Citizens Report 2009

The U.S. General Services Administration celebrated its 60th anniversary in 2009, yet is quite possibly the largest federal agency you have never heard of. If you’ve heard of GSA at all, it’s probably in our unofficial capacity as the nation’s landlord. GSA is the largest public real estate organization in the nation. Indeed, the agency provides 354 million square feet of office space to more than a million federal employees in 2,100 towns. If GSA were a publicly traded company, its revenues would place it at 135 on the Fortune 500, ahead of Xerox and Nike, among others.

More information on the organization of GSA can be found in the Agency Financial Report.

GSA is behind most of the government’s purchases, including everything from phone contracts to computers, cars, trucks and buses. Nearly all federal activities are conducted using furniture, computer equipment and office supplies procured through GSA. The agency also manages the official Web portals of the federal government, USA.gov and GobiernoUSA.gov, its Spanish-language counterpart. These serve as the people’s “electronic front door” to vital government information and services.

Architectural drawing for Edith Green/Wendell
Wyatt Federal Building Modernization project

Additionally, for the fourth consecutive time, GSA is among the Top 10 best places to work in the federal government. The agency ranked No. 1 in the family friendly culture and benefits category and finished in the Top 5 in the following categories: pay and benefits; teamwork; work/life balance; training and development; effective leadership; and effective leadership — empowerment.

GSA transitioned a new presidential administration, and was given a major role in greening federal buildings and the federal fleet, using funds from the American Recovery and Reinvestment Act of 2009.

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