Social Security

The amount of time it takes to start benefits depends on the individual’s particular situation.

• If benefits have only been suspended, Social Security usually can restart them without much delay.
• If benefits have been terminated,
  it can take a few months before benefits resume.
• If the inmate was not previously entitled to benefits and is alleging disability, a new application and disability determination are required. In this situation, it could take from three to five months to make a decision about the person’s disability.

By following a special procedure before release, we can pay benefits much sooner. We refer to this as the prerelease procedure.

When an institution has a prerelease agreement with Social Security, we can:

• Begin processing an inmate’s application up to several months before the inmate’s scheduled
  release date;
• Make a prospective determination of potential eligibility and payment amount based on the inmate’s expected circumstances after
  release; and
• Start paying benefits shortly after the inmate is released from the institution.

When notified by the institution, Social Security will follow this procedure if the inmate is likely to be eligible for benefits within 30 days of his or her scheduled release date.

Either the local Social Security office or the institution may initiate a discussion about setting up a pre­release agreement.

The prerelease agreement:

• May be an informal verbal agreement; or
• May be a written agreement signed by both parties.

Social Security’s responsibilities

In a typical prerelease agreement, the Social Security office will:

• Provide guidelines about what evidence is needed;
• Provide a contact person to assist the institution and the inmate in applying the prerelease procedures;
• Process claims and reinstatements timely; and
• Notify the institution promptly when Social Security has made a decision about the inmate’s eligibility for benefits.

Institution’s responsibilities

The institution would agree to:

• Notify Social Security of individuals scheduled for release in the near future who may be eligible for benefits;
• Provide available current medical evidence for the inmate including a statement about the inmate’s ability to handle funds;
• Provide Social Security with the anticipated release date; and
• Notify Social Security as soon as the individual is released.

A prerelease agreement:

• Allows both parties to streamline the process for starting/restarting benefits promptly after an inmate is released;
• Facilitates the inmate’s return to the community by providing him/her with an adequate source of income; and
• Could serve to deter recidivism.

Our website is a valuable resource for information about all of Social Security’s programs. There are a number of things you can do online.

In addition to using our website, you can call us toll-free at 1-800-772-1213. We treat all calls confidentially. We can answer specific questions from 7 a.m. to 7 p.m., Monday through Friday. Generally, you’ll have a shorter wait time if you call during the week after Tuesday. We can provide information by automated phone service 24 hours a day. (You can use our automated response system to tell us a new address or request a replacement Medicare card.) If you are deaf or hard of hearing, you may call our TTY number, 1-800-325-0778.

We also want to make sure you receive accurate and courteous service. That is why we have a second Social Security representative monitor some telephone calls.