IC3 Website Privacy Policy

The Federal Bureau of Investigation (FBI) and the National White Collar Crime Center (NW3C) co-sponsor the Internet Crime Complaint Center (IC3). The NW3C is a private, non-governmental, not-for-profit organization, which provides analytical support for white collar crime cases for state and local agencies.

Information Collected and Stored Automatically

The IC3 uses the data collected at this website to process complaint information and to collect and store certain information. When you visit our site, we may automatically collect and store the following information whether or not you file a complaint:

  • Your domain name (for example, "xyz123abc-company.com" if you use a private Internet account, or "yourschool.edu" if you are connecting from a university's domain) and the IP address (a number automatically assigned to your computer when you go online) from which you access our website.
  • The IP address, a number automatically assigned to your computer when you go online, from which you access our website.
  • The type of browser and operating system used to access our site.
  • The date and time you access our site.
  • The Internet address of the website from which you accessed our site.
  • The pages you visit on our site.

We use this information to measure the number of visitors to the different sections of our site, and to help make our site more useful to future visitors. We do not sell or transfer to third parties any of this information that we automatically collect from every visitor unless it relates to a site security matter as discussed below.

Information Collected from Emails and Web Forms

The IC3 uses the data voluntarily submitted by complainants at this website to help victims of Internet-related fraud. Your complaint, should you choose to submit one, is maintained and controlled by the FBI and shared with the NW3C as a partner in the IC3. Thereafter, the IC3 may pursue preliminary inquiries and information from the complaint, along with other information developed at IC3, may be referred to a federal, state, local, or international law enforcement or regulatory agency, as appropriate, including the FBI. Whether your complaint is referred to another agency or not, the data you voluntarily submit on the complaint form will be maintained by the FBI and be available for future retrieval and possible referral to one or more enforcement agencies.

Information solicited by IC3 on the complaint form assists personnel in processing complaints. Disclosure of such information is strictly voluntary, however, failure to provide certain information solicited will result in the complaint not being properly registered. No action will be taken on incomplete complaints. However, data submitted from incomplete complaints may still be stored and maintained for potential retrieval and dissemination. Any complaint information you affirmatively choose to provide to the IC3 may be referred to one or more appropriate enforcement agencies that have jurisdiction over your complaint. This may include agencies at all levels of government, including federal, state, local, and international law enforcement and regulatory agencies having administrative, civil, and/or criminal law enforcement authority. Such referrals are the principal purposes for which the information voluntarily submitted is intended to be used. The confidentiality of the complaint information you provide may be affected by differing state law. As such, we cannot guarantee that your complaint will remain confidential. People who voluntarily choose to file a complaint do so knowing that all information provided may be disseminated to one or more enforcement agencies, which may or may not take action on the complaint. The IC3 does not decide which complaints will be actively investigated by any agency. The IC3 cannot make any representations or guarantees as to the action that may or may not be taken on any complaint.

You may volunteer to provide us personal identifying information, for example your mailing address, in an electronic mail message or by filing a complaint. Before you do so, you should know that various people might see the material you submit. We may enter the information into a database and we may share it with other agencies. Information collected may be used for responding to complaints, as well as other authorized purposes.

Security and Consent to Monitor

For site security purposes, and to ensure that this service remains available to all users, all network traffic is monitored in order to identify unauthorized attempts to upload or change information, or otherwise cause damage or conduct criminal activity. To protect the system from unauthorized use and to ensure that the system is functioning properly, individuals using this computer system are subject to having all of their activities monitored and recorded by authorized personnel and such monitoring and recording will be conducted. Anyone using this system expressly consents to such monitoring and is advised that if such monitoring reveals evidence of possible abuse or criminal activity, system personnel may provide the results of such monitoring to appropriate officials. Unauthorized attempts to upload or change information, or otherwise cause damage to this service, are strictly prohibited and may be punishable under applicable federal law. Except for complainants who voluntarily provide us with personally identifying information, and except for authorized systems security purposes or enforcement investigations such as discussed herein, no attempts are made to identify individual users or their usage habits.

Site information may be distributed or copied, subject to Sections 701 and 709 of Title 18, U.S. Code. Unauthorized use of the FBI seal, the words "Federal Bureau of Investigation," the initials "FBI," or any imitation "in a manner reasonably calculated to convey the impression that such [activity]...is approved, endorsed, or authorized by the Federal Bureau of Investigation" is prohibited.

When you file a complaint, we use secure socket layer (SSL) encryption to protect the information you submit. The information you provide is securely stored offline.


A "cookie" is a file placed on your computer's hard drive or in memory by a website that allows the site to monitor your use of the site, usually without your knowledge. Navigation through the "Complaint" section of our site requires the use of session cookies. This means that cookies are placed on your computer's memory during the time you are filing a complaint. These cookies are active only when a user is actually filing a complaint. Disabling cookies on your browser will prevent you from filing a complaint. Users of our site who do not file a complaint do not encounter session cookies.