Last revised on June 16, 2011
We collect information:
- When you register an account to become a LinkedIn user (“User”), such as your name, e-mail, employer, country, and a password.
- When you view and interact with LinkedIn pages, features, and functionality, including LinkedIn mobile applications, software (like adding to your profile, participating in Groups, uploading contacts, etc.), and platform technology (like “Share on LinkedIn” buttons or third party applications). We also collect your IP address, browser type, operating system, mobile carrier, and your ISP, and receive the URLs of sites from which you arrive or leave the LinkedIn website, or sites that have embedded LinkedIn platform technology.
- Through cookies and other technologies that allow us to recognize you, customize your experience, and serve advertisements both on and off LinkedIn. Learn more about cookies, beacons in Sections 1G and 1H, below. You can opt-out of advertising off LinkedIn here.
- When you interact with third party services available through LinkedIn like surveys, polls or other third party research undertaken with your consent.
We use the information you provide to:
- Enable you to share your information and communicate with other Users, or provide your personal details to third parties offering combined services with LinkedIn;
- Administer your account with us and customize the service we provide to you and other Users; and to
- Send you service or promotional communications through email and notices on the LinkedIn website. You can control your messaging preferences here.
- Connect you to opportunities by enabling other professionals to find you on LinkedIn.
- Create and distribute advertising relevant to your or your network’s LinkedIn experience. If you share your interactions on LinkedIn, for example, when you recommend a product, follow a company, establish or update your profile, join a Group, etc., LinkedIn may use these actions to create social ads for your network on LinkedIn using your profile photo and name. You can control whether LinkedIn uses your name and picture in social ads here.
Please note that in order to fulfill your requests for paid services (e.g., LinkedIn Premium Services), we share your payment information with our payment processor.
- Review, enhance or edit your personal information through your personal profile page;
- Control what information you make available to search engines through your public profile;
- Choose whether you install or remove any third party applications;
- Control whether your profile information is shared with third parties through Developer Applications installed by your connections by clicking here;
- Control the messages you receive from LinkedIn and other Users;
- Change your settings to control visibility and accessibility through our website;
- Control whether LinkedIn personalizes its professional plugins across the web using your LinkedIn account here.
- Control whether LinkedIn uses your name and profile photo in social ads; and
- Tell us to close your LinkedIn account.
- LinkedIn Corp participates in the EU Safe Harbor Privacy Framework as administered by the United States Department of Commerce as a data controller, and has self-certified our privacy practices as consistent with U.S.-E.U. Safe Harbor principles: Notice, Choice, Onward Transfer, Access and Accuracy, Security, Data Integrity and Enforcement. As part of our participation in the Safe Harbor Privacy Framework, LinkedIn has agreed to TRUSTe dispute resolution for disputes relating to our compliance with it. Please note that by becoming a User, you have given us your express and informed consent to transfer the data that you provide to us to the United States and to process it in the United States.
- Personal information you provide will be secured in accordance with industry standards and technology. Since the internet is not a 100% secure environment, we cannot ensure or warrant the security of any information you transmit to LinkedIn. There is no guarantee that information may not be accessed, copied, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
- You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications at all times.
If you have questions or comments please send them to us here or contact us at:
The mission of LinkedIn is to connect the world’s professionals to enable them to be more productive and successful. We work to fulfill this mission by helping you, your connections, and millions of other professionals meet, exchange ideas, learn, make deals, find opportunities or employees, work, and make decisions in a network of trusted relationships and groups.
Being part of LinkedIn means sharing information about yourself with other professionals, communicating with them, as well as working privately on your own. By default, your account is set up to share the information that we have found the vast majority of our Users are interested in sharing. But the amount and type of information you decide to share, and with whom you share it, is up to you.
Here are the three main types of information on LinkedIn:
Information about yourself that you share. This is the information that your connections, other professionals, and companies see about you. This includes your profile and your contributions to discussions on LinkedIn Groups, Answers, or other community features LinkedIn may offer such as “Profile Stats” which, if you choose to opt-in, can show you who viewed your profile (and will show others when you visited their profiles). You have control over what you share, and you can update information at any time.
