The Federal Reserve Bank of San Francisco
Federal Reserve Bank of San Francisco Consumer Information
Highlights
What You Need to Know: New Credit Card Rules What You Need to Know: New Credit Card Rules
As a consumer, it pays to be smart when choosing and using a credit card. This site—maintained by the Federal Reserve Board, whose goal is to protect the credit rights of consumers—provides a basic guide to navigating the credit card process. (learn more offsite icon)
   
5 Tips for Shopping for a Mortgage Five Tips for Shopping for a Mortgage
This guide is designed to help homebuyers find the mortgage that is best for them, avoid potential pitfalls and make well-informed decisions when choosing a home loan. (learn more offsite icon)
   
Five Tips for Avoiding Foreclosure Scams Five Tips for Avoiding Foreclosure Scams
Reports of mortgage foreclosure scams are on the rise. Knowing what to watch for and where to turn for help is vital for families who are struggling to remain in their homes. (learn more offsite icon)

 
Federal Reserve Consumer Help Federal Reserve Consumer Help
The Federal Reserve's new centralized consumer intake function has been designed to provide national support and resources to consumers with inquiries or complaints about a bank or other financial institution.
   

Information & Assistance

What You Need to Know: New Credit Card Rules offsite icon

Five Tips for Avoiding Foreclosure Scams offsite icon

Home Affordable Refinance and Modification Options offsite icon

Foreclosure Resources offsite icon

Consumer Complaints offsite icon

Your Banking Rights

Personal Financial Education

Our Purpose

Resources
A list of online consumer information resources
Contacts
General contact information for FRBSF departments and functions
Publications

Bank Products

Credit & Charge Cards

Frauds & Scams

How to Establish, Use, & Protect Your Credit

Plastic Fraud

Private Mortgage Insurance (PMI)

SHOP: The Credit Card You Pick Can Save You Money (PDF - 214KB)

Take Charge: Fighting Back Against Identity Theft offsite icon

Your Credit Report

Your Credit Rights