My staff and I can assist you if you are a resident of Minnesota and are having trouble with an agency of the federal government. (If you are not a Minnesotan your can find the contact information for your senator at Senate.gov.) For example, you might need help receiving your Social Security disability or resolving difficulties with your federal income tax. This is called casework. Because it so often involves working directly with Minnesotans, casework is done from my Minnesota offices.

Some problems, such as those involving legal matters or issues with an agency of the state government, are outside of my purview. You can use the information here to help you determine whether your case is one my staff can assist with. If not, we will be sure to help connect you with someone who can.

Please review all of the information here carefully so that you don't miss important information that could impact your case or the ability of my office to help you with it. Below are the four steps you will follow to open a case with my office:

1. DETERMINE IF YOUR ISSUE IS CASEWORK
   Before you contact me for assistance with a case, you should determine if your problem is something my office has the authority to help you with.
2. COMMON CASEWORK QUESTIONS AND ANSWERS
   Although every case is unique, some questions arise frequently. Check the list of common casework questions to see if it might hold a quick answer for you.
3. PREPARE TO OPEN A CASE
   Prepare to open a case with my office and become aware of the steps you may have to follow with different agencies.
4. OPEN A CASE WITH MY OFFICE
   Open a case with one of my Minnesota offices so my staff can investigate the problem on your behalf.