Communication. We help you communicate with connections and other professionals. Some of this is one-to-one, some of it is in groups, and some of it is public discussion. You decide how much or how little you wish to communicate to individuals or groups.
Private activity. We also provide tools that you can use privately on LinkedIn (for example, searching, or adding notes to your connections information.) These actions and information are private and we don't share or distribute them to others on the website.
Of course, maintaining your trust is our top concern, so we adhere to the following principles to protect your privacy:
- We do not rent, sell, or otherwise provide your personally identifiable information to third parties without your consent, except as described in this policy or as required by law.
- We do not share any information you have not chosen to display on your LinkedIn profile to other parties, unless compelled by law, or as necessary to enforce our User Agreement or protect the rights, property, or personal safety of LinkedIn, its Users, and the public.
- All information that you provide will be protected with industry standard protocols and technology.
Please read this policy and send us questions, concerns and suggestions here.
- Information collected by LinkedIn.
- How LinkedIn uses your information.
- Your information choices.
- Your obligations as a User.
- Important information regarding service eligibility and US Department of Commerce Safe Harbor certification.
- How to contact us.
We collect your personal information in the following ways:
In order to become a User, you must provide us the following information to create an account: name, email address, country, and password. Without this minimal amount of information, you cannot create a LinkedIn account. Like other passwords, you should choose one that is known only by you. LinkedIn requests other information from you during the registration process, (e.g., gender, location, etc.) that LinkedIn uses to provide better, more customized services such as language-specific profile pages and updates, better ads, and more valuable career opportunities. You acknowledge that this information is personal to you, and by creating an account on LinkedIn, you allow others, including LinkedIn, to identify you and to allow LI to use your information in accordance with our User Agreement.
In order to connect with others on LinkedIn, you may use the Services to send invitations either to their LinkedIn profiles or email addresses of people you know if they have not registered with LinkedIn. The names and email addresses of people whom you invite will be used to send your invitations and reminders as well as to allow LinkedIn to help expand your network. Please note that when you send an invitation to connect to another User, that User will have access to your email address because it is displayed in the invitation. Your LinkedIn connections will also have access to your email address. You may not invite anyone you do not know and trust to connect with you.
We collect information when you interact with LinkedIn’s customer service website in order to accurately categorize and respond to customer inquiries and investigate breaches of our terms.
Using the LinkedIn Site and Applications
We receive information when you interact with and use the LinkedIn website, LinkedIn Applications (e.g. LinkedIn for iPhone, Android, etc.), and LinkedIn platform technology (such as “Share on LinkedIn” plugins for publishers). For example, we know when you click on ads, upload your address book, join groups, participate in polls, install a LinkedIn mobile application, share articles on LinkedIn, etc.
Using Third Party Services and Visiting Third Party Sites
We receive information when you use your LinkedIn account to log in or authenticate to a third-party website or application. Also, if you are logged into LinkedIn and visit a third party site that embeds LinkedIn professional plugins, like “Share on LinkedIn” for web publishers, LinkedIn will receive information that those pages have loaded in your web browser. LinkedIn will use this information to personalize the LinkedIn-provided functionality, including providing you insights from your LinkedIn network, allowing you to share information with your network, enabling you to use LinkedIn functionality off the LinkedIn site and serving you more relevant advertising. Users wishing to disable this personalization may opt-out of this feature as of August 2011. LinkedIn’s retention of this data is addressed in Section 1.K.
In the course of serving advertisements or optimizing the Services to our Users, we may allow authorized third parties to place or recognize a unique cookie on your browser. Any information provided to third parties through cookies will not be personally identifiable but may provide general segment information (e.g., your industry or geography, career field, or information about your professional or educational background) for the enhancement of your user experience by providing more relevant advertising. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. LinkedIn does not store unencrypted personally identifiable information in the cookies.
Advertising and Web Beacons
To support the Services we provide at no cost to our Users, as well as provide a more relevant and useful experience for our Users, we target and serve our own ads and third-party ads both on and off the site using ad networks. Ad networks include third party ad servers, ad agencies, ad exchanges, ad technology vendors and research firms.
