Our administrative hours of operation are Monday through Friday, 8:00 a.m. - 4:30 p.m. The Emergency Department is open 24 hours a day, 7 days a week at Wilmington VA Medical Center. If you have a life threatening emergency, dial 911 to get immediate help.
Electronic Mail
Please keep in mind that we cannot offer medical advice via the Internet or email. We are also unable to personally answer general health or medical questions. The Health Insurance Portability and Accountability Act of 1996 (HIPAA) and VA privacy regulations do not permit us to return information containing personal identifiers or medical data via electronic messaging. Before you email us, please read the VA Privacy Policy.
Contacting a Patient
If you come to visit a patient, please see the appropriate visitor information page for directions, parking locations, visiting hours and policies.
If you would like to send a card, gift or flowers to a patient:
Patient Name (Patient Room Number)
c/o Wilmington VAMC
1601 Kirkwood Highway
Wilmington, DE 19805
Pharmacy Hotline
1-866-400-1242 (Open weekdays from 8:00am to 4:30pm)
Telephone Care
Registered nurses are available 24 hours, 7 days a week and on holidays to answer medical advice questions. This service is provided to increase veteran access to healthcare advice and education and to help the patient avoid unnecessary hospital or clinic visits. During regular business hours of 8:00 am to 4:30 pm, Monday through Friday, Telecare is also able to assist in making changes to primary care clinic appointments.
Schedule an Appointment
To schedule an appointment, please contact us at any of the numbers listed on our appointments page.
Patient Advocate
If you have a compliment, complaint, or other issue which you believe requires resolution, please contact one of our patient advocates.
Release of Information
If you need to get information from your medical records, please contact our Release of Information Office at (302) 633-5242 or (800) 461-8262 extension 5242. Documents can also be faxed to the Release of Information office at (302) 633-5555. Documents can also be faxed to the Release of Information office at (302) 633-5555.
Fee Basis
Questions or concerns regarding your claim filed by a non-VA medical provider can be directed to a Fee Basis Clerk at (800) 461-8262 extension 5217 or (302) 633-5217.
Travel
For travel requests, questions or concerns, Wilmington VAMC patients may call our travel clerks at (302) 633-5322 or (800) 461-8262 extension 5322.
News Media
Members of the news media should contact our Public Affairs Officer at (302) 633-5389 or (800) 461-8262 extension 5389.
Webmaster
To report problems with this website, please contact the Webmaster.
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