In-Center Hemodialysis survey

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NOTE: The contract that supports the Consumer Assessment of Healthcare Providers and Systems (CAHPS) program expired on June 27, 2012. This will result in a delay in updating the data that compose the CAHPS Database for the SECOND HALF OF CALENDAR YEAR 2012. The Agency for Healthcare Research and Quality is now working to award a new CAHPS contract, and when it is in place, the benchmarking database will be updated with the latest data available, including data collected in 2012.

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The CAHPS In-Center Hemodialysis Survey (ICH) is a standardized questionnaire for adult hemodialysis patients who receive care from dialysis facilities. This survey asks adults with end-stage renal disease about their experiences with the facility that provides their hemodialysis. It is intended to serve as a tool that both facilities and End-Stage Renal Disease Network can use to measure and improve the patient-centeredness of their care.

All ICH survey documents are in PDF format and can be accessed using a free Adobe® Reader® viewer (Plugin Software Help).

• Overview of the CAHPS ICH Survey (PDF, 88 KB)
• Contents of the CAHPS® In-Center Hemodialysis Survey and Reporting Kit (PDF, 52 KB)
• Core ICH Survey with Supplemental Items (PDF, 136 KB)
• Fielding the CAHPS® In-Center Hemodialysis Survey (PDF, 127 KB)
• Instructions for Analyzing Data from CAHPS Survey (PDF, 374 KB)
• Preparing a Questionnaire Using the CAHPS® In-Center Hemodialysis Survey (PDF, 84 KB)
• Reporting Measures for the CAHPS® In-Center Hemodialysis Survey (PDF, 64 KB)