We target ads to Users based on general profile categories (e.g., “product managers in Texas”) or on non-personally identifiable information inferred from a User’s profile (e.g., industry, current or former company, school, compensation bracket, gender, age, ethnic origin, nationality, or other aspects of your life) in addition to a User’s use of LinkedIn or their clicking on LinkedIn ad inventory. LinkedIn does not provide personally identifiable information to any third party ad network.
We use ad technology such as web beacons, pixels, anonymous ad network tags, and cookies to more effectively serve ads to our Users on and off LinkedIn through ad networks, as well as to collect anonymized, aggregated auditing, research and reporting for advertisers. Because your web browser requests advertisements and web beacons directly from ad network servers, these networks can view, edit or set their own cookies, just as if you had requested a web page from their site.
You may opt-out of ads served to you off LinkedIn here, by turning off “Advertising Preferences.” If you opt-out you may lose certain functionality of the LinkedIn Services, as well as the potential benefit of receiving ads that are targeted to your interests which, in turn, may limit your ability to fully realize the benefits of the LinkedIn Services to build and leverage your professional network.
Log files, IP Addresses and information about your computer and mobile device
Due to the communications standards on the internet, when you visit the LinkedIn website we automatically receive the URL of the site from which you came and the site to which you are going when you leave LinkedIn. Additionally, advertisers receive the URL of the page you were on when you click on an ad on LinkedIn. LinkedIn also receives the internet protocol (“IP”) address of your computer (or the proxy server you use to access the World Wide Web), your computer operating system and type of web browser you are using, email patterns, your mobile device (including your UDID) and mobile operating system (if you are accessing LinkedIn using a mobile device), as well as the name of your ISP or your mobile carrier. LinkedIn may also receive location data passed to it from third-party services or GPS-enabled devices that you have enabled. Also, as described above in Sections 1.E. and 1.F., LinkedIn receives information when you access web pages containing LinkedIn interactive plugins, such as “Share on LinkedIn” or “Apply with LinkedIn” functionality. You can control the collection and use of this information here. The link between your IP address and your personally identifiable information is not shared with third parties without your permission, except as described in Section 2.L (“Compliance with Legal Process”), below.
Rights to Access, Correct and Eliminate Information About You
You have a right to access, modify, correct and eliminate the data you supplied to LinkedIn. If you update any of your information, we may keep a copy of the information that you originally provided to us in our archives for uses documented in this policy. You may request deletion of your information at any time by contacting LinkedIn customer service. We will respond to your request within 30 days. Please note, however that information you have shared with others, or that other Users have copied, may also remain visible even if you request its deletion.
LinkedIn will retain your information for so long as your account is active or as needed to provide you services, except in the case of our professional plugin impression data, which we de-identify after 12 months. If you wish to close your account, you may do so here. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce this Agreement.
Uses of personal information
Consent to LinkedIn Processing Information About You
As described in the User Agreement, we will communicate with you through email, notices posted on the LinkedIn website, messages to your LinkedIn inbox, or through other means available through the service, including mobile text messages. We may send you a series of emails that help inform new Users about the features of the Services, and we will also send you service messages relating to the functioning of the Services. We may also send you messages with promotional information directly or on behalf of our partners, unless you have opted out of receiving promotional information.
You can change your e-mail and contact preferences at any time by logging into your account and changing your settings related to your email notification choices. If you wish, you can also opt-out of receiving promotional emails by sending a request to LinkedIn customer service through our customer service site.
Please be aware that you cannot opt-out of receiving service messages from LinkedIn. Also, if we send communications to you via the carrier service with which you have a mobile communications subscription or otherwise have access, you understand you will pay any service fees associated with your receipt of messages on your mobile device (including text messaging charges).
Many communications you initiate through LinkedIn (e.g., an invitation sent to a non-User) will list your primary email address and name in the header of the message. Messages you initiate may also provide aggregate information about your network (for instance how many people are in your network), but will not list the people to whom you’re directly connected. Other communications that you initiate through the LinkedIn website, like a request for an introduction, will list your name as the initiator but will not include your personal email address contact information. Your contact information will only be shared with another User if both of you have indicated that you would like to establish contact with each other.
