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Best Practices for Providers / Outreach
Meeting people where they are—geographically, philosophically, emotionally—is the essence of outreach to people experiencing homelessness. Rather than expecting people to access services on their own, outreach workers across the country take services to where people are. These outreach workers are often the first and only point of contact for people who might otherwise be disconnected. The resources on this page can help providers and agencies to adopt effective outreach practices through tips, trainings, and successful program models.

Selected Outreach Resources
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+ 3 Assessing the Evidence: What We Know About Outreach and Engagement
Culture and Trauma Brief: Trauma Among Lesbian, Gay, Bisexual, Transgender, or Questioning Youth
+ 3 Dignity and Innovation: Project Homeless Connect
Does Outreach Case Management Improve Patients' Quality of Life?
Evaluation of a Mental Health Outreach Service for Homeless Families
Impact of a Psychiatric Outreach Service for Homeless Persons With Schizophrenia
+ 1 Mobile Outreach: A Guide to Help Plan and Implement a Mobile Outreach Vehicle (MOV) - Based Risk Reduction Intervention Program
No Place to Stay: A Handbook for Homeless Outreach
Outreach to Homeless Mentally Ill People: Conceptual and Clinical Considerations
Outreach To the Homeless: Craft, Science, and Future Implications
+ 2 Outreach Workers' Experiences in a Homeless Outreach Project: Issues of Boundaries, Ethics, and Staff Safety
+ 1 Overview of the ACCESS Program
+ 1 Promoting Personal Safety during Outreach, Shelter and Home Visits A Technical Assistance Document
+ 1 Shaking Hands With Veterans
+ 1 SOAR: SSI/SSDI Outreach, Access, and Recovery for Persons Who Are Homeless
Street Outreach for Homeless Persons with Serious Mental Illness: Is It Effective?
Streets Ahead: Good Practice in Tackling Rough Sleeping Through Street Outreach Services (International)
Taking It To the Streets: Recording Medical Outreach Data On Personal Digital Assistants
+ 1 The Streetwork Outreach Training Manual
+ 3 The Value of Outreach
+ 13 Tips for Outreach Workers by Outreach Workers
+ 2 To Dance with Grace: Outreach and Engagement to Persons on the Street
Urban Street Outreach: Using Clinical Principles to Steer the System
Welcome to the Street Outreach Good Practice Handbook


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