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Communications Assistance for Law Enforcement Act (CALEA)

Note: The following information is provided for general reference purposes only and should not be relied upon for a full and complete understanding of the CALEA statute. Carriers and others seeking to know how they are affected by CALEA should consult the statute and relevant FCC rules, Orders, and other publications, as well as rules and other documents published by the United States Department of Justice and the Federal Bureau of Investigation (FBI).

Public Safety & Homeland Security Bureau (PSHSB) CALEA Team:

David Ward, Senior Attorney, PSHSB Policy Division (202.418.2336)
Darryl Cooper, Senior Attorney, PSHSB Policy Division (202.418.7131)
Eric Ehrenreich, Attorney Advisor, PSHSB Policy Division (202.418.1726)
Thomas J. Beers, Deputy Division Chief, PSHSB Policy Division (202.418.0952)

• INTRODUCTION
• INFORMATION FILING REQUIREMENTS AND RELATED DEADLINES
• Monitoring Reports (Due February 12, 2007)
• Updates of Pending Section 107(c) Petitions (Due February 12, 2007)
• System Security and Integrity Plans (Due March 12, 2007)
• CALEA COMPLIANCE – SOME BASIC INFORMATION
• Compliance For Circuit Equipment, Facilities Or Services
• Compliance For Packet Equipment, And Equipment For Facilities-Based Broadband Internet Access Providers And Providers Of Interconnected VoIP
• PETITIONS FOR RELIEF
• Section 107(c) Petitions For Extension of Compliance Dates
• Section 109(b)(1) Petitions For Cost-Shifting Relief
• Filing Procedures For Section 107(c) And Section 109(b)(1) Petitions

INTRODUCTION

In response to concerns that emerging technologies such as digital and wireless communications were making it increasingly difficult for law enforcement agencies to execute authorized surveillance, Congress enacted CALEA on October 25, 1994. CALEA was intended to preserve the ability of law enforcement agencies to conduct electronic surveillance by requiring that telecommunications carriers and manufacturers of telecommunications equipment modify and design their equipment, facilities, and services to ensure that they have the necessary surveillance capabilities. Common carriers, facilities-based broadband Internet access providers, and providers of interconnected Voice over Internet Protocol (VoIP) service – all three types of entities are defined to be “telecommunications carriers” for purposes of CALEA section 102, 47 U.S.C. § 1001 – must comply with the CALEA obligations set forth in CALEA section 103, 47 U.S.C. § 1002. See CALEA First Report and Order (rel. Sept. 23, 2005). .

INFORMATION FILING REQUIREMENTS

Monitoring Reports:

FCC Form 445 is used to monitor the progress of facilities-based broadband Internet access providers and providers of interconnected Voice over Internet Protocol (VoIP) services in complying with CALEA section 103 capability requirements, and the implementing Commission rules. These entities must file Form 445 no later than February 12, 2007.

Updates of Pending Section 107(C) Petitions:

No later than February 12, 2007, every telecommunications carrier with a pending section 107(c)(1) petition currently on file must file a letter that attests that its petition exclusively concerns equipment, facilities, or services installed or deployed prior to October 25, 1998 (“attesting letter”) and that its petition complies with the filing requirements adopted in the May 12, 2006 order. Thereafter, the Commission will dismiss all pending section 107(c)(1) petitions that include any equipment, facilities, or services deployed on or after October 25, 1998, that do not comply with the CALEA Second Report and Order Appendix F filing instructions, as well as all pending section 107(c)(1) petitions for which attesting letters are not received. See CALEA Second Report and Order and Appendix F (rel. May 12, 2006).

See OMB Approves New Information Collection Procedures Associated With CALEA Section 107(C) Extension Petitions And CALEA Section 109(b) Cost-Recovery Petitions, DA 06-2511, Public Notice (rel. Dec., 14, 2006).

