William S. Middleton Memorial Veterans Hospital

Pharmacy

About the Program

Prescriptions may be refilled by phone or the Internet.

Services Offered

Automated Refill Line

An automated refill line is available for all patients of the William S. Middleton Memorial Veterans Hospital. Please call one of the following numbers —

• (608) 280-7076
• 1-888-856-9039

1. After you have dialed the number, wait for the automated attendant to answer.
2. Enter your entire social security number, then press the # key. Wait for an answer.
3. Press 2, then wait for an answer.
4. Press 1, then wait for an answer.
5. Enter the prescription number, then press the # key. Wait for an answer.
6. To refill additional prescriptions, press 1 and repeat the process.

If you are using the automated refill line, all refills should be ordered at least ten days prior to when the refill is due to insure prompt processing and delivery time.

Internet Refill

Prescriptions may also be filled online using VA's My HealtheVet program. You will need a user id and password to log in. If you do not have one, you can easily get one by creating your personal profile.

Refills at the Outpatient Pharmacy

All veterans are encouraged to refill their prescriptions by phone or Internet. Because of our patient workload, prescriptions cannot be refilled at the main outpatient pharmacy window.

Drug Information

Please visit My HealtheVet for information about any prescription you may be taking.

How to Dispose of Unwanted Medication

The William S. Middleton VA Pharmacy does not accept unwanted, unusable, or expired medication for disposal.

Medication no longer wanted is the responsibility of the patient or family, and should be disposed of using local, county, or state disposal options.  Ask your VA pharmacist for additional information.  See one of the following websites for disposal options:

• UW Extension - Solid & Hazardous Waste Education Center *
• Wisconsin DNR - Household Pharmaceutical Waste *
• MedDrop - The Best Place to Get Rid of Medicines *
• Rockford disposal options: Rockford VA Pharmacy staff provided the following website for their area Keep Northern Illinois Beautiful - Rockford Recycling *
• DisposeMyMeds is an online resource to help find local medication disposal programs in your community.  Dispose My Meds *

Empty medication containers are not accepted for disposal.  Empty containers may be disposed of in household trash, with label information removed, or marked out.

Hours

Outpatient Pharmacy

Monday - Friday 8:30 a.m. - 5:30 p.m.

Inpatient Pharmacy (inpatient hospitalized veterans only)

Open 24 hours a day, 7 days a week, 365 days a year.

Pharmacy Administration Office

Monday - Friday 8:00 a.m. - 4:30 p.m.

All of the above services, except for the inpatient pharmacy, are closed on all federal holidays.