We use information you provide to us (or to third parties with whom LinkedIn offers combined services) to customize your experience on our website. For example, when you login to your account, we will display the names of new Users who have recently joined your network or recent status updates from your connections.
Sharing Information with Third Parties
LinkedIn takes the privacy of our Users very seriously, and we do not sell, rent, or otherwise provide your personally identifiable information to third parties, except as described in this policy. We will also not share other personal information not published to your profile or generated through engagement with other LinkedIn services (Groups, Answers, Company Pages, etc.) without your explicit consent or to carry out your instructions (for example, to process payment information) unless, disclosure is reasonably necessary in our opinion to: (1) comply with legal process, including, but not limited to, civil and criminal subpoenas, court orders or other compulsory disclosures; (2) enforce this Agreement; (3) respond to claims of a violation of the rights of third parties, whether or not the third party is a User, individual, or government agency; (4) respond to customer service inquiries; or (5) protect the rights, property, or personal safety of LinkedIn, our Users or the public.
LinkedIn offers a “public profile” feature that allows Users to publish portions of their LinkedIn profile to the public internet. This public profile will be crawled by and displayed through search engines when someone searches for your name. You may opt-out of this feature by editing your account settings; however, LinkedIn does not warrant how often third-party search engines will update their caches, which may contain old public profile information.
Content distributed through LinkedIn’s sharing features and third party integrations may result in displaying some of your information outside of LinkedIn. For example, when you post content to a LinkedIn Group that is open for public discussion, your content, including your name as the contributor, may be displayed in search engine results. Or, if you have bound your LinkedIn account to your Twitter account, you can easily share content into both LinkedIn as well as to Twitter.
We may provide aggregated anonymous data about the usage of the Services to third parties for purposes that we deem, in our sole discretion, to be appropriate, including to prospective advertisers on LinkedIn.
Developers using LinkedIn Platform Services
We collaborate with and allow third parties to use LinkedIn’s developer platform to offer services and functionality in conjunction with and outside of LinkedIn. These third parties are either partners (“LinkedIn Partners”) with whom we have negotiated an agreement to provide services (“Combined Services”), for example, InApps, or developers (“Platform Developers”) who have agreed to our developer terms in order to build applications (“Platform Applications”). Both the negotiated agreements and our API terms and conditions contain restrictions on access, storage and use of your information.
Also, despite our agreements and technical steps taken to restrict access to and avoid possible misuse of information, we may not screen or audit all Combined Services or Platform Applications. We also cannot guarantee that any LinkedIn Partner or Platform Developer will abide by our agreement. You agree that your use of Combined Services or Platform Applications is on an “as is” basis and without any warranty.
If you use any Combined Service or Platform Application, the LinkedIn Partner or Platform Developer may access and share certain information about you, such as non-public profile information and information visible only to your connections. This includes information about your connections by virtue of you being connected to others. However, unless you have used a Combined Service or Platform Application, it can only access the information about you that is otherwise visible to other LinkedIn Users.
To revoke permission granted to a Combined Service or Platform Application at any time, please visit the settings page. If the relevant Platform Developer or Application, or LinkedIn Partner is not listed under Authorized Applications, go directly to the Application Details page for the Platform Application you wish to uninstall. Note, however, that even if you revoke the permission granted a third party, your connections, other members of your network, or other Users of LinkedIn may still be using the Platform Application, so the Platform Application or Combined Service may still have access to certain information about you, just as those Users do. You may opt-out of providing information to third parties through others connected to you by accessing the “Turn on/off data sharing with third-party applications” control in the “Groups, Companies, and Applications” tab under settings. To report any suspected misuse of information, contact LinkedIn’s customer service. LinkedIn is not responsible for your use of or inability to use any Combined Service or Platform Application, including the content, accuracy, or reliability of applications and the privacy practices or other policies of LinkedIn Partners or Platform Developers.
Polls and Surveys
Polls and Surveys may be conducted by LinkedIn, LinkedIn Users or third parties. As a User, you may be invited to participate in polls and surveys from the LinkedIn website. Your selection may be random, or it may be based on your non-personally identifiable information, such as job title, geography, company size and/or industry. Whether or not you decide to participate in a poll or survey is completely up to you.
