SURVEY FORM 25: MERCANTILE FACILITIES

Use with the Minimum Requirements Summary Sheets and ADAAG. Use Survey Forms 1 to 22, as applicable, as well as this form.

Facility Name:

Check-out Aisles:

Facility Location:

In addition to the requirements of ADAAG 4.1 through 4.35, mercantile buildings and facilities must comply with ADAAG 7.

Total Check-Out Accessible Aisles of Each Design: Minimum Number of Check-Out Aisles of Each Design:
1 - 4 1
5 - 8 2
9 - 15 3
over 15 3, plus 20% of additional aisles

EXCEPTION: In new construction, where the selling space is under 5,000 square feet, only one check-out aisle is required to be accessible.

EXCEPTION: In alterations, at least one check-out aisle shall be accessible in facilities under 5,000 square feet of selling space. In facilities of 5,000 or more square feet of selling space, at least one of each design of check-out aisle shall be made accessible when altered until the number of accessible check-out aisles of each design equals the number required in new construction.

Section Item Technical Requirements Comments Yes No
7.1 General: Are all areas used for business transactions with the public accessible as required below?      
7.2(1) Sales/Service Counters- With Cash Registers: In department stores and miscellaneous retail stores where counters have cash registers, is there at least one of each type of counter where a portion of the counter is at least 36 inches long and no more than 36 inches high?
OR
In alterations, where it is technically infeasible to provide an accessible counter, is an auxiliary counter meeting the above requirements provided?
     
    Are the accessible counters dispersed throughout the building?      
7.2(2) Sales/Service Counters -Without Cash Registers: At ticketing counters, teller stations, registration counters and other counters which may not have cash registers, is there a portion of the main counter at least 36 inches long and no more than 36 inches high?
OR
Is there an auxiliary counter at least 36 inches high near the main counter?
OR
Is equivalent facilitation provided? (e.g., at a hotel registration desk, equivalent facilitation might consist of: (1) the provision of a folding shelf attached to the main counter on which a person with a disability can write, and (2) use of the space at the side of the counter for handing materials back and forth.)
     
    Do all accessible counters on an accessible route comply with 4.3? (Use Form 12: Building Corridors and Lobbies)      
7.3(1) Check-out Aisles - New Construction: In new construction, does the number of accessible check-out aisles comply with the table above?
OR
In new construction where the selling space is under 5,000 square feet, is at least one check-out aisle accessible?
     
  Alterations: In alterations, is at least one check-out aisle of each design made accessible when altered until the number of accessible check-out aisles equals the number required in the table above? OR In alterations of facilities that have under 5,000 square feet of selling space, is there at least one check-out aisle accessible?      
7.3(2); 4.2.1 Aisle Width: Is the clear aisle width of accessible check-out aisles at least 36 inches wide for lengths greater than 24 inches long and at least 32 inches wide for lengths 24 inches or less?      
    If there is a lip on the edge of the counter adjoining the aisle, is the top of the lip no more than 40 inches above the floor?      
  Height: Is the adjoining counter/belt height no more than 38 inches above the floor?      
7.3(3) Signs: Is there a sign identifying each accessible check-out aisle which is mounted above the check-out aisle?      
    Does the sign include the International Symbol of Accessibility?      
7.4 Security Bollards: Are security bollards or other such devices installed so that access and egress for wheelchair users is provided?
OR
Is there an alternate accessible entry that is equally convenient as that provided for the general public?
     

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