Accessibility Help Home | Section 504 Overview
SSA Section 504 Overview
SSA is committed to ensuring that its programs, activities, and facilities are accessible to everyone in accordance with Section 504 of the Rehabilitation Act of 1973 and Section 504's relevant implementing regulations, 45 C.F.R. Part 85 (Part 85). Section 504 prohibits Federal agencies and programs that receive Federal funding from discriminating against individuals with disabilities. Part 85 specifies the actions SSA must take to ensure it does not discriminate against individuals with disabilities.
Laws and Regulations
Rehabilitation Act of 1973, As Amended
Section 504, Rehabilitation Act of 1973
Section 504 Regulation
45 C.F.R. Part 85
Self-Evaluation
Part 85 requires SSA to evaluate its current policies and practices, including its programs, activities, and facilities, to ensure that the agency complies with Section 504 and 45 C.F.R. Part 85.
Webinar: Providing Effective Communication for Individuals with Mental or Cognitive Disabilities
On March 26, 2012, Social Security hosted a webinar titled: "Providing Effective Communication for Individuals with Mental or Cognitive Disabilities." The webinar is a part of the Social Security Administration's ongoing Section 504 self-evaluation. During this webinar, Social Security reviews how we communicate with individuals with mental or cognitive disabilities. At the end of the webinar, we will ask you to complete a survey to obtain your ideas on the subject.
Please click here to view the webinar.
Public Forums
Public Forums were held on August 17, 2011 and September 20, 2011. Click here to read the transcripts or view the webcasts.
Section 504 of the Rehabilitation Act Frequently Asked Questions (FAQs)
Frequently Asked Questions (FAQs)
Web Page and Document Accessibility Policy
http://www.socialsecurity.gov/accessibility
Special Notice Option
http://www.socialsecurity.gov/notices/
Reasonable Accomodation Procedures - Employment
http://www.socialsecurity.gov/eeo/Reasonable_Accommodation_Procedures/
Notice of Rights
If you believe that SSA, an SSA employee, an SSA contractor, or an agent of SSA discriminated against you, someone you know, or a class of people in connection with an SSA program or activity, and you believe that the discrimination was based on race, color, national origin (including English language ability), religion, sex, sexual orientation, age, disability, or in retaliation for your having participated in a proceeding under this complaint process, you may file a complaint or have a representative file a complaint on your behalf.
Requesting Assistance
General Assistance
By calling 1-800-772-1213, you can use our automated telephone services to get recorded information and conduct some business 24 hours a day. If you cannot handle your business through our automated services, you can speak to a Social Security representative between 7 a.m. and 7 p.m. Monday through Friday. Generally, you'll have a shorter wait time if you call during the week after Tuesday. If you are deaf or hard of hearing, call our toll-free TTY number, 1-800-325-0778, between 7 a.m. and 7 p.m. Monday through Friday. See Automated Services for more details.
Web Accessibility Problems
Please report website accessibility problems to the Social Security webmaster, webmaster@ssa.gov. In your message, include the website address or URL and the specific problems you have encountered.