After you complete a poll, you will be given access to the aggregate responses of the poll on a results page. Some third parties may target advertisements to you on the results page based on your answers in the poll. Further, LinkedIn or third parties may follow up with you via InMail regarding your participation unless you have opted out of receiving InMail messages.
We may use third parties to deliver incentives to you to participate in surveys or polls. If the delivery of incentives requires your contact information, you may be asked to provide personally identifiable information to the third party fulfilling the incentive offer, which will only be used for the purpose of delivering incentives and/or verifying your contact information. It is up to you whether you provide this information, or whether you desire to take advantage of an incentive.
We will not disclose any personally identifiable information to any third parties in connection with the conduct of any polls or surveys. Your consent to use any personally identifiable information for the purposes set forth in the poll or survey will be explicitly requested by the party conducting it. LinkedIn is a member of the Council of American Survey Research Organizations (“CASRO”) and abides by CASRO guidelines for market research. You may opt-out of participating in Surveys by changing your settings to stop receiving these inquiries and requests.
We offer search services to help find information and learn more about other Users (for example, you can search for Users with particular expertise or consulting experience, or that you may know from your industry or profession), as well as employment opportunities. LinkedIn search also allows Users to find jobs, companies, and contributions to the community aspects of the LinkedIn Services, such as Groups and Answers that will help Users more effectively use LinkedIn and expand their network. We use information from User profiles and contributions to Groups, Company Pages, and Answers to inform and refine our search service.
Answers, Groups, and other Services
If you post on the Answers section of LinkedIn, participate in LinkedIn Groups, or import a blog, you should be aware that any personally identifiable information you choose to provide there can be read, collected, or used by other Users of these forums, as well as Platform Developers and other third parties, and could be used to send you unsolicited messages. LinkedIn is not responsible for the information you choose to submit in these forums. Also, some content in LinkedIn Groups may be public and searchable on the internet if the Group owner has opened the group for public discussions. You can delete your posts to Answers and LinkedIn Groups at any time. However, please note that ideas you post and information you share may be seen and used by other Users, and LinkedIn cannot guarantee that other Users have not made copies of or use the ideas and information that you share with others on LinkedIn.
Testimonials and Advertisements Placed through LinkedIn Ads Service
Advertising and Endorsements on LinkedIn
In order to deliver relevant and valuable ads to you and your network, LinkedIn may use your name and profile photo in connection with social advertising based on content shared on LinkedIn. This advertising may include the fact that you have recommended or endorsed a product or service on LinkedIn, followed a company, joined Groups or conversations, established or added content to your profile, etc., and will only be displayed to your LinkedIn network. You can opt-out of allowing your name and/or profile photo to be used in social ads here.
Compliance with Legal Process
It is possible that we may need to disclose personal information, profile information and/or information about your activities as a LinkedIn User when required by subpoena or other legal process, or if LinkedIn has a good faith belief that disclosure is necessary to (a) investigate, prevent or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (b) to enforce the User Agreement, to investigate and defend ourselves against any third party claims or allegations, or to protect the security or integrity of our site; and/or (c) to exercise or protect the rights, property or personal safety of LinkedIn, our Users, employees, or others.
Disclosures to Others as the Result of a Change in Control or Sale of LinkedIn Corporation
We may also disclose your personal information and other information you provide to another third party as part of a sale of the assets of LinkedIn Corporation, a subsidiary or division, or as the result of a change in control of the company. Any third party to which LinkedIn transfers or sells LinkedIn’s assets will have the right to continue to use the personal and other information that you provide to us.
Your Information Choices
Accessing and Changing Your Account Information
You can review the personal information you provided to us and make any desired changes to the information you publish, or to the settings for your LinkedIn account including your email and contact preferences, at any time by logging in to your account on the LinkedIn website. Please be aware that even after your request for a change is processed, LinkedIn may, for a time, retain residual information about you in its backup and/or archival copies of its database.