System Security Integrity Plans:

All telecommunications carriers, as defined by CALEA section 102(8), must maintain up-to-date System Security and Integrity (SSI) plans with the Commission, as those plans are described in 47 C.F.R. § 1.20005. Facilities-based broadband Internet access providers and providers of interconnected Voice over Internet Protocol (VoIP) service must file their initial System Security and Integrity (SSI) plans with the Commission by March 12, 2007. See OMB Approves CALEA-Mandated System Security Filing Requirement For Providers Of Facilities-Based Broadband Internet Access and Interconnected VoIP Service, DA 06-2512, Public Notice (rel. Dec. 14, 2004).

CALEA COMPLIANCE – SOME BASIC INFORMATION

Pursuant to CALEA, industry is basically responsible for setting CALEA standards and solutions. Unless a party files a special petition pursuant to CALEA § 107(b), the Commission does not get formally involved with the compliance standards development process. CALEA also does not provide for Commission review of manufacturer-developed solutions. Entities subject to CALEA are responsible for reviewing the Commission’s regulations and analyzing how this regulation applies per their specific network architecture.

A telecommunications carrier may comply with CALEA in different ways. First, the carrier may develop its own compliance solution for its unique network. Second, the carrier may purchase a compliance solution from vendors, including the manufacturers of the equipment it is using to provide service. Third, the carrier may purchase a compliance solution from a trusted third party (TPP).

Regarding the use of trusted third parties, the Commission provided the following guidance on the use of TTPs in the CALEA Second Report and Order, at paragraph 26:
“The record indicates that TTPs are available to provide a variety of services for CALEA compliance to carriers, including processing requests for intercepts, conducting electronic surveillance, and delivering relevant information to LEAs. Given the effectively unanimous view of commenters that the use of TTPs should be permitted but not required, we conclude that TTPs may provide a reasonable means for carriers to comply with CALEA, especially broadband access and VoIP providers and smaller carriers. We emphasize, however, that if a carrier chooses to use a TTP, that carrier remains responsible for ensuring the timely delivery of CII and call content information to a LEA and for protecting subscriber privacy, as required by CALEA. Thus, a carrier must be satisfied that the TTP's processes allow the carrier to meet its obligations without compromising the integrity of the intercept. Carriers will not be relieved of their CALEA obligations by asserting that a TTP's processes prevented them from complying with CALEA. We note DOJ’s concern about carriers attempting to use TTPs to shift costs to LEAs, but we make no decision here that would allow carriers who choose to use a TTP to shift the financial responsibility for CALEA compliance to the Attorney General under Section 109…. We will evaluate whether the availability of a TTP makes call-identifying information “reasonably” available to a carrier within the context of section 103 in acting on a section 109 petition that a carrier may file. As noted by several commenters, telecommunications carriers and manufacturers have legally-mandated privacy obligations, and we take no action herein to modify those obligations based on potential broadband access and VoIP provider use of TTPs. Finally, in accord with the consensus of comments, we will defer to standards organizations and industry associations and allow them to determine the degree to which the ability of a TTP external system to extract and isolate CII makes that information reasonably available for purposes of defining CALEA standards and safe harbors. See CALEA Second Report and Order at para. 26 (emphasis added).

To contact TPPs, carriers may conduct an Internet search using such key words as “CALEA compliance” and “CALEA compliance help,” or any combination that will yield a display of TPPs.

Reference web sites:

The following organizations provide information on their web sites that telecommunications carriers may find useful to research what various industry organizations are doing to develop CALEA section 103 compliance standards and solutions. Please note that this list is not exhaustive, and that the Commission does not approve or endorse the information contained in these web sites. In addition, by referencing these organizations, the Commission in no way endorses these organizations, their advice, or their opinions. These web sites are presented purely for informational purposes only. Accordingly, we encourage everyone to consult legal counsel when making CALEA compliance determinations and selecting CALEA compliance solutions.

