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Water: Safe Drinking Water Hotline

Safe Drinking Water Hotline 1-800-426-4791

The Safe Drinking Water Hotline provides the general public, regulators, medical and water professionals, academia, and media, with information about drinking water and ground water programs authorized under the Safe Drinking Water Act. The Hotline is operated under contract by Outreach Process Partners, LLC and housed in its Annapolis, MD offices.

The Hotline responds to factual questions in the following program areas:

  • Local drinking water quality
  • Drinking water standards
  • Public drinking water systems
  • Source water protection
  • Large capacity residential septic systems
  • Commercial, and industrial septic systems
  • Injection wells
  • Drainage wells

Search the Hotline's Question/Answer Database

Find an answer or ask a question about drinking water and ground water programs authorized under the Safe Drinking Water Act.

For detailed information:

Call the Safe Drinking Water Hotline toll free at 1-800-426-4791  to speak with an Information Specialist, Monday - Friday, 10:00 am - 4:00 pm Eastern Standard Time. The Hotline is closed on Federal holidays, as well as the day after Thanksgiving day, but are open on Veteran’s Day.

The Hotline provides recorded messages in English and Spanish 24-hours a day, seven days a week.

Bilingual service is available. An introductory telephone message tells Spanish callers to leave a detailed message.

Write to The Safe Drinking Water Hotline, 4606M, 1200 Pennsylvania Ave., N.W., Washington, D.C. 20460.


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