Reading List for Web Content Managers

Here's a list of reading resources of particular value to government web managers. We're not endorsing any author, book, or publisher - just sharing some resources available from some of the leading experts in the web community.

If you know of additional reading resources that would be helpful to the web manager community, please share via the Web Content Managers Listserv.

Papers

Federal Web Manager Community (MUST read!)

• Documents by the Federal Web Managers Council

Books

• Web Form Design, Filling in the Blanks
  By Luke Wroblewski. Rosenfeld Media, May 2008. Available in paperback and digital package (1-933820-24-1), digital (PDF) edition (ISBN 1-933820-25-X)
• Killer Web Content: Make the Sale, Deliver the Service, Build the Brand
  By Gerry McGovern, September 2007, paperback. (Instructor for Knowing Your Audience and Their Top Tasks). Also read Gerry's New Thinking, a weekly e-mail newsletter that focuses on web content management.
• Letting Go of the Words: Writing Web Content That Works
  By Janice (Ginny) Redish, June 2007, paperback. Instructor for Advanced Writing for the Web)
• Communicating Design: Developing Web Site Documentation for Design and Planning
  By Dan Brown, September 2006, paperback. (Instructor for Basics of Information Architecture)
• Don’t Make Me Think! A Common Sense Approach to Web Usability
  By Steve Krug, August 2005, 2nd edition, paperback. (Instructor for Usability Testing on a Shoestring)
• Creating Websites That Work
  By Kathryn Summers, Ph.D., and Michael Summers, January 2004 (Instructor for Designing and Writing Forms for the Web)

Blogs

• Candi Harrison is a retired federal web manager (HUD) and remains active in the government web community by instructing some of DGU’s most popular courses, including: Leadership Skills for Government Web Managers and Building Effective Web Governance. Read Candi's blog
• Shel Holtz is an online communication expert and DGU instructor. Read Shel's blog
• TechPresident - How candidates are using the web, and how the web is using them
• E-Democracy.org - Building online public space in the heart of real democracy and community since 1994
• Reach the Public - A blog about government-to-citizen (digital) communication, government use of Web 2.0, GovDelivery, and other e-government