Telecommunications Industry Association
United States Telecom Association
Organization for the Promotion and Advancement of Small Telecommunications Companies
National Telecommunications Cooperative Association
Electronic Frontier Foundation
AskCALEA
American Library Association
Educause

Compliance for Circuit-Mode Equipment, Facilities or Services

If your switching equipment was placed in service prior to January 1, 1995, you are already deemed compliant temporarily with CALEA's capability requirements, pursuant to CALEA section 109(d), subject to the process described in that section. Carriers with equipment deployed prior to January 1, 1995 should note that when “equipment, facility or service is replaced or significantly upgraded or otherwise undergoes major modification,” they must become fully compliant with CALEA's capability requirements. See CALEA § 109(d); 47 USC §1008(d).

For those carriers who installed switching equipment on January 1, 1995 or later, to assist carriers with designing a schedule for becoming CALEA-compliant, the FBI has developed a carrier Flexible Deployment Assistance program for circuit mode compliance. Note that this program has been discontinued for packet mode extension requests. The FCC encourages all carriers to consult with the FBI about program details. Detailed instructions and contact information for this program, as well as summary information about current CALEA compliance requirements, may be obtained online from the FBI/CIS. See AskCALEA. Potential petitioners – and all carriers – should be aware that in May 2004, the FBI released the Fourth Edition of the CALEA Flexible Deployment Assistance Guide. This guide provides the most current information about FBI policies regarding carrier CALEA implementation responsibilities, including FBI policy regarding support for compliance extension petitions. The Fourth Edition Schedule template is available in Microsoft Excel format.

Telecommunications carriers that need more information on these FBI programs may contact the FBI’s CALEA Implementation Unit directly:
FBI Quantico Engineering Research Facility (ERF)
CALEA Implementation Unit
Building 27958A
Quantico, VA 22135
Telephone:
Direct: (703) 632-4697
Toll Free: (800) 551-0336

CALEA Compliance for Packet Equipment, And Equipment for Facilities-Based Broadband Internet Access Providers and Providers of Interconnected VoIP

All facilities-based broadband Internet access providers and providers of interconnected VoIP service have until May 14, 2007 to come into compliance with CALEA. In the May 12, 2006 Commission order, the Commission found that section 107(c)(1) may not be used by entities seeking extensions for equipment, facilities, and services deployed on or after October 25, 1998 (the effective date of the CALEA section 103 and 105 requirements).

PETITIONS FOR RELIEF

Section 107(c)(1) Petitions for Temporary Relief

CALEA section 107(c)(1) permits a petitioner to apply for an extension of time, up to two years from the date that the petition is filed, to come into compliance with a particular CALEA section 103 capability requirements. Under section 107(c)(1), a petitioner may seek an extension of time only for equipment, facilities, or services (“services”) installed or deployed prior to October 25, 1998. The Commission issued new section 107(c) filing instructions in Appendix F to the CALEA Second Report and Order. As stated in those instructions, section 107(c) extensions of time will only be available for "any equipment, facility, or service" installed or deployed before October 25, 1998.

Section 109(b)(1) Petitions for Cost-Shifting Relief

CALEA section 109(b) permits a “telecommunications carrier,” as that term is defined by CALEA, to file a petition with the FCC and an application with the Department of Justice (DOJ) to request that DOJ pay the costs of the carrier’s CALEA compliance (cost-shifting relief) with respect to any equipment, facility or service installed or deployed after January 1, 1995. First, the carrier must file a section 109(b)(1) petition with the FCC and prove that, based on one or more of the criteria set forth in section 109(b)(1)(A)-(K), implementation of at least one particular solution that would comply with a particular CALEA section 103 capability requirement is not “reasonably achievable.” Second, if the Commission grants a section 109(b)(1) petition, the carrier must then apply to DOJ, pursuant to section 109(b)(2), to pay the reasonable costs of compliance for one of the solutions proposed in the section 109(b)(1) petition. DOJ may then either pay the reasonable costs of compliance or deny the application.

