Accessibility Help Home | Use the Keyboard to Navigate Screens
Use the Keyboard to Navigate Screens
Use these common keyboard commands to navigate web pages without a mouse. Some keystrokes may not work with every Internet browser.
| IF you want to... | THEN select |
|---|---|
| Move forward from link to link or to controls | Tab |
| Move backward from link to link or to controls | Shift + Tab |
| Select buttons | Spacebar |
| Navigate and select Radio Buttons | Arrow |
| Select/deselect boxes | Spacebar |
| Move from box to box | Tab |
| Open a List Box | ALT + Down arrow |
| Read the prior screen | CTRL + Page Up |
| Read the next screen | CTRL + Page Down |
| Go to the top of the page | CTRL + Home |
| Go to the bottom of the page | CTRL + End |
| Close the current window (in Internet Explorer) | CTRL + W |
| Refresh the screen | F5 |
| Go back a page | ALT + Left Arrow |
| Go forward a page | ALT + Right Arrow |
| Navigate to & select teh text in the address combo box | ALT + D |
Caution
You can use the following selections to navigate through our web pages but you cannot use them in our Online Claims and Services pages.
Using Hotkeys or Access Keys
Most applications contain hotkeys to improve navigation and provide information. On many screens there is a continue button that allows you to go to the next page or a previous button to return to the prior page.
Other keyboard commands, hotkeys or access keys will vary based upon your type and version of browser.
You will find a list of these commands in the Help section of your browser. Locate the Help feature on the Menu bar of your browser or by using your keyboard F1 function key.
Use these common keyboard commands to navigate web pages without a mouse. Some keystrokes may not work with every Internet browser.
Requesting Assistance
General Assistance
By calling 1-800-772-1213, you can use our automated telephone services to get recorded information and conduct some business 24 hours a day. If you cannot handle your business through our automated services, you can speak to a Social Security representative between 7 a.m. and 7 p.m. Monday through Friday. Generally, you'll have a shorter wait time if you call during the week after Tuesday. If you are deaf or hard of hearing, call our toll-free TTY number, 1-800-325-0778, between 7 a.m. and 7 p.m. Monday through Friday. See Automated Services for more details.
Web Accessibility Problems
Please report website accessibility problems to the Social Security webmaster, webmaster@ssa.gov. In your message, include the website address or URL and the specific problems you have encountered.
