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National Council on Aging and Human Arc: Partnering to Help Low Income Health Plan Members

WASHINGTON, DC – April 17, 2008 – The National Council on Aging (NCOA) and Human Arc have established an innovative, nationwide partnership to benefit seniors with limited means. The new partnership enables members of participating Medicare health plans to determine – right at home – their potential qualification for benefits programs and then, if qualified, get expert assistance to apply and get enrolled.

NCOA is a national leader in understanding the issues of older adults and persons with disabilities and fostering innovative solutions to get them benefits for which they qualify. NCOA sponsors BenefitsCheckUp®, the online service that helps people 55 and over find federal, state and local benefits programs for which they potentially qualify. Human Arc is a leading supplier of health care coverage eligibility screening and enrollment services to these same populations. It combines decades of special population outreach expertise with the latest in technology to achieve highly effective benefits enrollment results.

"For years, NCOA has looked for the best way to both help people know the benefits to which they may be entitled and then facilitate enrollment in those benefits programs that BenefitsCheckUp identifies," said NCOA Senior Vice President Stuart Spector. "This new, non-profit/private sector partnership builds on our shared NCOA – Human Arc sense of social responsibility to help those seniors most in need. It also provides an industry-wide model for health plans that want to provide a comprehensive benefit to members… from finding out if they qualify for benefits to being able to enroll in them."

The combined efforts of NCOA and Human Arc will allow members of Medicare health plans to determine their eligibility for key benefits such as Medicare Savings Programs that pay for Medicare Part B premiums, and the Medicare Part D Low Income Subsidy (LIS) which pays for most prescription costs and has no gaps in coverage.

In this partnership, Human Arc provides qualifying members with application support through to enrollment. Using NCOA’s BenefitsCheckUp with its vast database of over 1,550 programs, Human Arc also can help plan members link with many other benefits programs that can improve their health and qualify of life.

"This partnership speaks directly to our fundamental purpose, increasing access to healthcare for resource-challenged populations such as the uninsured, the aged and the disabled," stated Michael J. Baird, Human Arc’s founder and Chief Executive Officer. "New Human Arc technology, combined with NCOA’s BenefitsCheckUp, allows us to leverage our decades-long work to connect lower income health plan members and hospital patients with sources that can assist them in meeting critical life needs. The partnership exemplifies well that combining the best resources of the non-profit and private sectors allows us to achieve together what is extremely difficult or impossible when attempted separately."

Through NCOA’s BenefitsCheckUp, more than two million users have been screened and found potentially eligible for benefits valued at over $6 billion. NCOA continues to lead both the Access to Benefits Coalition and My Medicare Matters programs to find, educate and enroll older Americans for Medicare Part D. NCOA and its partners have enrolled 200,000 people in the Low Income Subsidy alone.

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National Council on Aging

Founded in 1950, the National Council on Aging (NCOA) has a mission is to improve the lives of older Americans. A non-profit organization with 3,700 members, we also have a national network of some 14,000 organizations and leaders that help us in our work. NCOA members include senior centers, area agencies on aging, adult day service centers, faith-based service organizations, senior housing facilities, employment services, consumer groups and leaders from academia, business and labor. Our programs help older people remain healthy and independent, find jobs, access benefits programs, and discover meaningful ways to continue contributing to society. For more, please visit www.ncoa.org.

Human Arc

Established in 1984, Human Arc provides innovative revenue enhancement solutions to managed care health insurers, including specialized PremiumAssist(sm) Dual Eligibility and Part D Solutions(sm) Services to Medicare Advantage, prescription drug and special needs health plans, as well as Best Benefits(sm) Supplemental Security Income enrollment assistance to qualified Medicaid managed plan members. The company also serves hospitals with self-pay reimbursement-related services as well as technology to help healthcare providers manage their own in-house self-pay eligibility/enrollment efforts. Human Arc helps its clients optimize their fiscal health in the marketplace while improving healthcare access. For more, please visit www.humanarc.com.

Media Contacts:
Scott Parkin
Vice President, Communications
National Council on Aging
(202) 479-6975
scott.parkin@ncoa.org

Mary Jayne Reedy
Vice President, Corporate Marketing
Human Arc
(216) 431-5200
mreedy@humanarc.com

Daughter Gets Help Online for Elderly Parents

Finds programs and services with BenefitsCheckUp

WASHINGTON, DC – April 8, 2008 – Maria Ibarra was getting increasingly frustrated trying to help her elderly father find adult housing and home care options. At the same time, she was having problems finding employment options and a way to determine food stamp eligibility for her father-in-law. Even as an experienced health coach with a graduate degree in public health, she couldn’t make any headway.