If DOJ denies the section 109(b)(2) application, then the carrier is deemed to be CALEA compliant for the facilities, networks, and services (facilities) described in the section 109(b)(1) petition until those facilities are replaced, significantly upgraded or otherwise undergo a major modification. When those facilities are replaced, significantly upgraded or otherwise undergo a major modification, the carrier is obligated under the law to become CALEA compliant. The FCC may also specify in its CALEA section 109(b)(1) order granting a carrier’s petition the specific date when the replacement, upgrade or modification will occur and when CALEA compliance is required. Thus, a carrier’s obligation to comply with all CALEA requirements is only deferred when (1) the FCC grants a section 109(b)(1) petition, and (2) DOJ declines to pay the additional reasonable costs to comply with one or more of the CALEA requirements. No qualifying carrier is exempt from CALEA.

Section 109(b)(1) petitions must be adequately supported, and the FCC decides whether to grant the petition strictly in reference to criteria set out in section 109(b)(1). Accordingly, carriers are encouraged to consult with competent legal and technical counsel before filing such a petition. Please note that a filing fee of $5,000.00 is required to accompany all CALEA section 109(b)(1) petitions filed with the FCC. See Appendix E entitled “Section 109(b)(1) Petitions for Cost-Shifting Relief: Filing Instructions,” and paragraphs 38-57 of the CALEA Second Report and Order for detailed filing instructions and further explanation of the scope of relief, and its limitations, available under section 109(b).

Filing Procedures for Section 107(c)(1) And Section 109(b)(1) Petitions

All CALEA section 107(c)(1) and 109(b)(1) petitions, as well as section 107(c)(1) attesting letters (See Above) must reference ET Docket No. 04-295.

• Parties must file an original and four copies of each filing. Filings can be sent by hand or messenger delivery, by commercial overnight courier, or by first-class or overnight U.S. Postal Service mail (although we continue to experience delays in receiving U.S. Postal Service mail). All filings must be addressed to the Commission’s Secretary, Office of the Secretary, Federal Communications Commission.
• All filings, orders and any other information provided in a section 109(b)(1) proceeding shall be treated as presumptively confidential pursuant to section 0.457(g) of the Commission’s rules, 47 C.F.R. § 0.457(g) and must be filed under seal by the petitioner. Petitioners must mark the top of each page of their petitions: “Confidential – Not for Public Inspection.” Persons seeking access to any information from a section 109(b)(1) proceeding must request such access pursuant to section 0.461 of the Commission’s rules. 47 C.F.R. § 0.461.
• The filing fee for a section 109(b)(1) petition is $5,605.00. See 47 C.F.R. § 1.1102 (21).
• The Commission’s contractor will receive hand-delivered or messenger-delivered paper filings for the Commission’s Secretary at 236 Massachusetts Avenue, NE., Suite 110, Washington, DC 20002. The filing hours at this location are 8:00 a.m. to 7:00 p.m. All hand deliveries must be held together with rubber bands or fasteners. Any envelopes must be disposed of before entering the building.
• Commercial overnight mail (other than U.S. Postal Service Express Mail and Priority Mail) must be sent to 9300 East Hampton Drive, Capitol Heights, MD 20743.
• U.S. Postal Service first-class, Express, and Priority mail should be addressed to 445 12th Street, SW, Washington D.C. 20554.
• Parties also should send a copy of their filings to: David Ward, Senior Legal Advisor, Policy Division, Public Safety and Homeland Security Bureau, 445 12th Street, SW, Washington, DC 20554.
Non-confidential documents in ET Docket No. 04-295 may be obtained from Best Copy and Printing, Inc., in person at 445 12th St., S.W., Room CY-B402, Washington, DC 20554, via telephone at (202) 488-5300, via facsimile at (202) 488-5563, or via e-mail at FCC@BCPIWEB.COM. Non-classified documents also will be available for public inspection and copying during regular business hours in the FCC Reference Information Center, Room CY-A257, 445 12th St. S.W., Washington, DC 20554, and through the Commission’s Electronic Filing System (ECFS).
To request materials in accessible formats for people with disabilities (braille, large print, electronic files, audio format), send an e-mail to fcc504@fcc.gov or call the Consumer & Governmental Affairs Bureau at 202-418-0530 (voice), 202-418-0432 (TTY).

