Debt Relief Services

If you’ve maxed out your credit cards and don’t know how you’re going to pay off your debts, you may think that a company that promises to erase the debt for pennies on the dollar is the answer to your prayers. Not true! Debt negotiation can be risky, and it can have serious, long-term consequences for your credit report and your ability to get credit in the future.

To Do

If you get a sales pitch from a debt relief firm, pay attention to the details. Stay away from any company that:

  • promises that unsecured debts can be paid off for pennies on the dollar. The truth is that there is no guarantee that any creditor will accept partial payment of a legitimate debt. Your best bet always is to contact your creditor directly and as soon as you are having problems making payments.
  • requires substantial monthly service fees and demands payment of a percentage of what they’ve supposedly saved you. The truth is that most debt relief companies charge hefty fees for their services, including a fee to establish the account with the debt negotiator, a monthly service fee, and a final fee – a percentage of the money you’ve supposedly saved.
  • tells you to stop making payments to or communicating with your creditors. The truth is that if you stop making payments on a credit card, expect late fees and interest to be added to the amount you owe each month. If you exceed your credit limit, expect additional fees and charges to be added. Your credit score also will be hurt by not making payments.
  • claims that creditors never sue people for not paying their unsecured debts. The truth is that creditors may have the right to sue you to recover the money you owe. And sometimes, when creditors win a lawsuit, they have the right to garnish your wages or put a lien on your home.
  • claims that they can remove accurate negative information from your credit report. The truth is that no company or person can remove negative information from your credit report that is accurate and timely. It’s illegal.

The FTC at Work

The FTC has prosecuted more than a dozen companies that claimed to offer debt relief but lied about the cost or nature of their services. One of its biggest cases involved AmeriDebt, Inc., a company that claimed to be a non-profit credit counseling organization. The FTC alleged that the company funneled its profits to other people and affiliated for-profit entities, and deceived its customers about charging an up-front fee. The agency said that AmeriDebt kept its clients’ initial payment as a fee rather than making good on its promise to disburse the money to creditors. On the eve of the trial, AmeriDebt’s founder agreed to settle the case for $35 million.

File a Complaint

Audio PSAs

Consequences (:15)

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Illegal Fees (:15)

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Payment Plan (:15)

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Government Program Scam (:15)

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No Guarantees (:15)

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Pennies on the Dollar (:30)

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