Pricing and Classification
Service Center
Meeting the needs of customers through convenience and consistency
The Pricing and Classification Service Center (PCSC) is a
national center that provides one source for mail classification
decisions, one staff, and one-stop shopping for customers and
field employees who need direction on price application or mail
eligibility.
The PCSC is both domestic and international in scope. It provides
guidance on mailing standards and handles customer requests for
exceptions. The office administers the following:
• Final Agency Decisions on:
– Refund Requests
– Revenue Deficiency Assessments
– Mailability Issues
– Requests for Exceptions
– Local Classification Decisions
– MERLIN Barcode Readability
• Initial Decisions
– Periodicals Original Entry Applications
– Reentry Applications and Revocations
– Periodicals Additional Entry Applications
• Centralized
Postage Payment System
• Nonprofit Application
• Sexually Oriented Advertising (SOA)/Pandering Prohibitory
Orders
The PCSC is located in New York City and is part of an improvement
in how we serve customers and field employees regarding mailing
standards and pricing options. The PCSC allows for more consistent
application of standards, improves customer relations, and
streamlines operations.
National Customer Rulings
National Customer Rulings is a voluntary program that
provides national mailers with guidance and support on mailpiece
design and price eligibility. The program issues classification
decisions on proposed mailings before they are presented at a
Business Mail Entry office. These decisions provide customers
with increased confidence in planning and budgeting for future
mailings and certainty of acceptance at entry points. For more information,
see National Customer Rulings.
Customers who mail at a single location and who have an established
relationship with their local Business
Mail Entry office should continue to submit inquiries
to their local Business Mail Entry contacts. The Manager
of Business Mail Entry will refer matters to the PCSC on
a case-by-case basis.
The PCSC is open from 8:30 a.m. to 7 p.m. Eastern Time.
Contact
the PCSC as follows:
Pricing and Classification Service Center
United States Postal Service
90 Church Street, Suite 3100
New York, NY 10007-2951
212-330-5300
212-330-5320 (fax) |