Because the mission of LinkedIn is to connect the world’s professionals to enable them to become more productive and successful, we have established what we believe to be reasonable default settings that we have found most professionals desire. Because Users may use and interact with LinkedIn in a variety of ways, and because those uses may change over time, we designed our settings to provide our users granular control over the information they share. We encourage our Users to review their account settings and adjust them in accordance with their preferences.
LinkedIn accounts are also defaulted to allow Users to be contacted to participate in polls, surveys and partner advertising. Click here to change these settings.
Closing Your Account
You can close your account through the LinkedIn customer service site. If you close your LinkedIn account, we will remove your name and other personally identifiable information from our publicly viewable database. If you close your account, we have no obligation to retain your information, and may delete any or all of your account information without liability. However, we may retain certain data contributed by you if LinkedIn believes it may be necessary to prevent fraud or future abuse, or for legitimate business purposes, such as analysis of aggregated, non-personally identifiable data, account recovery, or if required by law. LinkedIn may also retain and use your information if necessary to provide the Services to other Users. For example, just as an email you may send to another person through an email service provider resides in that person’s inbox even after you delete it from your sent files or close your account, emails or InMails you send on LinkedIn to other Users, as well as your contributions to LinkedIn Answers or Groups, may remain visible to others after you have closed your account. Similarly, other information you have shared with others, or that other Users have copied, may also remain visible. LinkedIn disclaims any liability in relation to the deletion or retention (subject to the terms herein) of information or any obligation not to delete the information. LinkedIn does not control when search engines update their cache, which may contain certain public profile information that has since been removed from LinkedIn’s publicly viewable database.
If we learn that a User is deceased, we may memorialize the User’s account. In these cases we may restrict profile access, remove messaging functionality, and close an account if we receive a formal request from the User’s next of kin or other proper legal request to do so.
As a User, you have certain obligations to other Users. Some of these obligations are imposed by applicable law and regulations, and others have become commonplace in user-friendly communities of like-minded members such as LinkedIn:
- You must not download or otherwise disseminate any information that may be deemed to be injurious, violent, offensive, racist or xenophobic, or which may otherwise violate the purpose and spirit of LinkedIn and its community of Users.
- You must not provide to LinkedIn and/or other Users information that you believe might be injurious or detrimental to your person or to your professional or social status.
- You must keep your username and password confidential and not share it with others.
Any violation of these guidelines may lead to the restriction, suspension or termination of your account at the sole discretion of LinkedIn.
Children and Minors
Children under the age of 18 are not eligible to use our service.
TRUSTe and Safe Harbor
LinkedIn Corp participates in the EU Safe Harbor Privacy Framework as administered by the United States Department of Commerce as a data controller, and has self-certified our privacy practices as consistent with U.S.-E.U. Safe Harbor principles: Notice, Choice, Onward Transfer, Access and Accuracy, Security, Data Integrity and Enforcement. As part of our participation in the Safe Harbor Privacy Framework, LinkedIn has agreed to TRUSTe dispute resolution for disputes relating to our compliance with it.
Please note that by becoming a User, you have given us your express and informed consent to transfer the data that you provide to us to the United States and to process it in the United States.
Please understand that the TRUSTe program only covers information collected through the website www.linkedin.com, and does not cover information that may be collected through software downloaded from our website like the LinkedIn Toolbar or the Firefox or Outlook Plugins.
Using the LinkedIn Services after a notice of changes has been sent to you or published on our site shall constitute consent to the changed terms or practices.
In order to help secure your personal information, access to your data on LinkedIn is password-protected, and sensitive data (such as credit card information) is protected by SSL encryption when it is exchanged between your web browser and the LinkedIn website. To protect any data you store on our servers, LinkedIn also regularly audits its system for possible vulnerabilities and attacks, and we use a tier-one secured-access data center. However, since the internet is not a 100% secure environment, we cannot ensure or warrant the security of any information you transmit to LinkedIn. There is no guarantee that information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. It is your responsibility to protect the security of your login information. Please note that emails, instant messaging, and similar means of communication with other Users of LinkedIn are not encrypted, and we strongly advise you not to communicate any confidential information through these means.
How to contact us