TSP Vendor Responsibilities

A telecommunications service vendor refers to any individual, association, partnership, corporation, organization, or other entity (including common carriers and government organizations) offering telecommunications equipment, facilities, services, or combination thereof. As an FCC-licensed telecommunications carrier, a service vendor who receives a TSP assignment will perform the following:

• Provide TSP service only after receipt of a TSP Authorization Code (read more about the scope of the TSP Program, including exceptions)
• Revoke TSP services at the direction of the user or the TSP Program Office
• Ensure that TSP Program priorities supersede any other telecommunications priority that may be provided (other than control services and orderwires). (Read more about handling priority provisioning requests and priority restoration requests.)
• Designate a 24-hour POC to receive reports of TSP service outages from TSP service users
• Designate a 24-hour POC to coordinate TSP processes with the TSP Program Office
• Confirm completion of TSP service order activity (when acting as a prime service vendor) to the TSP Program Office
• Participate in reconciliation of TSP information at the request of the TSP Program Office
• Ensure that all subcontractors complete reconciliation of TSP information with the prime service vendor
• Ensure that service vendors supplying underlying facilities receive information necessary to implement priority treatment of facilities that support NS/EP services
• Assist in ensuring that priority level assignments of NS/EP services receive "end-to-end" identification by providing to subcontractors and interconnecting carriers the restoration priority level assigned to a service
• Disclose content of the NS/EP TSP database only as may be required by law
• Comply with regulations and procedures supplemental to and consistent with guidelines issued by the TSP Program Office.

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