Accident Management Center (AMC)

The mission of an AMC is to provide experienced technicians to GSA Fleet customers with a one-stop service for crash reporting, collision repairs, and third party claims. The AMC is there to provide repair service through approved commercial vendors, and is responsible for all body and glass damage repair for GSA Fleet vehicles. (Note: The Maintenance Control Center is responsible for all mechanical and tire repair.)

The goal of the AMC is to facilitate the repair of damaged vehicles quickly and at the lowest cost to the government. Customers should contact their AMC immediately to report vehicle damage. If you require after hour support please contact Wright Express (WEX). (Note: Roadside Assistance may also be available.)

U.S. AMC LOCATIONS

EUROPE AMC LOCATIONS

Note: Use (+) and 001 (country code) if you are dialing from the states

Drivers are responsible for reporting mishaps to an AMC. However, if unable to make the report, a supervisor then becomes responsible. When calling the AMC to report a crash or incident, please have the following information ready:

•  Any injuries or fatalities;
•  Brief description of crash, road and weather conditions;
•  Date, time, and location of crash;
•  Police response if applicable;
•  Tag number;
•  Towing requirement and is the vehicle in storage;and,
•  Were seatbelts used and, if equipped, did the airbags deploy.

Submit the SF91, Motor Vehicle Accident Report immediately; not to exceed five business days after the time of the accident. Accidents involving a fatality should be reported to the AMC within 24 hours. (Note: The police report is an important factor in proving fault. It is the agency's responsibility to provide the police report to the AMC.)

As a suggestion, agencies may want to issue disposable cameras to their drivers to document the crash scene.

If you need additional assistance and are located in the U.S. please email Raymond Wood or Martin Kahn for Europe.

The shortcut for this page is www.gsa.gov/accident.