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Questions/Customer Service

For general CBP inquiries, please call the CBP INFO Center Monday-Friday, between 8:30 a.m. and 5 p.m. Eastern Time.

General Inquiries: 1-877-CBP-5511

International Callers: (703) 526-4200

TDD: 1-866-880-6582

We recommend you first try to find the information you want by using the CBP INFO Center's FAQ tool. It has more than 500 answers about CBP policies and procedures. ( Find an Answer, Ask a Question )

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CBP Customer Service