U.S. Office of Personnel Management - Recruiting, Retaining and Honoring a World-Class Workforce to Serve the American People

HEDIS ( Healthcare Effectiveness Data and Information Set) is a set of standardized performance measures designed to ensure that consumers have the information they need to reliably compare the performance of healthcare plans. The performance measures in HEDIS are related to many significant public health issues such as cancer, heart disease, smoking, asthma and diabetes. HEDIS also includes a standardized survey of consumers' experiences that evaluates plan performance in areas such as customer service, access to care and claims processing. HEDIS is sponsored, supported and maintained by the National Committee for Quality Assurance.

Results from HMO and FFS plans are shown below; however, not all plans are required to collect data on every measure. FFS plans only collect measures using administrative data sources, therefore, they're only required to collect and report on six measures. Beginning this year, the FEHB average shown in the results is computed separately for HMOs and FFS plans. The 2012 results are based on testing performed in the previous year.

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Choose One Aetna Health Inc. (Georgia) Aetna Health Inc. (New Jersey) - Northern New Jersey Aetna Health Inc. (New Jersey) - Southern New Jersey Aetna Health Inc. (New York) Aetna Health Inc. (Pennsylvania) Aetna Health Inc. (Pennsylvania) - Arizona Aetna Health Inc. (Pennsylvania) - Illinois Aetna Health Inc. (Pennsylvania) - Maryland Aetna Health Inc. (Pennsylvania) - Ohio Aetna Health Inc. (Pennsylvania) - Tennessee Aetna Health Inc. (Pennsylvania) -Delaware Aetna Health Inc. (Texas) Aetna Health of California, Inc. Altius Health Plans American Postal Workers Union Health Plan - FFS AvMed, Inc. dba AvMed Health Plans Blue Care Network of Michigan Blue Cross Blue Shield Association Government-Wide Service Benefit Plan - FFS Blue Cross of California dba Anthem Blue Cross Blue Shield of California BluePreferred Capital Health Plan, Inc. CareFirst BlueChoice Coventry Health Care of Delaware, Inc. Coventry Health Care of Iowa, Inc. Coventry Health Care of Kansas, Inc. Coventry Health Care of Louisiana, Inc. Coventry Health Plan of Florida, Inc. Dean Health Plan, Inc. Excellus BlueCross BlueShield Fallon Community Health Plan Foreign Service Benefit Plan - FFS Geisinger Health Plan GHI GlobalHealth, Inc. Government Employees Health Association, Inc. - FFS Grand Valley Health Plan, Inc Group Health Cooperative Group Health Cooperative of South Central Wisconsin Hawaii Medical Service Association (HMSA) Health Alliance Medical Plans Health Alliance Plan of Michigan Health Net of Arizona, Inc. Health Net of California, Inc. Health Plan of Nevada, Inc. HealthAmerica Pennsylvania, Inc./HealthAssurance Pennsylvania, Inc. HealthPartners, Inc. HealthPlus of Michigan, Inc. HIP Health Plan of New York Humana Benefit Plan of Illinois Humana Employers Health Plan of Georgia, Inc. Humana Health Plan Inc. - Kansas City Humana Health Plan of Texas, Inc. Humana Health Plan of Texas, Inc. Humana Health Plan of Texas, Inc. Humana Health Plan, Inc - Kentucky. Humana Health Plan, Inc. - Chicago Market Humana Health Plans of Puerto Rico, Inc. Humana Insurance Company (Illinois) Humana Insurance Company (Texas) Humana Medical Plan, Inc. - Florida Independent Health Association, Inc. Kaiser Foundation Health Plan Inc. - Southern California Kaiser Foundation Health Plan of Colorado Kaiser Foundation Health Plan of Georgia, Inc. Kaiser Foundation Health Plan of Ohio Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc. Kaiser Foundation Health Plan of the Northwest, Inc. Kaiser Foundation Health Plan, Inc. - Hawaii Kaiser Foundation Health Plan, Inc. - Northern California KPS Lovelace Health System, Inc. d.b.a. Lovelace Health Plan Mail Handlers Benefit Plan - FFS McKinley Life Insurance Company MD - Individual Practice Association, Inc. (M.D. IPA) Medical Mutual of Ohio MercyCare Insurance Co.; MercyCare HMO, Inc. MVP Health Care, Inc. National Association of Letter Carriers Health Benefit Plan - FFS Optima Health Plan Physicians Health Plan of Mid-Michigan Physicians Plus Insurance Corporation Presbyterian Health Plan, Inc. Rural Carrier Benefit Plan - FFS Sanford Health Plan SelectHealth Inc. Special Agents Mutual Benefit Association - FFS TakeCare Insurance Company, Inc. The Health Plan of the Upper Ohio Valley, Inc. The Panama Canal Area Benefit Plan The Panama Canal Area Benefit Plan - FFS Triple-S, Inc. (Puerto Rico) UHC Healthcare Services Company of the River Valley, Inc. UHC Insurance Company (Texas) UHC Insurance Company, Inc. (California) UHC of the Midwest, Inc. Universal Benefits UPMC Health Plan