Pharmacy Technicians : Occupational Outlook Handbook : U.S. Bureau of Labor Statistics

Summary

Pharmacy technicians field customers’ phone calls and perform other administrative duties in pharmacies.

Quick Facts: Pharmacy Technicians
2010 Median Pay	$28,400 per year $13.65 per hour
Entry-Level Education	High school diploma or equivalent
Work Experience in a Related Occupation	None
On-the-job Training	Moderate-term on-the-job training
Number of Jobs, 2010	334,400
Job Outlook, 2010-20	32% (Much faster than average)
Employment Change, 2010-20	108,300

What Pharmacy Technicians Do

Pharmacy technicians help licensed pharmacists dispense prescription medication.

Work Environment

Pharmacy technicians work in pharmacies, including those found in grocery and drug stores, and in hospitals. Most work full time, but many work part time.

How to Become a Pharmacy Technician

Becoming a pharmacy technician usually requires earning a high school diploma. Some states also require completing a formal training program and passing an exam.

Pay

The median annual wage of pharmacy technicians was $28,400 in May 2010.

Job Outlook

Employment of pharmacy technicians is expected to increase by 32 percent from 2010 to 2020, much faster than the average for all occupations.

Similar Occupations

Compare the job duties, education, job growth, and pay of pharmacy technicians with similar occupations.

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Contacts for More Information

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What Pharmacy Technicians Do About this section

Pharmacy technicians fill prescriptions and check inventory.

Pharmacy technicians help licensed pharmacists dispense prescription medication. They work in retail pharmacies and hospitals.

Duties

Pharmacy technicians typically do the following:

Take from customers or health professionals the information needed to fill a prescription
Count tablets and measure amounts of other medication for prescriptions
Compound or mix medications, such as preparing ointments
Package and label prescriptions
Accept payment for prescriptions and process insurance claims
Do routine pharmacy tasks, such as answering phone calls from customers

Pharmacy technicians work under the supervision of pharmacists, who must review all prescriptions before they are given to patients. If a customer's question is about the medication or health matters, the pharmacy technician arranges for the customer to speak with the pharmacist.

Pharmacy technicians working in hospitals and other medical facilities prepare a greater variety of medications, such as intravenous medications. They may make rounds in the hospital, giving medications to patients.

Work Environment About this section

Pharmacy technicians work primarily in pharmacies, including those found in grocery and drug stores, and in hospitals.

Pharmacy technicians held about 334,400 jobs in 2010. They worked primarily in pharmacies, including those found in grocery and drug stores, and in hospitals. Pharmacy technicians spend most of the workday on their feet.

As shown in the following tabulation, more than half of pharmacy technicians were employed in pharmacies and drug stores in 2010.

Pharmacies and drug stores	54%
Hospitals; state, local, and private	18
Grocery stores	7
Other general merchandise stores	7
Department stores	5

Work Schedules

Pharmacies may be open at all hours. Therefore, pharmacy technicians may have to work nights or weekends. Although most pharmacy technicians work full time, many work part time.

How to Become a Pharmacy Technician About this section

Pharmacy technicians spend much of their time interacting with customers.

Becoming a pharmacy technician usually requires earning a high school diploma or the equivalent. Other requirements vary by state, with some states requiring passing an exam or completing a formal training program.

Education and Training

Many pharmacy technicians learn how to perform their duties through on-the-job training. Others attend postsecondary education programs in pharmacy technology at vocational schools or community colleges, which award certificates. These programs typically last 1 year or less and cover a variety of subjects, such as arithmetic used in pharmacies, recordkeeping, ways of dispensing medications, and pharmacy law and ethics. Technicians also learn the names, actions, uses, and doses of medications. Many training programs include internships, in which students get hands-on experience in a pharmacy.

Licenses and Certification

Most states regulate pharmacy technicians in some way. Consult your state’s Board of Pharmacy for its particular regulations. Requirements for pharmacy technicians typically include some or all of the following:

High school diploma or GED
Criminal background check
Formal training program
Exam
Fees
Continuing education

Some states and employers require pharmacy technicians to have certification. Even where it is not required, certification may make it easier to get a job. Many employers will pay for their pharmacy technicians to take the certification exam.

