SBA now offers you the option of filing your home and business disaster loan applications through the Electronic Loan Application (ELA). You also have the option of submitting your application via mail.
You may also apply in person at any Disaster Recovery Center and receive personal, one-on-one help from an SBA representative. For information or to find a location near you, please contact our Customer Service Center. Call 1-800-659-2955 (TTY: 1-800-877-8339) or e-mail disastercustomerservice@sba.gov.
Electronic Loan Applications
As a disaster victim, you may now apply for disaster loan assistance at your own convenience through the Electronic Loan Application (ELA). The ELA simplifies the application process and speeds delivery of assistance to you. The ELA allows anyone whose home or business was damaged by a declared disaster to apply for disaster loan assistance. Homeowners and renters can apply for damages to their home, personal property, and vehicles. Businesses can apply for damages to their real estate or business contents and for economic losses.
If you are applying for assistance for a Presidential disaster declaration, homeowners and renters must register with the Federal Emergency Management Agency to obtain a FEMA Registration ID Number by calling 1-800-621-3362. The speech or hearing impaired may call (TTY) 1-800-462-7585.
Tutorial: Disaster Recovery: Guide to SBA’s Disaster Assistance Programs
Required Information for the ELA Process
It is recommended that you have the following information available when completing the online application:
Home Applications
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Contact information for all applicants (current and alternate telephone numbers).
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Identity information for all applicants (social security numbers / FEMA registration number).
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Deed or lease information, if available.
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Insurance information – if applicable, the name address, and policy number of any insurance carrier liable for the loss.
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Financial information (income, creditors’ names, monthly payments, balances).
Business Applications
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Contact information (current and alternate telephone numbers).
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Owner/identity information (social security numbers / EIN number / FEMA registration number).
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Insurance information – if applicable, the name, address, and policy number of any insurance carrier liable for the loss.