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U.S. Office of Personnel Management - Recruiting, Retaining and Honoring a World-Class Workforce to Serve the American People

This page can be found on the web at the following url:
http://www.opm.gov/blogs/openopm/index.aspx?page=3

Welcome!

At the Office of Personnel Management (OPM) we are using this tool to reach out to our stakeholders in a new way. We want to hear from you about how we can better serve you, whether you’re a member of the general public, an advocate for good government, or an employee of OPM or another agency. Please comment here on our Open Government Plan and help us with new, concrete ideas on how to make OPM better. Please visit us here and at http://www.opm.gov/open often.

It has been one year since the White House released the Open Government Directive, part of a greater initiative to make the Federal Government more transparent, participatory, and collaborative.

Through OPM’s Open Government Plan, we have made the commitment to working with stakeholders to meet their needs and making more information available to and usable by the public. We are engaging OPM employees, along with external stakeholders, in a more collaborative and transparent way to solve complex, agency-wide problems through clearly defining the problem, generating creative ideas, and finally recommending new solutions to the Executive Board.

Here are some of the highlights of what we have accomplished thus far:

  • We formed a governance structure with representation from throughout OPM and from external stakeholders. Participants from field offices and the union have played vital roles as members of our six Open Government teams. This structure has allowed us to use an inductive approach and incorporate ideas from other agencies, academia, and non-profit institutions by working together across internal and external boundaries. In this way, we collaborate to make meaningful change at OPM.
  • OPM was ranked among the top five agencies in OpenTheGovernment.org's first assessment of Open Government plans throughout the Executive Branch.
  • The Agency received a Leading Practices Award from the White House for our Flagship initiative to bring knowledge management and collaborative technologies to OPM.
  • We stood up OPM’s searchable Frequently Asked Questions (FAQs) engine and are about to complete Phase II of this project. Through the FAQs, members of the public can find answers to their questions about Federal HR policies and procedures.

But we’re not done yet – in fact, we’re just getting started. We are moving forward with implementing OPM’s Open Government Plan and focusing on ways in which openness – and transparency in particular – can help us better do our jobs and fulfill our mission to recruit, retain, and honor a world-class workforce to serve the American people. To that end, in February, OPM will host an interagency Open Government summit during which will we not only showcase our successful and unique approach to Open Government, but also engage in yet more collaboration on challenges we face.

I’d like to thank everyone who has contributed to the success of our Open Government initiative – those who have dedicated themselves throughout the year to leading and participating in OPM’s efforts, those who have responded to requests for information from the public and from the Open Government Forum, and others who have stepped in as their engagement was needed and demonstrated great flexibility in support of the teams. Openness must become part of the way each of us operates every day, recognizing that, as a result, our jobs will be made easier and our service to our customers better. As we move forward with implementation, I look forward to meeting with the Open Government Team in January to discuss next steps.

I congratulate everyone who has made our Open Government initiative successful, and encourage all of OPM to join our important journey towards more effective and transparent government.

John Berry
Director


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Four investigators with OPM’s Federal Investigative Services (FIS) recently were named Agent of the Year for 2009. During a recognition ceremony, OPM Deputy Director Christine Griffin noted the award recipients “work beyond the standard 9 to 5 business day to complete America’s business” and do so “with the utmost professionalism and quality.”

In fact, the Agents of the Year and their colleagues across the country have been a driving force behind recent successes in improving and expediting the investigative process. For example, in Fiscal Year 2010 FIS investigators completed 623,454 Initial Security Clearance Investigations, 90 percent of which were completed in an average 39 days.

OPM-FIS conducts 90 percent of all background investigations on federal job applicants, which in fiscal 2010 totaled 2.2 million investigations.


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Today, U.S. Chief Technology Officer Aneesh Chopra and Administrator of the Office of Information and Regulatory Affairs Cass R. Sunstein announced 11 awards for 8 agencies’ Open Government efforts. OPM received a Leading Practices Award for our Flagship Initiative.

Many thanks to everyone inside and outside of OPM who has contributed to the success of our Open Government Plan! We'll continue to keep you informed as we move forward with implementation.


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It’s hard to believe that July has already come and gone!

In July, we began holding weekly meetings with each of the 5 component teams described in our plan and charter. In those meetings, employees from throughout OPM meet with external participants to discuss openness at OPM. The teams are currently working on understanding OPM’s culture so they can provide some ideas based on best practices regarding how to make it a more open culture. In total, we have 54 participants on the 6 teams, including the Core Team.

