Soft skills are everyday interpersonal skills that job seekers need to succeed on the job. They include communicating clearly and appropriately, remembering work directions, working well with others, and knowing how to solve problems. These skills will help youth succeed in life no matter what they are doing. They are necessary for youth to succeed in education, job training, independent living, community participation, and, ultimately, in the workplace.
Soft Skills to Pay the Bills is a curriculum developed by the Office of Disability Employment Policy at the U.S. Department of Labor to help teach youth those important soft skills or workforce readiness skills. It is created for youth development professionals as an introduction to workplace interpersonal and professional skills, targeted at youth ages 14 to 21 in both in-school and out-of-school environments. It is a modular, hands-on curriculum with engaging activities and fun games that focus on six key skill areas: communication, enthusiasm and attitude, teamwork, networking, problem solving and critical thinking, and professionalism.1 The curriculum can be used to supplement existing soft skills exercises or used on its own.
Six Key Skill Areas:
Prior to the curriculum’s release, it was piloted at several sites, including those with both youth with and without disabilities, as well as those with only youth with disabilities. In addition, it was piloted at sites with only Spanish speaking youth. The pilot was found to be successful with one youth serving professional saying:
The ODEP Pilot Program was one of the best projects that we have participated in. The students learned so many skills while developing team building and leadership skills through fun filled activities. The activities addressed areas that everyone could benefit from while providing new exciting ideas. (Mary Coody, FL)
Visit ODEP's website for more information on Soft Skills to Pay the Bills and to download the curriculum in English or Spanish.
Other Opportunities for Youth to Learn Soft Skills
The Individualized Education Program (IEP) and other planning tools like the Individualized Learning Plan (ILP) in a youth’s school can be a helpful tool during the transition planning process of high school or through other formal and informal goal setting plans. Parents and other caring adults in the youth’s life can make sure that soft skill development is included as one of the goals in their student’s planning and transition tools.
Another way for parents to help their family member develop basic employment skills, including soft skills, is to ensure that youth access, learn, and understand their career interest assessments and engage in career exploration and real work experiences during the high school years. This exploration can also occur through work or volunteer experience. Research shows that work experience during high school, paid or unpaid, helps youth get jobs at higher wages after they graduate— this is true even for special populations.2
One widely used method for creating opportunities for experiential learning of soft skills combines classroom education with workplace experience. This method alters aspects of the classroom setting where general education or hard skills are being taught to workforce entrants so that the classroom simulates the workplace. This approach provides an authentic context for teaching and practicing soft skills that entails minimal costs and effort, affords the teacher control over the teaching agenda, and creates a classroom environment that benefits from the improved soft skills of its students. Classroom training is a common setting for teaching job-related skills throughout the U.S. Department of Labor’s employment and training system. It is also the setting for teaching high school students throughout the nation’s school systems.3
Federal Programs and Toolkits Aimed at Teaching Soft Skills:
U.S. Department of Labor’s Employment and Training Administration
Improving Demand-Driven Services and Performance: Toolkit For Effective Front-line Services to Youth
Youth Information, Training and Resource Centers
For more information, please visit:
Department of Labor’s Office of Disability Employment Policy
Department of Labor’s Employment and Training Administration Division of Youth Services
Youth Programs on Disability.gov
National Collaborative for Workforce and Disability/ Youth
References
1U.S. Department of Labor, Office of Disability Employment Policy. 2012. Soft Skills to Pay the Bills – Mastering Soft Skills for Workplace Success. http://www.dol.gov/odep/topics/youth/softskills/
2The National Collaborative on Workforce and Disability for Youth. 2011. Helping Youth Develop Soft Skills for Job Success: Tips for Parents and Families. http://www.ncwd-youth.info/information-brief-28
3U.S. Department of Labor, Office of Disability Employment Policy. 2011. Soft Skills: The Competitive Edge. http://www.dol.gov/odep/pubs/fact/softskills.htm
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