BenefitsCheckUp® solved Maria’s problems. After reading about it in her local newspaper, she went online and found the web site. A service of the National Council on Aging (NCOA), BenefitsCheckUp turned out to be a wealth of invaluable information and resources that helped her father get settled and her father-in-law get the help he needed.

"BenefitsCheckUp was easy to navigate and I found so many resources I did not know about," said Maria, who continues to use it in her work. "BenefitsCheckUp not only educates me about available programs that I can apply for online but also directs me to physical locations where I can apply and phone numbers to call for information."

Developed and maintained by NCOA, BenefitsCheckUp includes more than 1,550 public and private benefits programs from all 50 states and the District of Columbia.

The free online service offers information about health care, prescription drug assistance, heating and energy assistance, legal services, housing assistance, property tax programs and nutrition programs, as well as volunteer and training opportunities and education programs.

BenefitsCheckUp is the nation’s most comprehensive online benefits screening service for seniors with limited income and resources. Since its launch in 2001, it has helped more than two million seniors and those who care for them find more than $6 billion in benefits.

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About NCOA
The National Council on Aging’s mission is to improve the lives of older Americans. NCOA programs help older people remain healthy and independent, find jobs, access benefits programs, and discover meaningful ways to continue contributing to society. A non-profit organization with a national network of more than 14,000 organizations and leaders and over 3,000 members, NCOA was founded in 1950 and is based in Washington, DC. For more information about NCOA, please visit http://www.NCOA.org.

Media Contact:
Scott Parkin
(202) 479-6975
scott.parkin@ncoa.org

SNAPforSeniors Now Helps BenefitsCheckUp Users Locate Housing Options

Senior Housing Locator launched as a companion tool to widely used Web service

WASHINGTON, DC – April 2, 2008 – The National Council on Aging (NCOA) and SNAPforSeniors® today announced the launch of the Senior Housing Locator, an online navigational tool that provides America’s seniors and their loved ones access to a current and comprehensive database of more than 60,000 senior housing communities nationwide. The resource can now be found at www.BenefitsCheckUp.org.

A recent analysis of the traffic on BenefitsCheckUp® — NCOA’s popular service which allows older Americans to identify benefit programs for which they may be eligible — indicated that one third of users are interested in finding senior housing.

"The Senior Housing Locator allows those who use BenefitsCheckUp to find senior housing options in their desired area," says Stuart Spector, NCOA senior vice president. "For instance, a daughter in Maine who is looking for assisted living for her Dallas-based dad can now find options in that city without spending hours online or on the phone."

Users can search a database of assisted living communities, nursing homes, residential care facilities, continuing care retirement communities and independent living communities, all at the click of a mouse. Like BenefitsCheckUp, the Senior Housing Locator is free to users.

"The Senior Housing Locator lists every licensed senior housing community in the nation," says Eve M. Stern, RN, MS, president of SNAPforSeniors. "We do not collect referral fees from housing providers, meaning that the information is objective and reliable."

BenefitsCheckUp provides a questionnaire that, in a few minutes, identifies benefit programs for which users are potentially eligible. Users answer a series of questions about their health and income, which are then used to determine whether they are eligible for more than 1,550 public and private benefits programs such as subsidized housing for the elderly, energy assistance, prescription drug savings or health care.

To date, BenefitsCheckUp has helped more than 2 million older Americans find benefits programs valued at more than $6.1 billion.

To use the Senior Housing Locator, go to www.BenefitsCheckUp.org. The Senior Housing Locator can also be found at www.NCOA.org.

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About SNAPforSeniors
SNAPforSeniors®, Inc. is a Seattle-based information company and developer of the most current and comprehensive web-based senior housing resource and listing service in the United States. This resource puts objective information about the nation’s 60,000+ licensed senior housing facilities at the fingertips of consumers and their advocates. SNAPforSeniors combines advanced search tools with detailed information to connect seniors with the right housing options the first time. Through the Alliance Network Program, SNAPforSeniors licenses and private-labels its database and search tools to the websites of leading trusted sources, including the Alzheimer’s Association and the Case Management Society of America. For more information, e-mail info@snapforseniors.com or call 1-206-575-0728.

About NCOA
Founded in 1950, the National Council on Aging (NCOA) has a mission is to improve the lives of older Americans. A non-profit organization with 3,700 members, we also have a national network of some 14,000 organizations and leaders that help us in our work. NCOA members include senior centers, area agencies on aging, adult day service centers, faith-based service organizations, senior housing facilities, employment services, consumer groups and leaders from academia, business and labor. Our programs help older people remain healthy and independent, find jobs, access benefits programs, and discover meaningful ways to continue contributing to society.

Media Contacts:
Scott Parkin
(202) 479-6975
scott.parkin@ncoa.org

Karla Hurter for SNAPforSeniors
(703) 319-0957
khurter@health2resources.com