint Inventory Retaliation Harassment Prohibited Personnel Practice Other Total Removal
0
2
0
0
2
15 Day or
More
Suspension
0
0
0
0
0
14 Day or
More
Suspension
0
8
0
3
11
Reduction
in Grade
0
1
0
0
1
Reduction
in Pay
0
0
0
0
0
Letter of
Reprimand
0
2
0
0
2
Total
0
13
0
3
16
Part II
PROGRAM DISCRIMINATION COMPLAINT DATA
BY
USDA AGENCY
FY 2009
This section provides summary data for program complaints in
FY 2009 for each USDA agency. References are made to the exhibits section
of this report regarding detailed program complaint data for each USDA agency.
Agency | Beginning Complaint Inventory | Complaints Filed | Total Complaint Inventory During FY 2009 | Complaint Average Time (Days) In The Process | Exhibit 2 Page(s) |
---|---|---|---|---|---|
APHIS |
2 |
2 |
4 |
483 |
|
ARS |
0 |
1 |
1 |
169 |
1 |
NIFA |
4 |
3 |
7 |
490 |
1 |
FNS |
217 |
758 |
975 |
170 |
1 - 22 |
FS |
22 |
20 |
42 |
439 |
23 |
FSA |
114 |
110 |
224 |
413 |
23 - 28 |
FSIS |
0 |
1 |
1 |
36 |
28 |
GIPSA |
0 |
2 |
2 |
156 |
28 |
NRCS |
10 |
9 |
19 |
533 |
28 - 29 |
OTHER GOVERNMENT AGENCY |
63 |
81 |
144 |
175 |
29 - 34 |
RD |
369 |
334 |
703 |
562 |
34 - 50 |
RMA |
4 |
4 |
8 |
692 |
50 |
USDA-WIDE |
1 |
1 |
2 |
1226 |
50 |
Total USDA |
806 |
1326 |
2132 |
338 |
1 - 50 |
Agency | Total Complaint Inventory During FY 2009 |
Total Number of Complaints Closed | Ending Complaint Inventory | Exhibit 2 Page(s) |
---|---|---|---|---|
APHIS |
4 |
2 |
2 |
1 |
ARS |
1 |
0 |
1 |
1 |
NIFA |
7 |
1 |
6 |
1 |
FNS |
975 |
673 |
302 |
1 - 22 |
FS |
42 |
20 |
22 |
23 |
FSA |
224 |
68 |
156 |
23 - 28 |
FSIS |
1 |
0 |
1 |
28 |
GIPSA |
2 |
0 |
2 |
28 |
NRCS |
19 |
7 |
12 |
28 - 29 |
OTHER GOVERNMENT AGENCY |
144 |
119 |
25 |
29 - 34 |
RD |
703 |
187 |
516 |
34 - 50 |
RMA |
8 |
2 |
6 |
50 |
USDA-WIDE |
2 |
0 |
2 |
50 |
Total USDA |
2132 |
1079 |
1053 |
1 - 50 |