Releases

8/5/05
FCC Requires Certain Broadband and VoIP Providers to Accommodate Wiretaps.
News Release: Word | Acrobat
Martin Press Statement: Word | Acrobat
Abernathy Statement: Word | Acrobat

9/23/04
The Office of Engineering and Technology released a Declaratory Ruling, which clarified that commercial wireless "push-to-talk" services continue to be subject to the 1994 Communications Assistance for Law Enforcement Act (CALEA), regardless of the technologies that Commercial Mobile Radio Services (CMRS) providers choose to apply in offering them.
ET Docket No. 04-295, FCC 04-187. Federal Register, Volume 69, No. 184: [ Acrobat ]

8/9/04
FCC released a Notice of Proposed Rulemaking (NPRM) in the matter of Communications Assistance for Law Enforcement Act and Broadband Access and Services.
FCC 04-187: [ Word | Acrobat ]

3/12/04
The Office of Engineering and Technology released a Public Notice requesting comments sought as a result of the rulemaking proceeding.
RM-1086. DA No. 04-700: [ Word | Acrobat ]

11/19/03
Public Notice by the Wireline Competition and Wireless Telecommunications Bureaus Announces a Revised Schedule for Consideration of Pending Packet Mode CALEA Section 107(C) Petitions and Related Issues.
DA 03-3722: [ Word | Acrobat ]

4/11/02
Order on Remand requires that wireline, cellular and broadcast PCS carriers provide "punch list" electronic surveillance capabilities by June 30, 2002.
FCC 02-108: [ Text | Acrobat ]

9/28/01
Public Notice on the Common Carrier and Wireless Telecommunication Bureaus Establishes Procedures for Carriers to Submit or Supplement CALEA, Section 107(c) Extension Petitions, Both Generally With Respect to Packet-Mode and Other Safe Harbor Standards.
DA 01-2243: [ Text | Acrobat ]

9/21/01
CALEA Order temporarily suspends the September 30, 2001 compliance date and grants carriers until November 19, 2001 to come into compliance.
FCC 01-265: [ Text | Word97 | Acrobat ]

8/15/01
The Communications Assistance for Law Enforcement Act (CALEA), Section 107(C)Extension of Capability Requirements. Grants an extension for compliance with the assistance capability requirements of section 103 of CALEA, 47 U.S.C. Section 1002(a)(1)-(4) until the dates agreed to by the FBI as set forth in each carrier's individual FBI support letter.
DA 01-1902: [ Text | Word ]
Appendix to DA 1-1902: [ Text | Word ]

4/16/01
Second Order on Reconsideration clarifies arrangements that carriers must make to interact with LEAs.
FCC 01-126: [ Text | Acrobat ]

3/15/01
Wireless Telecommunications Bureau extends CALEA Section 107(c) preliminary determination period for wireless carriers until September 30, 2001; Seeks comment on additional extension petitions.
Report No. CALEA-004, DA 01-673: [ Word | Acrobat ]

6/30/00
Public Notice by the Wireless Telecommunications Bureau to Announce CALEA Section 107(c) extension petitions filed and deemed to have an extension to March 31, 2001.
Report No. CALEA-001: [ Word ]

4/25/00
CALEA Section 103 Compliance and Section 107(c) Petitions provides instructions for carriers needing an extension of the deadline for complying with CALEA.
FCC 00-154: [ Text | Word ]

8/31/99
Third Report & Order adopts technical requirements for carriers to comply with CALEA.
FCC 98-230: [ Text | Acrobat ]

8/31/99
Second Report & Order defines telecommunications carriers and discusses how the definition applies to various types of service providers.
FCC 98-229: [ Text | Acrobat ]

9/11/98
Memorandum Opinion and Order grants an extension to June 20, 2000 for complying with CALEA.
FCC 98-223: (Text) (PDF) (News Release - HTML) (Erratum)


last reviewed/updated on 2/21/07 


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