Two organizations offer certification: The Pharmacy Technician Certification Board (PTCB) and the National Healthcareer Association (NHA).

Important Qualities

Customer service skills. Pharmacy technicians spend much of their time interacting with customers, so being helpful and polite are required of pharmacy technicians in a retail setting.

Detail oriented. Serious health problems can result from mistakes in filling prescriptions. Although the pharmacist is responsible for ensuring the safety of all medications dispensed, pharmacy technicians should be detail oriented so complications are avoided.

Organizational skills. Working as a pharmacy technician involves balancing a variety of responsibilities. Pharmacy technicians need good organizational skills to complete the work delegated by pharmacists while satisfying customers or patients.

Pay About this section

Pharmacy Technicians

Median annual wages, May 2010

Health Technologists and Technicians: $39,340
Total, All Occupations: $33,840
Pharmacy Technicians: $28,400

The median annual wage of pharmacy technicians was $28,400 in May 2010. The median wage is the wage at which half the workers in an occupation earned more than that amount and half earned less. The lowest 10 percent earned less than $19,840, and the top 10 percent earned more than $40,710.

As shown in the tabulation below, median annual wages for pharmacy technicians in hospitals were $32,400 in May 2010, highest among those industries employing much of the occupation:

Hospitals; state, local, and private	$32,400
Grocery stores	28,720
Pharmacies and drug stores	27,160
Department stores	25,780
Other general merchandise stores	25,330

Pharmacies may be open at all hours. Therefore, pharmacy technicians may have to work nights or weekends. Although most pharmacy technicians work full time, many work part time.

Job Outlook About this section

Pharmacy Technicians

Percent change in employment, projected 2010-20

Pharmacy Technicians: 32%
Health Technologists and Technicians: 26%
Total, All Occupations: 14%

Employment of pharmacy technicians is expected to grow by 32 percent from 2010 to 2020, much faster than the average for all occupations. As a result of advances in pharmaceutical research, more prescription medications are being used to fight diseases. Also, the number of older people is growing, and older people use more prescription drugs than younger people.

Job Prospects

Job prospects should be excellent for pharmacy technicians, particularly those with formal training and those with experience in retail settings.

Employment projections data for pharmacy technicians, 2010-20
Occupational Title	SOC Code	Employment, 2010	Projected Employment, 2020	Change, 2010-20		Employment by Industry
Occupational Title	SOC Code	Employment, 2010	Projected Employment, 2020	Percent	Numeric	Employment by Industry
SOURCE: U.S. Bureau of Labor Statistics, Employment Projections program
Pharmacy Technicians	29-2052	334,400	442,600	32	108,300	[XLS]

Similar Occupations About this section

This table shows a list of occupations with job duties that are similar to those of pharmacy technicians.

Occupation	Job Duties	ENTRY-LEVEL EDUCATION	2010 MEDIAN PAY
Dental Assistants	Dental assistants have many tasks, ranging from patient care to record keeping, in a dental office. Their duties vary by state and by the dentists’ offices where they work.	Postsecondary non-degree award	$33,470
Medical Assistants	Medical assistants complete administrative and clinical tasks in the offices of physicians, podiatrists, chiropractors, and other health practitioners. Their duties vary with the location, specialty, and size of the practice.	High school diploma or equivalent	$28,860
Medical Records and Health Information Technicians	Medical records and health information technicians organize and manage health information data by ensuring its quality, accuracy, accessibility, and security in both paper and electronic systems. They use various classification systems to code and categorize patient information for reimbursement purposes, for databases and registries, and to maintain patients’ medical and treatment histories.	Postsecondary non-degree award	$32,350
Medical Transcriptionists	Medical transcriptionists listen to voice recordings that physicians and other health professionals make and convert them into written reports. They interpret medical terminology and abbreviations in preparing patients’ medical histories, discharge summaries, and other documents.	Postsecondary non-degree award	$32,900
Pharmacists	Pharmacists dispense prescription medications to patients and offer advice on their safe use.	Doctoral or professional degree	$111,570