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The Secretary's Operations Center (SOC) operates 24/7/365. The mission of the SOC is to serve as the focal point for synthesis of critical public health and medical information on behalf of the United States Government. During emergency situations, the EMG facilitates coordination of public health and medical responses for the Department of Health and Human Services.
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SOC serves as the focal point for maintaining real-time situational awareness related to events of public health significance. Additionally, the SOC maintains situational awareness through information sharing.