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 Pharmaceuticals, Health & Chemicals CEE
Trade Community Contact Information
(08/31/2012)U.S. Customs and Border Protection established the Pharmaceuticals, Health & Chemicals Center of Excellence and Expertise (CEE) as a central point of contact for inquiries and resolution of issues regarding pharmaceutical, health and chemical imports. The Trade can contact the Pharmaceuticals CEE for assistance in the following areas. - Technical guidance regarding pharmaceutical, health and chemical imports
- Clarification of CBP policies and procedures for pharmaceutical, health and chemical imports
- Assistance with CBP requests for information/action (CF-28s, CF-29s, etc.)
- Assistance with lengthy cargo holds on pharmaceutical, health and chemical shipments
- Information regarding counterfeit/substandard pharmaceutical, health and chemical imports
To initiate an inquiry, contact can be made via email at CEE-Pharmaceuticals@cbp.dhs.gov or CEE-Chemicals@cbp.dhs.gov or by phone at: (646) 733-5111 Monday through Friday (8:00 am to 4:30 pm) Eastern Time. Callers/Emailers will be asked to describe their concerns or experience and provide contact information. A CEE representative will provide a prompt response. |
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