When you apply for Social Security or Supplemental Security Income disability benefits, circumstances do not allow you to work. However, Social Security recognizes that, eventually, many people will be able to work again. When you are ready to increase your monthly income and gain financial independence, do not worry about losing health care or cash benefits. Social Security’s Ticket to Work and other work incentives programs will be here to help you.

How does the program work?

The Ticket to Work (Ticket) program is voluntary. Social Security disability beneficiaries, ages 18 through 64, who want to work can receive free employment support services and test their ability to work. Special Social Security rules, called “work incentives,” make it easier to work while you are still receiving health care and cash benefits. The goal is to be financially independent.

If you: Ticket to Work and other work incentives can:
are ready to earn more money ... help you increase your income.
need the personal fulfillment that comes from working ... provide the assurance and stability you need to feel confident while you pursue employment.
want to be able to get benefits back if your job does not work out because of your disability ... put you on the fast track back to receiving benefits.
are overwhelmed and do not know where to turn ... connect you with people, resources, and the services you need to develop a work plan.

For more information

If Social Security approves your disability benefits, you can:

  • Visit the Ticket website to get information and see videos from people who have used the program;
  • Call the Ticket Call Center, toll-free at 1-866-968-7842 (TTY 1-866-833-2967), to speak with a representative; and
  • Contact Employment Networks that can provide free career counseling, job placement and ongoing support.

You also may be able to get help right now with training and job placement services from your state vocational rehabilitation agency or One-Stop Career Center.

To find your state vocational rehabilitation provider, Employment Network or State Protection and Advocacy Services, visit The Work Site and select “Find Help.” To find your local One-Stop Career Center, visit www.servicelocator.org/onestopcenters.asp and select your state.

If your circumstances make paying for prescription medications difficult, visit www.healthfinder.gov to find out if you qualify for assistance.

You also may call our toll-free number, 1-800-772-1213 (TTY 1-800-325-0778). We treat all calls confidentially. We can answer specific questions from 7 a.m. to 7 p.m., Monday through Friday. Generally, you’ll have a shorter wait time if you call during the week after Tuesday. We can provide information by automated phone service 24 hours a day.

We also want to make sure you receive accurate and courteous service. That is why we have a second Social Security representative monitor some telephone calls.