Get Customer Feedback with Online Survey

Turn Your Communications into Conversations

Start conversations with current and potential customers: include online surveys and polls in your emails, website, and social sites.

Here's why Survey is a great way to engage your audience:

  • Easy to use
    Create polls, fast. Surveys start out halfway done with our customizable templates.
  • Go social with surveys
    Surveys and polls make great content: post to your Twitter feed or Facebook page with just one click.
  • Real-time results
    Access survey and poll results as soon as they're completed.
  • Customizable templates
    Our sample survey templates include pre-written questions you can edit as needed.
  • Secure data
    Your customer and member data is secure, 24/7.
  • Affordable
    Priced for small business, discounted for nonprofits. Start for FREE!

Customer Success Story

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Jennifer BarleyLife Coach

Jennifer Barley, Life Coach

left quote If you want to find the pulse of your customers and be able to meet their needs, surveys are the quickest,
most efficient way to get that done. right quote

bullet View survey example

bullet View success story

Customer Survey Examples

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Online Survey, Customer Examples

How can you use Online Survey to engage your customers and members?



  • Go poll crazy!

    The great thing about online polls? They only take a minute to create and take. Post a poll in your newsletters and emails for topic ideas, or on your website to find out what social network your visitors use most.

  • Get content ideas, fast

    Stuck on what content to include in your newsletter or Facebook Page? Create a survey and find out what interests your audience: you'll put their feedback to good use and increase engagement.

  • Qualify sales leads

    Link to a questionnaire in your emails so your readers can tell you what challenges they're facing and arrange a time to contact you, or tell you what product they’re interested in, but don’t see.

  • Find out where your audience is

    Add a survey link to your newsletter or event invite and find out what social network your customers and members spend the most time on. Promote the link on your social networks, too.

  • Learn how you can improve your purchase process

    Include a link to your online survey in your confirmation emails and let your customers' feedback tell you how to improve their buying experience.

  • Get input on products or programs

    Include a link to a survey or poll in an email to get input on your current offerings to boost engagement in the future. You'll get poll and survey answers in real-time, so there's no waiting for results.

  • Easy list segmentation

    Your audience can segment themselves by interest, product, program, etc. by taking a quick survey you've added to your email. With just one click, you'll have lists of people with similar interests.

  • Explore our templates for more ideas

    We've got even more ideas in our pre-written survey templates. Use the questions included as-is, or edit them to fit your organization's needs. Or, check out example customer surveys for inspiration.

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