Meanwhile, we have continued our efforts with our searchable Frequently Asked Questions (FAQs). We completed Phase I by launching the new engine on June 30 and are finalizing the requirements for Phase II.

We read all the comments you send us. Thank you for your words of encouragement. Please continue to share your ideas with us in this space, and please refrain from recommending or linking to commercial products here: we cannot endorse commercial products, and this space is designed to foster conversation about OPM.

As always, we look forward to hearing from you.


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This month, OPM released the results of the 2010 Federal Employee Viewpoint Survey (Fedview), formerly called the Federal Human Capital Survey. We used the Fedview survey to gather data on employees’ perceptions in areas such as job satisfaction and engagement.

Here are some of the questions about transparency, collaboration, and participation we asked in the 2010 survey:

Over a quarter-million government employees responded to the survey. Read our Published Reports for narrative accounts of the results or check out the weighted and unweighted results to see the data.

Now that we’ve collected the data, we need to act on the results. OPM is starting a new initiative through which we will provide customized support to agencies wishing to use the results of the survey to spur changes within their organizations.

The Fedview survey is one way employees can help improve their agencies. Others include President Obama's SAVE Award, through which the Administration is collecting ideas from Federal employees on how to achieve efficiencies and savings within their agencies. We'd love to hear from you about other ways Federal employees might help bring about improvements at their agencies, especially at OPM.

Please share your thoughts on the Fedview survey with us!


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June has been a busy month for OPM's Open Government Core Team:

  • We have formed the Component Teams mentioned in our Open Government Plan and Charter, both of which can be found from the OpenOPM homepage.
  • Speaking of our plan and charter, we released version 1.2 of the plan and finalized the charter.
  • We are scheduling our first Component Team meetings for early to mid-July. In preparation for those meetings, we held a day-long training session for the coaches and presenters for those teams. Several other OPM employees participated in the session — having seen the gains the Open Government Core Team has made in learning, they are interested in exploring possible uses for Action Learning in their organizations.
  • We completed a brief analysis of the comments we've received on this blog. We concluded that many of you are interested in hiring reform and related policies. You're seeking ways to improve communication with OPM and are sometimes frustrated with the process of seeking Federal employment. As time passes and the initial excitement of setting up the Component Teams begins to subside, this analysis will remind us of why it is so important for us to work to improve communication with the public and service to our stakeholders.
  • One major way in which we are seeking to improve customer service in the immediate future is our Searchable Frequently Asked Questions (FAQs) engine. We are completing the testing of Stage I of the FAQs engine and will launch this Wednesday. Please use it and share your ideas about it with us in this space. We are already planning Stage II, with more features greater interactivity.

As always, we look forward to hearing your ideas about how we can improve openness at OPM!


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Posted 2:52 PM by

This week we released our Open Government Forum Charter, and based on feedback we received from OpenTheGovernment, we are revising our Open Government Plan. We’ll make Version 1.2 of the plan available in PDF and HTML when we launch our revamped Web site this summer.

Now is a perfect time to share with us ways you’d like to improve the plan and site!

Thank you in advance.


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Thank you for your comments on OPM's Open Government Plan. We hope you’ll continue to offer your ideas about and critiques of the plan and its implementation as we go forward with revising it and translating it into action.

Last week, we submitted a self-evaluation to the Office of Management and Budget (OMB). We reformatted the document for the Web and hope you’ll give it a look. We encourage you to use the comment section of this post to tell us what you think.

We expect to receive evaluations from OMB and at least one public interest group. In the meantime, we’re focusing on writing our charter and forming the many groups described in the Governance and Sustainability section of the plan.

We’re also redesigning our OpenOPM portal to provide a better user experience. If you have any ideas on how to improve the site, please share those as well.

Thanks again for your interest. We look forward to hearing your ideas about our plan and how to make OPM a more open agency!

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We are very excited about the opportunity to dialog with you our stakeholders – employees, unions, the public, academia, other agencies, and non-profit organizations – to create a more transparent, participatory, and collaborative Government.

Through our OpenOPM portal (http://www.opm.gov/open/), we fully expect to receive some innovative ideas from our stakeholders that will improve our business processes to better serve the American public.

While this particular plan focuses on the Flagship Initiative, to bring collaboration and knowledge management tools to OPM, many aspects of Human Resource functionality are subjects that need innovation and improvement.

We welcome your ideas and will forward them to the appropriate office within the agency for proper consideration and inclusion in our internal policies and procedures going forward.

Thanks for visiting us.


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Learn More

If you would like to learn more about the OpenOPM initiative, visit www.opm.gov/open.

 
 

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